EVV Showcase April 30, 2019 The content contained herein - - PowerPoint PPT Presentation

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EVV Showcase April 30, 2019 The content contained herein - - PowerPoint PPT Presentation

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EVV Showcase April 30, 2019 The content contained herein (Confidential Information) is the confidential property of HHAeXchange and may not be copied or distributed without the express written consent of HHAeXchange. Distribution of this

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EVV Showcase

April 30, 2019

The content contained herein (“Confidential Information”) is the confidential property of HHAeXchange and may not be copied or distributed without the express written consent of HHAeXchange. Distribution of this document or disclosure of any Confidential Information set forth herein to any party other than the intended recipient(s) of this presentation is expressly prohibited.

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Agenda

  • What’s Happening in Homecare
  • About HHAeXchange
  • HHAeXchange EVV
  • Q & A
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SLIDE 3

3

What’s Happening in Homecare?

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SLIDE 4

Homecare Technology Evolution

The evolution of healthcare models and regulation will require Providers to adopt technology to keep pace.

Performance / Quality / Outcomes Mobile Technologies / EVV Advanced Caregiver Availability Advanced Clinical Capabilities Compliance Management Innovative Communications Capabilities Directly with Payers Clean Claims & Billing Management Referral & Scheduling Time and Attendance / Telephony

Adoption of Homecare Tools Time

Low High

TODAY! 2020+

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21st Century Cures Act

Passed by Congress in December 2016, the 21st Century Cures Act requires that providers of Personal Care Services confirm visits via Electronic Visit Verification (EVV) by January 1, 2020.

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Value-Based Care

The homecare industry is moving to a new value-based care approach focused on improving patient outcomes and rewarding quality care.

  • Reducing Readmissions
  • Tracking Outcomes
  • Real-Time Alerting

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Importance of EVV for Self-Directed Care

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Participants & Providers Payers

  • Ease of Use
  • Flexible EVV Without the Need

for Scheduling

  • Patient & Family Visibility into

Care Delivered

  • Cures Act Compliant
  • Real-Time View into Visits and

Services Delivered

  • Reduce Fraud, Waste, and

Abuse

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SLIDE 8

8

About HHAeXchange

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HHAeXchange Mission & Purpose

To provide simpler and better outcomes for patients who represent some of the most vulnerable and fragile members of our society.

HHAeXchange connects the dots among payers, providers and

  • patients. We’re minimizing risk and simplifying processes

across our homecare client environments. Our Promise:

Enable the most effective homecare ecosystem every day

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HHAeXchange as a Partner

3,800+

Homecare Agencies

$9.1B

Billed Annually

437,000

Patients Monthly

431,000

Caregivers Monthly

82M

Visit Confirmations

35,000

Back-Office Users

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SLIDE 11

Homecare Management Platform

Electronic Visit Verification

  • Real-Time Clock-in / Clock Out Dashboard
  • Telephony in 30+ Languages
  • Caregiver Mobile App in 7+ Languages
  • FOB Device
  • Bluetooth Beacon Device
  • Electronic Timesheet Entry

Scheduling

  • Patient & Authorization Management
  • Case & Schedule Coordination
  • Plan of Care Documentation
  • Caregiver Availability / Skillset Matching
  • Caregiver Mobile Case Broadcasting / Acceptance
  • Real-Time Caregiver Communication

Billing

  • Pre-Billing Claims Scrubbing
  • eBilling (837) / eRemittance (835)
  • Consumer Directed / Private Pay
  • Accounts Receivable
  • Collections Management

Compliance

  • Patient Eligibility Checking
  • Caregiver Exclusion List Checking
  • Caregiver Medical / Training Compliance
  • Visit Confirmation Compliance
  • Plan of Care / 485 Adherence
  • Emergency Preparedness

Human Resources

  • Payroll Integration
  • Overtime Management
  • PTO / Holiday Tracking
  • Travel Time / Expense Management
  • Online Applicant Portal

Value Based Care

  • Care Pathways
  • Real-Time Observations
  • Patient Risk Alerting
  • Clinical Documentation / Assessments
  • On-Demand Reporting
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The “Single Source of Truth”

A Shared Web Platform Where Homecare Payers and Providers Effectively Interact

Payer Benefits

  • Broadcast New Cases
  • Create & Manage Authorizations
  • Communicate Eligibility Changes
  • Enhance Care Coordination
  • Eliminate Denials
  • Robust Compliance
  • Clean Claims

Provider Benefits Operational Effectiveness Increased Compliance Visibility Member Satisfaction

Payer Compliance Oversight and Program Monitoring

Visits Providers

Members

MCOs Payer

  • Receive New Cases
  • Real-Time Authorizations
  • Improve Outcomes
  • Eliminate Denials
  • Accelerate Payment
  • Integrated EVV
  • Clean Claims
  • Reduce FTE’s

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EVV Capabilities

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EVV Methods

Telephony

  • 30+ Languages
  • Toll Free Phone Numbers
  • Plan of Care Logging
  • Speak Out Duties

Caregiver Mobile App

  • 7+ Languages
  • Real-time Communication
  • Mobile Case Broadcasting
  • Offline Capabilities
  • Dynamic Plan of Care Logging
  • Patient Signature Ready
  • Free Download on iOS and

Android

Bluetooth Beacon

  • The only Bluetooth EVV device in

the industry

  • Automatically pairs with

HHAeXchange Mobile App

  • Caregivers must be within 15 feet of

Beacon to clock-in/clock-out

  • Ideal for servicing members in

apartment buildings or rural areas

FOB Device

  • Unique code for clock-in/clock-out
  • The unique code can be submitted

via the HHAeXchange Mobile App

  • r Telephony
  • Ensures the caregiver is at the

physical location of the affixed FOB device

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SLIDE 15

Self-Directed Capabilities

Participant Control

  • Participant can verify each shift’s start and end times as well as services performed
  • Required signature at clock-in/clock-out

Scheduling

  • Flexible scheduling for last-minute changes or unscheduled shifts
  • HHAeXchange creates the schedule based on the caregiver’s clock-ins/clock-outs

Offline Mode

  • Caregivers can log services in locations with limited or no access to internet
  • Visit data is captured electronically at time of service delivery and transferred back in

real-time through HHAeXchange to the fiscal intermediary

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Self-Directed Web Portals

Family Portal

  • Family members can view alerts, review visits, validate services performed, review clock-

ins/clock-outs, and stay up-to-date on changes in the participant’s condition

Caregiver Portal

  • Caregivers can view/edit their schedules, interface with fiscal intermediaries, request shifts,

and more

  • Accessible and synced on mobile and desktop

Payer Platform

  • State and MCO Dashboard for real-time monitoring of EVV, authorization management,

provider network health, and business intelligence

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User Friendly

  • Available in multiple languages
  • User Interface is based on common mobile device conventions
  • Tasks can be accomplished with a minimum number of clicks or

taps

  • One simple and easy-to-use user guide with step-by-step

instructions

  • Participants can utilize the HHAeXchange Family Portal to view

and validate schedules and services

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Participant Flexibility

  • Participants and Caregivers can

use their personal mobile devices, computers, or tablets for clock- in/clock-out

  • HHAeXchange’s EVV supports

clock-ins/clock-outs outside the home (ex: Doctor’s office, physical therapy)

  • No physical device installation

required, but it is optional

  • HHAeXchange offers repair and

replacement of EVV devices

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Questions?

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info@hhaexchange.com 855-400-4429