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Encourage collaboration among stakeholders to ensure individuals - - PDF document

Slide 1 ___________________________________ DBHDS Virginia Department of Behavioral Health and DevelopmentalServices ___________________________________ ___________________________________ Training Center Community Integration Project


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SLIDE 1

1 Slide 1

DBHDS

Virginia Department of Behavioral Health and DevelopmentalServices

Training Center Community Integration Project

Review of New Training Center Moving Process

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 2

Page 2

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Purpose of this Forum

  • Encourage collaboration among

stakeholders to ensure individuals leaving the TCs are moving to safe homes in the community and better lives

– Individual’s vision of a good life in the community – Provider’s response to important to/for.

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 3

Page 3

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Purpose of this Forum

– Providers should know their limitations. Don’t be afraid to ask for help. – DBHDS is available to provide training, technical assistance, information and

  • versight.

– Building of a better life continues in the community

(Continued)

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 4

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Overview of DBHDS players

System Support and Oversight

  • Created new position - Community Integration

Managers (CIM) located at each TC

  • Doubled number of Community Resource

Consultants (CRC)

  • Increased number of Licensing Specialists (OL)
  • Increased number of Human Rights

Advocates(OHR)

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 5

Page 5

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Overview of DBHDS players

Added START (Systemic, Therapeutic, Assessment, Respite, and Treatment) Model of Community Crisis Stabilization Services

  • Services began in most regions by July 1, 2012
  • Designed to help individuals stay in their home

communities

  • Uses both mobile crisis teams and center-

based therapeutic respite

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 6

Page 6

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Five positions, Central Office Employees

Community Integration Manager (CIM) Role Training Center Community Integration Project

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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SLIDE 3

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Page 7

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Community Integration Managers

  • Five positions, Central Office Employees
  • One located at each training center

Who we are…

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 8

Page 8

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Responsible for coordinating and ensuring the internal discharge process within the training centers occurs in a timely manner.

Community Integration Managers

What we do…

CIMs

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 9

Page 9

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Responsible for ensuring compliance with the Settlement Agreement as it relates to the internal discharge process.

Community Integration Managers

What we do…

CIMs

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 10

DBHDS

Virginia Department of Behavioral Health and Developmental Services

CRCs provide training and technical assistance to individuals/families, Community Services Boards and other providers of Virginia’s ID Community Services.

Community Resource Consultant (CRC) Role Training Center Community Integration Project

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 11

Page 11

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Who we are… CRCs provide training and technical assistance to individuals/families, Community Services Boards and other providers of Virginia’s ID Community Services.

Community Resource Consultants

CRCs

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 12

Page 12

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Two in each of 5 regions Assigned to Community Service Board areas

  • Ten located across Virginia
  • Two in each of 5 regions
  • Assigned to Community Service Board areas

Who we are…

Community Resource Consultants

CRCs

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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SLIDE 5

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Page 13

DBHDS

Virginia Department of Behavioral Health and Developmental Services

  • Complete Post Move Monitoring (PMM)
  • Communicate with CIMs, CSBs, OL and OHR regarding

individuals, providers and services to facilitate best matches

  • Attend pre-move meetings by request
  • Provide ID Waiver and Person-Centered Planning

consultation and on-site training What we do…

Community Resource Consultants

CRCs

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 14

Page 14

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Office of Licensing (OL) Role Training Center Community Integration Project

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 15

Page 15

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Who we are…

  • 21 primary Licensing Specialists
  • 7 ID Licensing Specialists

Office of Licensing Specialists (OLS)

OLS

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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DBHDS

Virginia Department of Behavioral Health and Developmental Services

Office of Licensing Specialists (OLS)

Primary Specialists assure compliance with licensing regulations and support providers in providing appropriate services. ID Specialists assure effective person centered services and compliance with licensing

  • regulations. Their focus is on those individuals

who have been identified for enhanced support. What we do…

OLS

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 17

Page 17

DBHDS

Virginia Department of Behavioral Health and Developmental Services

  • 21 advocates located across Virginia, broken up

into 6 regional teams

  • an advocate located at each facility
  • A team has been added to follow individuals

moving from the TC into the community

Office of Human Rights (OHR) Role Training Center Community Integration Project ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 18

Page 18

DBHDS

Virginia Department of Behavioral Health and Developmental Services

  • The role of the local advocate remains the same.

