END CHRONIC HOMELESSNESS IN 20 COMMUNITIES AND HOUSE 20,000 PEOPLE - - PowerPoint PPT Presentation

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END CHRONIC HOMELESSNESS IN 20 COMMUNITIES AND HOUSE 20,000 PEOPLE - - PowerPoint PPT Presentation

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END CHRONIC HOMELESSNESS IN 20 COMMUNITIES AND HOUSE 20,000 PEOPLE BY JULY 1, 2020 1 2 20KHomes Inaugural Collaborative Learning Session November 7 & 8, 2018 END CHRONIC HOMELESSNESS IN 20 COMMUNITIES AND HOUSE 20,000 PEOPLE BY JULY

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END CHRONIC HOMELESSNESS IN 20 COMMUNITIES AND HOUSE 20,000 PEOPLE BY JULY 1, 2020

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November 7 & 8, 2018

20KHomes Inaugural Collaborative Learning Session

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END CHRONIC HOMELESSNESS IN 20 COMMUNITIES AND HOUSE 20,000 PEOPLE BY JULY 1, 2020

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20,000 HOMES CAMPAIGN

Collaborative Timeline 2018/19

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July – October Action Cycle November – February Action Cycle March – May Action Cycle Quick Start Learning Session #2 Action Cycle

JUN 2018 NOV 2018

MAR 2019

JUN 2019 April – May

Delivered with Built for Zero in Detroit Jun 25-27, 2018

In-Person Hamilton Nov 7-8, 2018 In-Person Toronto Mar 6-7, 2019

CAEH Conf. & Learning Session #1 Learning Session #3

In-Person Toronto Jun 18-19, 2019

Virtual Mar TBD Virtual Jun TBD

SIGN-UP & ORIENTATION FOR NEW COMMUNITIES

Virtual Nov 29, 2018

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END CHRONIC HOMELESSNESS IN 20 COMMUNITIES AND HOUSE 20,000 PEOPLE BY JULY 1, 2020

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▪ Write ideas you want to bring home on sticky notes (2 min) ▪ Share your top three ideas in your team – write on flip chart (8 min) ▪ Fold flip chart page to bring home

Brain Dump

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1 Minute Meditation

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Headspace 1 Minute Meditation

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The 20KHomes Collaborative is Launching

Iain – Why a Part of It

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Tim – Why Important

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Introductions

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Communities

Twenty-Six 20KHomes Collaborative Communities

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Communities that Participated in US Built for Zero 2017/18

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COMMUNITIES

▪ Edmonton ▪ Hamilton ▪ Peel ▪ Toronto ▪ Waterloo ▪ Whitehorse ▪ Windsor

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Communities that Joined at the Conference in Detroit June 2018

▪ Chatham-Kent ▪ Guelph-Wellington ▪ Saint John ▪ Stratford

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COMMUNITIES

New Communities

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Medicine Hat Moncton Peterborough Red Deer Brantford Dufferin County Fort McMurray Halifax Kawartha-Haliburton

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COMMUNITIES

Virtual Communities

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Cape Breton Kamloops Ottawa Sault Ste. Marie Simcoe Sudbury

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The 20KHomes Collaborative is Launching

Why Continuing? ▪ Peel ▪ Chatham-Kent

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Roles in Your Team

Lead Data Champ

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Big Red Ball Big Red Bus

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20KHomes Team

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Improvement Advisors

Ashley Van Der Mark

Improvement Advisor

Kerri Kightley

Improvement Advisor

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Data and Impact Support

Jessica Brunet

Data Advisor

Randalin Ellery

Data Impact Lead

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Rachelle Raymond

Student

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Organizing Support

Marie Morrison

Director, 20KHomes

Debbie Harrison

Campaign Coordinator

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CAEH Team

Tim Richter

President & CEO

Stefania Seccia

Communications Advisor

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CAEH Training and Technical Assistance

Wally Czech

Director, TTA

Michelle Bilek

Coordinator

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Partners

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Government of Canada, Homelessness Partnering Strategy

PARTNERS

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Patrick Hunter

Senior Policy Analyst

Natasha Lenzo

Senior Policy Analyst

Adam Anderson

Policy Analyst

Nathalie Couture

Senior Planning Officer

Max Bonito

Policy Analyst

Yalé Touzin

HIFIS Support Desk

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PARTNERS

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Melanie Lewis Dickerson

Portfolio Manager

Aras Jizan

Product Design and Implementation Manager

Nate French

Collaborative Lead

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PARTNERS

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Iain DeJong

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PARTNERS

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Ali Ryder

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Kaite Burkholder Harris Amanda Buchnea

PARTNER

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▪ Pronouns ▪ Scent Free Environment ▪ Washrooms ▪ Fire Exits ▪ Photographer ▪ WiFi Login/Password ▪ Security

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Learning Session Goals:

  • 1. Launch the 20KHomes Collaborative!
  • 2. Strengthen your local team
  • 3. Complete Action Cycle plans
  • 4. Meet other communities
  • 5. Celebrate progress
  • 6. Get connected to available support
  • 7. Develop complex problem-solving skills

