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Medium-run Impact of Management Training: Evidence from a Randomized Controlled Experiment in Tanzania Edwin P. Mhede, Yuki Higuchi, and Testisushi Sonobe Presented at the 23 rd REPOAs Annual Research Workshop, Ledger Plaza Bahari Beach Hotel


  1. Medium-run Impact of Management Training: Evidence from a Randomized Controlled Experiment in Tanzania Edwin P. Mhede, Yuki Higuchi, and Testisushi Sonobe Presented at the 23 rd REPOA’s Annual Research Workshop, Ledger Plaza Bahari Beach Hotel DAR-ES-SALAAM 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 1

  2. OUTLINE • Tanzania’s Manufacturing Firms in Figures • Motivation • Literature Review • Study Sites and Training Interventions • Empirical Analyses • Spillovers of Knowledge? • Conclusion 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 2

  3. The Manufacturing Sector in Tanzania Employment Level Number of Firms Percent (%) 1 – 4 41,919 85.1 MEs = 41,919 MEs = 85.1 5 – 9 6,002 12.2 10 – 19 493 1.0 SMEs = 7,077 SMEs = 14.4 20 – 49 412 0.8 50 – 99 170 0.3 100 – 499 199 0.4 LMEs = 247 LMEs = 0.5 500 + 48 0.1 TOTAL 49,243 100.0 Source : Industrial Census Report of 2013 (NBS, MIT, and CTI) • By 2013, the Tanzania’s Manufacturing sector employed about 231,099 employees, and that 53.3 percent of the workforce was engaged in MSMEs. 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 3

  4. The Typical Workshops of MSMEs 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 4

  5. The Typical Workshops of MSMEs … 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 5

  6. The Typical Workshops of MSMEs … 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 6

  7. Motivation • Economic growth is essential for poverty reduction and that private sector-led industrialization, through creation of decent jobs, is expected to play an import role (WDR, 2012; Acemoglu and Robinson, 2013; Bloom et al., 2013; Otsuka and Shiraishi, 2014). • Entrepreneur's managerial capacity is scarce in developing countries (Bruhn et al., 2010; Sonobe and Otsuka, 2014), hence, poor productivity (and un-competitiveness ) is rampant there. • Experimental interventions to teach basic management among entrepreneurs exist (Karlan and Valdivia, 2011; Mano et al., 2012), BUT such interventions are yet to provide sufficient information for policymakers (McKenzie and Woodruff, 2014). 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 7

  8. What We Do • In this paper, we analyze the medium-run impact of a randomized controlled experiment of a short-term management training program on the adoption of management practices and business performance of trained enterprises in Tanzania. • Our Approach in this experimental intervention:-  Both classroom and onsite training components were provided;  Two types of training programs: Kaizen (e.g., production and product quality control practices) and standard management ( non-Kaizen );  Small-scale manufacturers of garments and related products in Dar es Salaam garment industrial cluster; and  Enterprise surveys of 114 enterprises in a span of four years. 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 8

  9. The Preview of Major Findings The impacts of Kaizen management Medium-run training program on: (3 years after the training interventions) The treated entrepreneur's adoption of Management practices (measured +ve and significant by management practices score) Business performance, measured by the Manufacturing Value Added +ve and significant (MVA) and Gross Profit (expressed in real terms) 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 9

  10. Literature Review In developing countries, including SSA, small and medium enterprises • (SMEs) dominate the private sector, and that they are expected to create decent jobs (e.g., Tybout, 2000; Sonobe and Otsuka, 2011; WDR, 2013). • However, productivity and growth of SMEs in SSA region is essentially weak (Jones and Romer, 2010; Dinh et al., 2012) partly because of poor adoption of efficient management practices (Page and Söderborm, 2015). A number of RCTs have been conducted to evaluate the impact of the’ • management training programs (e.g., Field et al., 2010; 2012; Karlan and Vildivia, 2011; Berge et al., 2012; Mano et al., 2012, etc.). The results from such RCTs are encouraging, but they suffer from several gaps. 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 10

  11. The Gaps in the Literature • Although the emerging results are encouraging, such experimental interventions are yet to provide sufficient information for policymakers (McKenzie and Woodruff, 2014). WHY ? In part, the insufficiency is due to the following existing gaps:- •  Significant impact on the adoption of management practices but mixed impact on business performance;  Different and non-comparable training programs in terms of training methods (e.g., classroom vs. onsite), material contents (e.g., production, business planning, entrepreneurship, etc.,), time for training; and  Relatively short-run measurement of training impact (i.e., 1 year after the training interventions). 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 11

  12. The Study Sites • We focus on garment industrial cluster in Dar es Salaam, whose enterprise sizes are mainly small and the majority are tailor-type while some export to neighboring countries. Such garment enterprises are scattered in Dar es Salaam, mostly • housewives who started business at their house after attending in a SIDO/UNIDO business training program in 1990s. • Focus on industrial cluster and one industry allow us to control various heterogeneity that would otherwise be introduced if we were to broaden our sample enterprises. 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 12

  13. Figure 1 : Location of Sample Enterprises 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 13

  14. Figure 2 . Program Implementation Timeline Instructors visited High quality of consultants, 2 to 8 days =14 to 18 hrs, 2.5 hrs 4 weeks = 50 hrs, Compliance rate = 100% Compliance rate = 90% SAMPLE SIZE BY TREATMENT STATUS: Group TT (both training) = 26, Group TC (classroom training) = 24, Group CT (onsite training) = 28, and Group CC (control group) = 29 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 14

  15. Kaizen : for Production Management • Kaizen : a Japanese business philosophy and scientific approach of improvement of working practices, product quality, and productivity by reducing wasted work and materials with the continuous and collaborative effort of the firm manager and workers (Imai, 2012). • Kaizen consists of:-  Introductory part: 5S ( Sort , Set , Shine , Standardize , and Sustain );  Techniques for spotting inefficiencies, finding root causes, making hypotheses, carrying out experiments, finding solutions, implementing and evaluating the solutions; and  Advanced techniques for scaling up the implantation of solution and improving these techniques. 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 15

  16. The 5S of KAIZEN for Improvement PRODUCTIVITY, EFFICIENCY, AND PRODUCT QUALITY ENHANCEMENT 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 16

  17. Kaizen Management Practices B 1 ST 2 ND 3 RD (1) (2) (3) (4) Panel A: Kaizen Management Practices Scores (max = 15) The enterprise/entrepreneur: 1. Assigns any workers to inspect the quality of the products before sales 10 5 3 2 2. Keeps records of quality defects 22 46 70 40 3. Records customers' complaints about the products sold 45 57 70 48 4. Instructs the worker the way of preventing the defect 9 2 4 8 5. Has a designated place for all tools 34 53 71 35 6. Has labels in the storage of tools so that workers can easily find them 3 11 23 19 7. Has a designated place for raw material storage 76 91 89 87 8. Separately stores raw materials from the scrap 75 93 94 83 9. Has no scrap cloths around the floor 13 62 61 56 10. Daily removes scraps and cleans the floor of the workplace 83 94 95 96 11. Does machine maintenance at least once a week 29 25 59 25 12. Regularly holds a meeting in which all the production workers participate 28 48 64 53 13. Has a designated area for all the production activities within the workshop 29 38 52 22 14. Has a flowchart indicating the sequence of activities in the production process 8 11 39 6 15. Completely knows the sequence and duration of each of the production activities 82 94 85 72 Average Rate of Adoption 36 49 59 44 4/6/2018 Medium-run Impact of Management Training | Evidence from a Randomized Controlled Experiment in Tanzania 17

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