Office of Human Rights (OHR)

  • 21 Advocates across Virginia, broken up into 6

regional teams

  • An advocate located at each facility
  • A team has been added to follow individuals

moving from the TC into the community Who we are…

OHR

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 19

DBHDS

Virginia Department of Behavioral Health and Developmental Services

  • Monitor compliance with the human rights

regulations

  • Promote the basic precepts of human dignity
  • Advocate for the rights of persons with disabilities

in our service delivery systems

  • Manage the DBHDS Human Rights dispute

resolution program.

OHR

What we do…

Office of Human Rights (OHR)

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 20

Page 20

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Office of Human Rights (OHR)

Role in moving process…

Local Advocate:

  • May conduct pre-move visit to a provider.
  • Participate in Provider Pre-Move meetings at the Training centers.

ID Advocate:

  • Complete a PMM visit for individuals who have left the TC.
  • Review compliance with Human Rights Regulations.
  • Notify appropriate parties – individual/AR, provider, CSB, OL,

OHR , CIM, CRC

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 21

Page 21

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Discussion Documents for Forum

Training Center Community Integration Project

  • Pre and post move guidelines
  • Discharge plan and Discussion Record
  • Provider Information Request (OL)
  • PMM form for TC
  • Visitation form
  • The 12-week Process chart
  • Primary Tasks and Core Responsibilities – chart – CSB, CRC,

Provider, OL, OHR etc.

  • Contact Lists –

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 22

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Training Center Community Integration Project

Regional Maps

CSBs, State Hospitals and Training Centers

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 23

  • 31. Prince William County
  • 32. Rappahannock Area
  • 33. Rappahannock-Rapidan
  • 34. Region Ten
  • 35. Richmond
  • 36. Rockbridge Area
  • 37. Southside
  • 38. Virginia Beach
  • 39. Valley
  • 40. Western Tidewater
  • 21. Loudoun County
  • 22. Mid Peninsula-Northern Neck
  • 23. Mount Rogers
  • 24. New River Valley
  • 25. Norfolk
  • 26. Northwestern
  • 27. Planning District 1
  • 28. Planning District 19
  • 29. Piedmont Regional
  • 30. Portsmouth
  • 11. Danville-Pittsylvania
  • 12. Dickenson County
  • 13. Eastern Shore
  • 14. Fairfax-Falls Church
  • 15. Goochland-Powhatan
  • 16. Hampton-Newport News
  • 17. Hanover County
  • 18. Harrisonburg-Rockingham
  • 19. Henrico Area
  • 20. Highlands
  • 1. Alexandria
  • 2. Allegheny-Highlands
  • 3. Arlington County
  • 4. Blue Ridge
  • 5. Central Virginia
  • 6. Chesapeake
  • 7. Chesterfield
  • 8. Colonial
  • 9. Crossroads
  • 10. Cumberland Mountain

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 24

State Hospitals and Training Centers

2 15 4 7 1 13 5 9 6 11 3

14

8 12 10

Training Center State Hospital

State Facilities

Facility lity Location tion Facility lity Location tion

1 Catawba Hospital Catawba 9 Piedmont Geriatric Hospital Burkeville 2 Central State Hospital Petersburg 10 Southeastern VA Training Center Chesapeake 3 Central VA Training Center Madison Heights 11 Southern VA MH Institute Danville 4 CCCA Staunton 12 Southside VA Training Center Petersburg 5 Eastern State Hospital Williamsburg 13 Southwestern VA MH Institute Marion 6 Behavioral Rehabilitation Center Burkeville 14 Southwestern VA Training Center Hillsville 7 Northern VA MH Institute Falls Church 15 Western State Hospital Staunton 8 Northern VA Training Center Fairfax

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 25

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Training Center Community Integration Project

Website http://www.dbhds.virginia.gov/

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 26

Page 26

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Community Integration Data

Training Center Community Integration Project ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 27

Page 27

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Census Reduction Goals

Fiscal Year SVTC SEVTC NVTC SWVTC CVTC Indiv. D/C** Waivers in SA 2012 40 n/a 06 20 60 60 2013 103 25 41 15 25 209 160 2014 105 52 20 25 202 160 2015 54 20 57 131 90 2016 40 56 96 85 2017 40 50 90 90 2018 38 50 88 90 2019 35 35 35 2020 26 26 26

**More individuals are anticipated to be discharged than waiver slots because some individuals choose MFP slots, some choose ICFs, and natural deaths occur over the period of the agreement.