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MILESTONES

Key Milestones & Cohorts

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LEARNING SESSIONS

Agenda – Day 1

Opening Plenary

Break

Break-out Rooms

Optional Dinner

Anchor Bar at 6:30 pm

BNL

▪ Meet people in your room ▪ BNL Scorecard 2.0

Reduce

▪ Meet people in your room ▪ Model for Improvement ▪ Review tools ▪ Debrief current projects/data ▪ Bright spot

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LEARNING SESSIONS

Agenda – Day 2

Breakfast

Morning Break

Lunch

Afternoon Break

Closing Plenary BNL

▪ Model for Improvement ▪ Tools ▪ Aims ▪ Change Ideas ▪ Planning

Reduce

▪ Aims ▪ Change Ideas ▪ Bright Spot ▪ Planning

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  • 1. Bias for Action
  • 2. Fail Forward
  • 3. Growth Mindset
  • 4. Abundance
  • 5. Mission Focused

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Where’s the fun?

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The Reframe: Birds Not Baseballs

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Behaviours for Solving Complex Problems

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Complex problems can’t be solved by a static set of interventions.

Communities need a problem-solving system that can flex as the problem evolves. DATA ANALYTICS

Zoom in on the heart of the problem

HUMAN- CENTERED DESIGN

Engage people experiencing the problem to surface ideas

QUALITY IMPROVEMENT

Test and evaluate each idea with

  • bjective data

FACILITATION & MEETING DESIGN

Create the conditions for groups to innovate collaboratively

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The Model for Improvement

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MODEL FOR IMPROVEMENT

Aim: What are we trying to accomplish?

How will we know a change is an improvement?

What change can we make that will result in improvement?

Plan Do Act Study

The shift from technical solutions to iteration

Used with permission from the Institute for Healthcare Improvement

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Knowledge for Improvement

Learn to combine subject matter knowledge and Science of Improvement knowledge in creative ways to develop effective changes for improvement.

KNOWLEDGE OF IMPROVEMENT

Used with permission from the Institute for Healthcare Improvement

Subject Matter Knowledge Science of Improvement Knowledge

I M P R O V E M E N T

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Learning Session Tools

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FORMER CHANGE PACKAGE

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NEW CHANGE PACKAGE

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TOOLS

Community Example

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TOOLS

Community Improvement Portfolio

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TOOLS

Driver Diagram – Theory of Change

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TOOLS

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TOOLS

Collaborative Materials

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TOOLS

Change Ideas

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TOOLS

Coaching/Learning Session and Action Cycle

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20KHomes Team PDSA

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November 2018 Learning Session Objective: This Learning Session will be successful if in the next Action Cycle, more improvement projects are completed, and more projects result in system level improvements.

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We are starting to use this scale…

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  • 2. Picking a

measure

  • 3. Executing
  • 4. Measuring
  • 5. Taking a next

step

Did you analyze the results and make a decision about what to do next?

  • 1. Choosing a

change idea to PDSA

We are starting to use this scale:

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  • 6. Getting

results

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EXERCISE

Let’s fill in the Table:

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Change Idea Test of Change Start Date End Date Lead Anchor Charts Hang anchor charts in break-out rooms with goals for each part of agenda for communities to mark their progress Nov 7 Nov 8 Kerri

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EXERCISE

Let’s fill in the Table:

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Predicted Impact Measure Baseline Goal Who Collects When Collect Clear goals and monitoring progress will support completion of Improvement Portfolio Improvement Portfolios

  • Aims
  • 3 projects
  • Lead, dates,

prediction

  • Measurement

19 19 19 19 Randalin During breaks, lunch, and before closing plenary Nov 8. Change Idea Test of Change Start Date End Date Lead Anchor Charts Hang anchor charts in break-out rooms with goals for each part of agenda for communities to mark their progress Nov 7 Nov 8 Kerri

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State of the Movement

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20,000 HOMES CAMPAIGN

Current Progress Snapshot

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PARTICIPATING COMMUNITIES

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COMMUNITIES CLOSE/PROGRESSING TO QUALITY BY-NAME LIST

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TOTAL HOUSING MOVE-INS

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COMMUNITIES WITH QUALITY BY-NAME LIST REACHED FUNCTIONAL ZERO CHRONIC

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COMMUNITIES WITH QUALITY BASELINE COMMUNITIES BELOW INITIAL BASELINE COMMUNITIES IN FINAL MILE COMMUNITIES WITH FURTHER SIGNIFICANT REDUCTIONS SUSTAINING FUNCTIONAL ZERO CHRONIC

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COMMUNITIES SCORING 20+/23 ON COORDINATED ACCESS SYSTEM SCORECARD

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COMMUNITIES SCORING 13-19/23 ON COORDINATED ACCESS SYSTEM SCORECARD

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19,000 PICTURE 20,000 PICTURE

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The Giving of the Scrolls

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Past Achievers of a Quality By-Name List

▪ Chatham-Kent ▪ Edmonton ▪ Guelph-Wellington ▪ Hamilton ▪ Lanark (youth) ▪ Ottawa ▪ Peel Region ▪ Waterloo Region ▪ Windsor

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New Communities with a Quality By-Name List

Kawartha - Haliburton Medicine Hat

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Countdown

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