SLIDE 1
Emergency Telehealth Service Nurse Educator Emergency - - PowerPoint PPT Presentation
Emergency Telehealth Service Nurse Educator Emergency - - PowerPoint PPT Presentation
Melanie Goode ETS Emergency Telehealth Service Nurse Educator Emergency Tele-education Support BSc N, BSc CN, ENP (UK), PGC ENB199 @MelanieGoode7 Objectives Provide an overview of the Emergency Telehealth Service (ETS) Present the
SLIDE 2
SLIDE 3
WA Country Health Service
SLIDE 4
THE EMERGENCY TELEHEALTH SERVICE (ETS)
SLIDE 5
BEGINNINGS 2012 ▪ 6 sites ▪ 1 region - Wheatbelt ▪ 8:00-23:00 Fri-Mon ▪ 150 patients a month
SLIDE 6
ESTABLISHED TODAY ▪ 80+ sites and growing ▪ All 7 regions ▪ 24/7 ▪ Embedded as part of WACHS core business ▪ 1600 patients a month ▪ Total Consults 84,030
SLIDE 7
SLIDE 8
SLIDE 9
WACHS WORKFORCE DEC 2018
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Percentage
Percentage
SLIDE 10
ENABLING THE WACHS WORKFORCE Initial objectives of the ETS education program August 2014 ▪ Upskill the existing workforce ▪ Develop essential skills for working with the VC modality ▪ Foster a collaborative approach to emergency care
SLIDE 11
On-going objectives include ▪ Improve and maintain knowledge and understanding
- f emergency care principles
▪ Promote and support a confident and competent workforce ▪ Promote WACHS organisational standards
SLIDE 12
EDUCATION PROGRAM DEVELOPMENT
▪ Learning Needs Analysis ▪ Core emergency nursing and medical skills ▪ Change of practice updates – Sepsis Pathway ▪ Seasonal education – Snake bites, Drowning ▪ Specific requests from the regions
SLIDE 13
Education Program
Collateral Benefit
WACHS Learning Ethos Blended Approach To Learning Embedding Best Practice On-going cost effective, equitable resource
SLIDE 14
Education Program Collateral Benefit
WACHS Learning Ethos Blended Approach To Learning Embedding Practice On-going cost effective resource
SLIDE 15
Education Program
Collateral Benefit
WACHS Learning Ethos
Blended Approach To Learning Embedding Practice On-going cost effective resource
SLIDE 16
Education Program
Collateral Benefit WACHS Learning Ethos
Blended Approach To Learning Embedding Practice
On-going cost effective resource
SLIDE 17
Theoretical Subject Specialist Sessions Simulation Demonstration Sessions Practical Skill Sessions HELP e-learning Resources Simulation Sessions
SLIDE 18
Theoretical Subject Specialist Sessions
SLIDE 19
SLIDE 20
Simulation Demonstration Session
SLIDE 21
SLIDE 22
SLIDE 23
Practical Skill Sessions
SLIDE 24
SLIDE 25
Simulation Sessions
SLIDE 26
SIMULATION SESSION
SLIDE 27
“This was a very valuable session for our staff, good to keep minds fresh with regular practice, thank you for providing the opportunity.” “We don't have many resuscitations here so it was great to be able to do a simulation. Also it was great to see how we work in a team as we are all permanent or casual to this health service.” “I found it beneficial to see how self expectations don't always match life actions therefore these sessions are good for practice and recognising where site issues can occur (such as where some of the paperwork required was).”
SLIDE 28
Education Program
Collateral Benefit
WACHS Learning Ethos Blended Approach To Learning Embedding Practice On-going cost effective, equitable resource
SLIDE 29
HELP e-learning Resources
SLIDE 30
HELP E-LEARNING PROGRAMS
SLIDE 31
SLIDE 32
SLIDE 33
MAINTAINING A DIALOGUE ETS News Desk
- Electronic version
with embedded links
- Printable
SLIDE 34
SLIDE 35
ATTENDANCE NUMBERS
▪ ETS VC Sessions attendees ▪ HELP e-learning products engagements ▪ Simulation Sessions sites
SLIDE 36
RURAL SITE NURSE FEEDBACK
WENDY YOUNG SDN DERBY
SLIDE 37
FEEDBACK AND EVALUATION
“too much technical information crammed in a small space of time - maybe separate out the two topics and begin each one with more non- ICU terminology which would be more understandable
- ut
in the regional sites” “Better ways to document assessments to send to ETS” “able to attend from anywhere State wide” “all excellent revision”
SLIDE 38
THE FUTURE ▪ Research in association with ECU ▪ Enabling the regional workforce to utilise the VC modality to deliver their own education
▪ master classes for regional educators
▪ Progressive simulation to encourage regional cohesive working practices ▪ ALS assessment and support for regional assessors ▪ Development of a Mental Health ETS- coming very soon ▪ The possibilities are endless………..
SLIDE 39
SLIDE 40