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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DBHDS

Virginia Department of Behavioral Health and Developmental Services

Name of TC Census Moves 7-1-12 through 6-30-13 Group Home Sponsored ICF NF Returned to TC Family/ Own Home Homes with 5 or more More than 1 Program on the same site

CVTC 327 13 4 4 5 2 NVTC 150 2 2 2 SEVTC 98 6 3 3 2 SVTC 180 16 14 2 1 9 SWVTC 174 1 1 Total 929 38 23 5 8 2 1 11 4

Moves July 1 2012-September 19 2012

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 29

Page 29

DBHDS

Virginia Department of Behavioral Health and Developmental Services

How is it determined when someone is moving?

  • Individuals express a desire or do not oppose moving to the

community.

  • Community options are available to meet the needs of

individuals and allow them to be near their natural supports, particularly family and friends.

  • Individuals have already begun the move to the community by

participating in a higher level of community integration activities, paid employment/day placements off grounds.

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 30

Page 30

DBHDS

Virginia Department of Behavioral Health and Developmental Services

How is it determined when someone is moving?

Continued

  • Individuals express interest in living together and there are

providers willing and able to serve them in one home

  • Providers are willing and able to develop specialized supports

to meet needs of individuals.

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 31

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Planning for a successful transition

Some individuals may request to move more quickly and some individuals may take longer due to unforeseen occurrences or other factors that must be addressed.

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 32

Page 32

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Planning for a successful transition

DBHDS is committed to:

  • Continually trying to improve the process for

individuals, Providers, TCs and Community Services Boards (CSB)

  • Ensuring all essential support needs can be met before

the individual moves into the community;

  • Providing reasonable time to plan for and prepare the

individual and AR for the discharge;

  • Developing a discharge plan
  • Providing post-move monitoring

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 33

Page 33

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center Community Integration Process

The Process for Moving to the Community

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 34

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Provider Selection Process

Community Move Process

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Page 35

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Online Resources http://www.dbhds.virginia.gov/ODS-default.htm

Provider Selection Process

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Page 36

DBHDS

Virginia Department of Behavioral Health and Developmental Services

  • submit Individual Profiles for posting on DBHDS

website at: https://www.surveymonkey.com/s/DTPM7TQ CSBs…

  • share Provider Profiles with individuals/families

Provider Selection Process

  • confirm and document choices

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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DBHDS

Virginia Department of Behavioral Health and Developmental Services

Waiver Providers…

  • review Provider Search results containing

Individual Profile information

  • submit Provider Surveys detailing services at:

https://www.surveymonkey.com/s/YZKFJC8

  • contact CSBs to discuss specific individuals

Provider Selection Process

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 38

Page 38

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Steps Overview

1) CSB Completes Individual Profiles 2) ODS populates Provider Search Listing weekly 4) Provider completes Provider Survey 5) CSB gives individual/family Provider Profiles 3) Provider reviews Provider Search Listing

Steps

Provider Selection Process

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Page 39

DBHDS

Virginia Department of Behavioral Health and Developmental Services

https://www.surveymonkey.com/s/DTPM7TQ 1) CSB Completes Individual Profiles

Provider Selection Process

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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DBHDS

Virginia Department of Behavioral Health and Developmental Services

2) ODS populates Provider Search Listing weekly http://www.dbhds.virginia.gov/ODS-default.htm 3) Provider reviews Provider Search Listing

Provider Selection Process

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 41

Page 41

DBHDS

Virginia Department of Behavioral Health and Developmental Services

4) Provider completes Provider Survey https://www.surveymonkey.com/s/YZKFJC8

Provider Selection Process

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 42

Page 42

DBHDS

Virginia Department of Behavioral Health and Developmental Services

5) CSB gives individual/family Provider Profiles and documents choice

Provider Selection Process

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Week 1 Week 2

Pre-Tour Requests Provider Pre-Move Meeting Final Pre-Move Meeting Provider Tours Day Visits Evening Visit Provider Training and Overnight Visits Preparation for Moving Moving Post-Move Monitoring

