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Engaging with Massive Online Courses Ashton Anderson, Daniel Huttenlocher, Jon Kleinberg, Jure Leskovec Monday, April 7, 14 massive online courses over 1,000 moocs offered across many platforms 10 million students and counting 2 Monday,


  1. Engaging with Massive Online Courses Ashton Anderson, Daniel Huttenlocher, Jon Kleinberg, Jure Leskovec Monday, April 7, 14

  2. massive online courses over 1,000 moocs offered across many platforms 10 million students and counting 2 Monday, April 7, 14

  3. massive online courses potential to revolutionize higher education ...and our understanding of how people learn 3 Monday, April 7, 14

  4. massive online courses but first: how do students engage with moocs? can engagement be incentivized? 4 Monday, April 7, 14

  5. the data we studied 6 coursera classes: 3 machine learning (Andrew Ng) 3 probabilistic graphical models (Daphne Koller) (Thanks to Coursera and the Stanford Lytics Group for sharing the data with us!) 5 Monday, April 7, 14

  6. the data Basic course statistics 6 Monday, April 7, 14

  7. engaging with massive online courses 1. participation 2. performance 3. interaction 4. intervention 7 Monday, April 7, 14

  8. engaging with massive online courses 1. participation 2. performance 3. interaction 4. intervention 8 Monday, April 7, 14

  9. engagement styles are different students using moocs differently? can we classify students by their engagement styles ? 9 Monday, April 7, 14

  10. engagement styles Histogram over students’ assignment fractions 10 Monday, April 7, 14

  11. engagement styles Same for all courses 11 Monday, April 7, 14

  12. engagement styles Viewers + All-rounders Collectors Solvers Not many actions: Bystanders 12 Monday, April 7, 14

  13. engagement styles Number (fraction) of students of each style 13 Monday, April 7, 14

  14. engagement styles eventual engagement style vs. registration time 14 Monday, April 7, 14

  15. engagement styles we find a large fraction of archaelogists , students who register after the class ends 15 Monday, April 7, 14

  16. engagement styles we find a large fraction of archaelogists , students who register after the class ends 16 Monday, April 7, 14

  17. engaging with massive online courses 1. participation 2. performance 3. interaction 4. intervention 17 Monday, April 7, 14

  18. performance Grades received 18 Monday, April 7, 14

  19. performance Distribution of activities for high-achievers 19 Monday, April 7, 14

  20. engaging with massive online courses 1. participation 2. performance 3. interaction 4. intervention 20 Monday, April 7, 14

  21. interaction the discussion forums provide a mechanism for students to interact with each other 21 Monday, April 7, 14

  22. interaction what types of students are active on the forums? how are the forums being used? 22 Monday, April 7, 14

  23. interaction given forum usage, which engagement style P ( S | F ) : all-rounders and viewers make up most of the forums 23 Monday, April 7, 14

  24. interaction given forum usage, which engagement style P ( S | F ) : given style, likelihood of forum usage P ( F | S ) : all-rounders and viewers make up most of the forums 90% of all-rounders are on the forums! 24 Monday, April 7, 14

  25. interaction less-active, lower-graded students start threads, more-active, higher-graded students respond consistent with q&a usage 25 Monday, April 7, 14

  26. engaging with massive online courses 1. participation 2. performance 3. interaction 4. intervention 26 Monday, April 7, 14

  27. intervention can we increase engagement? 27 Monday, April 7, 14

  28. intervention we designed and implemented a badge system to increase forum engagement on ML3 (Thanks to Pamela Fox and Norian Caporale-Berkowitz for the implementation help!) 28 Monday, April 7, 14

  29. Num Badge name Action Category Criteria Badges Supporter Votes Cumulative Awarded once a user votes 3/15/40/100 times 4 (BSGD) Reader Reading threads Cumulative Read 10/30/70/200 threads 4 (BSGD) Good/Great/ Great Awarded for contributing a high-quality reply Awesome/ Quality replies 4 (BSGD) Achievement (5/10/25/100 upvotes) Incredible Reply Good/Great/ Great Awarded for contributing a high-quality thread Awesome/ Quality threads 4 (BSGD) Achievement (5/10/25/100 upvotes) Incredible Thread Cumulative Great Contributing 3/6/10/25 good reply Contributor “Good” replies 4 (BSGD) Achievement (where good = 3 upvotes) Conversation Cumulative Great Contributing 3/6/10/25 good threads “Good” threads 4 (BSGD) Starter Achievement (where good = 3 upvotes) Community Awarded when user joins class (as intro to Join class First-time 1 Member badges) Awarded once a user takes any action in the Forum Newbie Any First-time 1 forums Early Bird Vote/Post/Thread Activity Active on forums in first two weeks 1 All-Star Vote/Post/Thread Activity Being active in all weeks 1 29 Monday, April 7, 14

  30. intervention did the badges have an effect? implemented badges on ML3, compare observationally with previous runs ML1 and ML2 30 Monday, April 7, 14

  31. intervention 5x more likely to get to 100 votes/reads! 31 Monday, April 7, 14

  32. intervention 5x more likely to get to 100 votes/reads! 32 Monday, April 7, 14

  33. intervention no qualitative difference in posts/comments no badges on these actions! 33 Monday, April 7, 14

  34. intervention badgified dimensions ⇒ 5-fold increase in engagement unbadgified dimensions ⇒ no qualitative difference not a true experiment, but very strong observational evidence of badge effect engagement can be increased in targeted ways! 34 Monday, April 7, 14

  35. intervention, part 2 a true experiment: variation in badge presentation what gives badges their power? compare different badge presentations, measure which have strongest effects 35 Monday, April 7, 14

  36. intervention, part 2 three experiments: 1. top bylines 2. thread bylines 3. badge ladder factorial design (users randomly assigned to 1 of 8 (=2 3 ) buckets) 36 Monday, April 7, 14

  37. intervention, part 2 experiment 1: top badge byline header 37 Monday, April 7, 14

  38. intervention, part 2 experiment 1: top badge byline Treatment: Control: 38 Monday, April 7, 14

  39. intervention, part 2 experiment 2: thread badge bylines Posts are annotated with author name and timestamp 39 Monday, April 7, 14

  40. intervention, part 2 experiment 2: thread badge bylines Posts are annotated with author name and timestamp 40 Monday, April 7, 14

  41. intervention, part 2 experiment 2: thread badge bylines Control: Treatment: 41 Monday, April 7, 14

  42. intervention, part 2 experiment 3: badge ladder Control: 42 Monday, April 7, 14

  43. intervention, part 2 experiment 3: badge ladder Treatment: 43 Monday, April 7, 14

  44. intervention, part 2 Mann-Whitney rank-sum p-values Badge ladder most significant Explicit goal-setting helped more than increased social visibility of badges 44 Monday, April 7, 14

  45. conclusion conceptual framework for the quantitative analysis of engagement in moocs classified users into a taxonomy of engagement styles designed and implemented a badge system and a randomized experiment that increased forum engagement 45 Monday, April 7, 14

  46. thank you! 46 Monday, April 7, 14

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