Active Move Status

Weeks 3, 4 and 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12

Initial Pre-Move Meeting Individual/AR/CSB reviews providers OL Day 7 and monthly for 12 months TC Days 3, 10 and 17 CSB Day 7 and monthly for 12 months CRC Day 60 OHR w/in 1 mo. then as needed PMM Report to CIM, Provider, and CSB TA to provider; PMM Report to CIM and CSB (shares w/ provider) Notes (or PMM Report or On-site Visit Tool) to CIM and Provider PMM to provider and CIM and CSB (shares w/ provider)

PMM Reporting

END at 12 months

PMM Report to CIM, Provider, and CSB

Virginia’s Training Center to Community Move Process

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Page 44

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Initial Pre-Move Meeting

Virginia’s Training Center to Community Move Process

The meeting held that signifies the beginning

  • f the “active move” process. This meeting is

where the Personal Support Team (PST) develops or updates the Discharge Plan and Discussion Record

4

Week 1

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 45

Page 45

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Week 2

Individual/AR/CSB reviews providers

  • Individual/family chooses to tour on their own,
  • Individual/family contacts the CSB and requests

to look at homes, or

  • Initial pre-move meeting has occurred and the

CSB has worked with the individual and AR to choose some homes to see

Tours occur if:

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 46

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Week 2

Individual/AR/CSB reviews providers

Prior to the tour:

  • The CSB will have a release signed by

individual/AR to talk with providers and will have verbally shared basic, yet vital information with provider.

  • Provider should request additional

information from CSB, if needed.

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 47

Page 47

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Pre-Tour Requests Provider Tours Weeks 3, 4 and 5

Prior to a Tour certain steps should be completed

  • Provider has created a profile in survey monkey
  • Provider has contacted CSB for a preliminary

discussion regarding their ability to support individual

  • Provider Profile has been reviewed by individual and/or AR
  • Provider has requested or received information from CSB about

needs of individual

4

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 48

Page 48

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Pre-Tour Requests Provider Tours Weeks 3, 4 and 5

Purpose of a tour

  • An opportunity for the individual/AR to visit the home(s) or

program(s) and meet one or more key staff.

  • An opportunity for provider staff to meet individual/AR

4

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 49

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Pre-Tour Requests Provider Tours Weeks 3, 4 and 5

Pre-tour review –(if needed) The purpose is to assure that the provider is currently providing good quality services to the individuals they serve and to assess and assure that they have the capacity to provide the services that were indicated on the provider survey they completed. This review is specific to the PROVIDER without regard to the specific individual.

4

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 50

Page 50

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Meeting is lead by individual and responsibility is shared among provider, Training Center and CSB. Training Center Role

  • Personal Support team will share with provider information

about the individual’s support needs.

  • Provide complete discharge packet to provider and CSB
  • Provide updated Discharge Plan and Discussion Record within 72

hours after meeting to individual/AR, Provider and CSB Provider Pre-Move Meeting

Week 6

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 51

Page 51

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Provider Pre-Move Meeting

Week 6

Provider Role (Before Meeting)

In order to be an active participant, the provider should have

  • reviewed all of the material provided by the CSB
  • visited with the individual at the TC
  • scheduled appropriate staff to attend the meeting

5

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 52

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Provider Pre-Move Meeting

Week 6

Provider Role (at the Meeting)

  • Be prepared to describe the services available and describe the

location and any other information relevant to supporting the individual and making good decisions about how the essential supports will be met.

  • Ask questions
  • Be prepared to offer alternatives for supporting individual,

if appropriate

5

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 53

Page 53

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Provider Pre-Move Meeting

Week 6

CSB Role

  • Coordinate with TC to share requested information with provider prior

to meeting

  • Attend meeting and advocate for the individual
  • Ensure provider is offering viable options to meet individual’s support

needs

  • Discuss additional supports that will need to be requested through

IDOLS – skilled nursing, behavioral etc.

  • Assist provider with locating other supports/resources in the

community

  • Discuss with provider who will be responsible for ordering equipment

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 54

Page 54

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Everyone’s Responsibility

  • Identify specific tasks and responsible party
  • Discuss training provider will need
  • Arrange shadowing for the provider (if it hasn’t occurred)
  • Schedule a series of trial visits to evaluate the individual’s

response to the new environment and

  • Review list of equipment individual needs
  • Review the Discharge Plan and Discussion Record (revised

within 72 hours after the meeting). Contact TC if there are concerns or questions.

5

Provider Pre-Move Meeting

Week 6

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 55

DBHDS

Virginia Department of Behavioral Health and Developmental Services

OLS

OLS role in moving process

Pre-visit review- Purpose is to determine that the provider can provide the services required by the specific individual.

  • Phone call to provider to assure they have obtained information

about individual prior to any visit by Licensing Specialist

  • Licensing Specialist conducts a visit to homes/day providers

and completes the Provider Information Request (PIR) sheet for each visit.

  • Licensing Specialist will review findings with provider
  • Written documentation will be shared with provider

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 56

Page 56

DBHDS

Virginia Department of Behavioral Health and Developmental Services

PST review of Pre-visit review

Pre-visit review- continued

  • Any concerns will be discussed by PST, which includes the
  • provider. PST will document agreement/disagreement with

responses.

  • For any areas of shared concerns, a plan will be developed to

address, and plans will be included in Discharge Plan and Discussion Record.

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 57

Page 57

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Visits Week 7

Occur after

  • an individual/AR has toured homes or providers,
  • a provider pre-move meeting has been completed, and
  • individual and/or AR have determined that they would

like to proceed further with provider(s). Minimum trial visits should include

  • a day visit, an evening visit, and an overnight weekend visit.
  • written feedback

Additional Visits may be requested by any of the parties, including the provider

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 58

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Purpose - orientation to the home, supported employment or day program; staff and fellow housemates, and coworkers

  • Individual is accompanied by a TC staff who

will provide transportation

  • Location may be the residential home, place of

employment, day support, or a combination thereof.

5

Day Visits Week 7

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 59

Page 59

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Training Center Role – Provide direct demonstrations, answer questions, observe, document any concerns expressed by provider, or requests for additional information, demonstration

  • r training by specialists.

Provider’s Role – observe, ask questions, feel comfortable with touching and doing, as long as the individual is amenable.

5

Day Visits Week 7

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 60

Page 60

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Evening Visit

Week 8

Evening Visit

  • This visit should occur during the evening hours,
  • Prior to overnight visit, provider will receive individual

specific guidance and demonstration on implementation of protocols.

  • If providers have not visited and shadowed

individual by this point, they should schedule this before the overnight visit.

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 61

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Provider Training and Overnight Visits

Week 9

Training Center

  • Involves the individual staying with the provider for one or

more nights

  • Designated TC staff will accompany the person to the provider

home (or perhaps initially to work/day program)

  • TC will provide necessary orders, supplies, medications,

equipment and emergency contact information

  • TC staff will be available, but will not stay at the home

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 62

Page 62

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Provider Training and Overnight Visits

Week 9

Provider Responsibilities

  • CSB and TC have confirmed visit prior to date
  • Assure TC gives you all needed items prior to leaving and ask

questions before the TC staff leaves

  • Confirm date/time/location individual will return to TC
  • Do not agree to an overnight visit if not comfortable

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 63

Page 63

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Provider Training and Overnight Visits

Week 9

Provider Responsibilities Continued

  • Support the individual in all areas of need
  • Assesses
  • Seek emergency service assistance if a medical emergency arises
  • When possible, drive the individual back to the TC

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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Page 64

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Final Pre-Move Meeting

Week 10

Meeting is lead by individual and responsibility is shared among provider, Training Center and

  • CSB. Provider should take active role.

PST role

  • Discuss the visits and address concerns/questions
  • Review all equipment is in place (ordered, loaned, purchased)
  • Ensure all action items have been completed

6

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 65

Page 65

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Final Pre-Move Meeting

Week 10

TC Role

  • TC PMM dates confirmed, copy of form given to provider.

Purpose of visits explained.

  • Give physician orders for medications and other needed

items to providers

  • Individual’s physical exam and final medical procedures are
  • completed. Copies given to provider, CSB and community

physician.

6

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 66

Page 66

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Final Pre-Move Meeting

Week 10

CSB role

  • Confirm provider and individual ‘s choice
  • Confirms all essential supports are in place and included on the

Plan for Supports

  • Confirms all requests for waiver services have been

submitted and approved in IDOLS

  • CSB to CSB Confirmation
  • Confirm provider’s 60-day assessment Plan for Support is

consistent with agreed upon Discharge Plan and Discussion Record

6

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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SLIDE 23

23 Slide 67

Page 67

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Post-Move Monitoring Post Move Monitoring is to ensure that essential supports are being provided. The monitoring will be based on the Discharge Plan and Discussion Record during the assessment period and subsequently on individual’s support plan as developed by the community support team

6

Moving

Week 12

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 68

Page 68

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Post-Move Monitoring Post Move Monitoring is conducted by several departments within DBHDS as well as by the Community Service Boards

  • Training Center
  • Office of Licensing
  • Office of Human Rights
  • ODS (Community Resource Consultants)
  • Community Service Boards

6

Moving

Week 12

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 69

Page 69

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Training Center - Days 3, 10 and 17 PMM Report to CIM, Provider, and CSB

TC completes a PMM at days 3, 10 and 17

TC sends PMM reports to CIM, Provider, and CSB. Verbal report to individual/AR Assure individual/AR are satisfied with supports Assure essential supports are being provided Answer questions Provide additional training or consultation, if requested Contact CRC, OL, or OHR if provider requests or would benefit from additional support/technical assistance

6

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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SLIDE 24

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Page 70

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

Licensing - OL weekly

for 4 weeks and monthly for 12 months

PMM Report to CIM, Provider, and CSB

Licensing

  • Complete a PMM within 7 days of move from a TC
  • Post-move visits once per week for first month.
  • Post-move visits at least monthly for first year
  • Sends PMM report to CIM, CSB and Provider

Frequencies of visits will be adjusted based on findings of visit.

7

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 71

Page 71

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

CSB - Day 7 and monthly

Notes (or PMM Report or On-site Visit Tool) to CIM, Provider

7

CSB completes a PMM within 7 days of move from a TC

  • Visit may be announced or unannounced
  • Reviews for essential supports, satisfaction and person-

centered practices

  • Informs provider of concerns and refers to CRCs for waiver

technical assistance

  • Sends PMM results to CIM and Provider
  • Notifies CRCs, OL and OHR

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 72

Page 72

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

CRC - Day 60

TA to provider; PMM Report to CIM and CSB

(who shares w/provider)

7

CRC completes a PMM within 60 days of move from a TC

  • Schedules with individual/provider
  • Reviews for essential supports, satisfaction and person-

centered practices

  • Informs provider of concerns and provides waiver technical

assistance

  • Sends PMM results to CIM and CSB SCs who will distribute

to providers

  • Notifies OL and OH of concerns

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

slide-25
SLIDE 25

25 Slide 73

Page 73

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Virginia’s Training Center to Community Move Process

OHR - within 1 month, then as needed

PMM to CIM and CSB (who

shares w/provider)

END at 12 months OHR First visit within the first month of an individual’s discharge from the training center

  • Additional visits as needed that first year
  • Visits will be completed at the individual’s residence

as well as their day support site S

  • Sends PMM results to CIM and CSB SCs who will

distribute to providers

7

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 74

Page 74

DBHDS

Virginia Department of Behavioral Health and Developmental Services

  • During these visits the areas reviewed will include:
  • Any concerns, comments, suggestions and/or

recommendations will be reported to the provider during the visit.

  • This does NOT change the role of the local advocate with the

individual/provider.

OHR

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 75

Page 75

DBHDS

Virginia Department of Behavioral Health and Developmental Services

ROLE OF INDIVIDUAL/AUTHORIZED REPRESENTATIVE (AR)

  • Gives feedback to provider, CSB and monitors

regarding their satisfaction with services

  • Communicates need for any additional supports

AR/Individual ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________

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SLIDE 26

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Page 76

DBHDS

Virginia Department of Behavioral Health and Developmental Services

ROLE OF INDIVIDUAL/AUTHORIZED REPRESENTATIVE (AR)

  • Ask questions
  • Seek assistance
  • Report incidents to appropriate parties, per

regulations

Provider

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 77

Page 77

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Post Move Monitoring

~3 day ~7 day ~10 day ~17 day ~1 mo ~2 mo ~3 mo ~4 mo ~5 mo ~6 mo ~7 mo ~8 mo ~9 mo ~10 mo ~11 mo ~12 mo TC

x x x

OLS

x x x x x x x x x x x x x x

CSB

x x x x x x x x x x x x x

CRC

x

OH

X

Additional visits may occur based on needs of individual or provider

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 78

Page 78

DBHDS

Virginia Department of Behavioral Health and Developmental Services

Questions?

Thank you all for coming today Any Questions?

___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________