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EEOC Charge Conciliation: Navigating On-Site Investigations, EEOC - PowerPoint PPT Presentation

Presenting a live 90-minute webinar with interactive Q&A EEOC Charge Conciliation: Navigating On-Site Investigations, EEOC Conferences, Settlement Negotiations WEDNESDAY, DECEMBER 16, 2015 1pm Eastern | 12pm Central | 11am Mountain


  1. Presenting a live 90-minute webinar with interactive Q&A EEOC Charge Conciliation: Navigating On-Site Investigations, EEOC Conferences, Settlement Negotiations WEDNESDAY, DECEMBER 16, 2015 1pm Eastern | 12pm Central | 11am Mountain | 10am Pacific Today’s faculty features: Judith (Jude) Biggs, Partner, Holland & Hart , Boulder, Colo. Jill Vorobiev, Partner, Sheppard Mullin Richter & Hampton , Chicago The audio portion of the conference may be accessed via the telephone or by using your computer's speakers. Please refer to the instructions emailed to registrants for additional information. If you have any questions, please contact Customer Service at 1-800-926-7926 ext. 10 .

  2. Tips for Optimal Quality FOR LIVE EVENT ONLY Sound Quality If you are listening via your computer speakers, please note that the quality of your sound will vary depending on the speed and quality of your internet connection. If the sound quality is not satisfactory, you may listen via the phone: dial 1-866-370-2805 and enter your PIN when prompted. Otherwise, please send us a chat or e-mail sound@straffordpub.com immediately so we can address the problem. If you dialed in and have any difficulties during the call, press *0 for assistance. Viewing Quality To maximize your screen, press the F11 key on your keyboard. To exit full screen, press the F11 key again.

  3. Continuing Education Credits FOR LIVE EVENT ONLY In order for us to process your continuing education credit, you must confirm your participation in this webinar by completing and submitting the Attendance Affirmation/Evaluation after the webinar. A link to the Attendance Affirmation/Evaluation will be in the thank you email that you will receive immediately following the program. For additional information about continuing education, call us at 1-800-926-7926 ext. 35.

  4. EEOC Charge Conciliation: Navigating On-Site Investigations, EEOC Conferences, Settlement Negotiations a Webinar by Strafford Publications, Inc. Wednesday, December 16, 2015 Jill Vorobiev Jude Biggs Sheppard Mullin Richter & Hampton Holland & Hart LLP jvorobiev@sheppardmullin.com jbiggs@hollandhart.com 312-499-6309 303-473-2707

  5. Learn to • provide right amount of information in position statement • handle supplemental requests and on-site investigations • decide when to mediate • preserve employer’s rights during a conciliation conference • settle a charge before “probable cause” finding is made 5

  6. Preview • EEOC Background Facts • Charge Trends • Charge Categories/EEOC Priorities • First Steps in the Process • The Investigation • To Mediate or Not • Position Statements • Supplemental Requests • On-site Investigations by the EEOC • Conciliation • Tips 6

  7. EEOC Background Facts • EEOC • Created 1964 • “Independent” federal agency • To rid workplace of discrimination • Very broad powers and discretion • Develops guidance and regulations • Investigates claims • May prosecute certain claims • Enforcement varies under each administration • Very aggressive in recent years 7

  8. EEOC Background Facts • EEOC enforces: • Title VII of the Civil Rights Act • Pregnancy Discrimination Act • Age Discrimination in Employment Act • Rehabilitation Act • Americans with Disabilities Act • Equal Pay Act • Genetic Information Nondiscrimination Act • But NOT Fair Labor Standards Act, Family and Medical Leave Act, ERISA, health and safety laws, breach of contract, tort claims 8

  9. EEOC Charge Trends 1997 2013 Total Charges 80,680 93,727 Race 36.2% 35.3% Sex 30.7% 29.5% National Origin 8.3% 11.4% Religion 2.1% 4.0% Color 0.9% 3.4% Retaliation 22.6% 41.1% Age 19.6% 22.8% Disability 22.4% 27.7% Equal Pay 1.4% 1.1% 9

  10. EEOC Categories of Charges – 3 Types “A” Charges • High priority (serious allegations, systemic or pattern/practice allegations, hot button issues- e.g., background checks, pregnancy discrimination, LGBT discrimination) • Generally no mediation (but can still ask) • Indicates EEOC may initiate lawsuit • Outside factors may influence designation • Employer is judged based on allegations 10

  11. EEOC Categories of Charges – 3 Types “B” Charges (most) • May have some merit, but need investigation • Mediation is offered “C” Charges (occasional) • Immediately dismissed, as untimely, issue not in EEOC scope, or obviously no merit 11

  12. First Steps in the Process • May be co-filed with state anti-discrimination agency if work-share agreement in place • Statute of limitations – often 300 days; in some states, 365 days • EEOC assists individual to fill out charge • Often very general allegations but should state what event(s) or treatment constitutes the discrimination or retaliation • Discrete Events Cut Off • Continuing Violation Theory (harassment cases) 12

  13. First Steps in the Process • “No action required” notice • Initial Review – Compare the last date of discrimination and date stamped on charge – Calculate statute of limitations immediately 13

  14. First Steps in the Process • Letter of representation to EEOC • Litigation hold letter • Limit discussion of charge, protect confidentiality and privilege • Separate employees if necessary • Determine if employee is represented • Consider ways to mitigate damages – Offer reinstatement? – No adverse action/discipline without consultation 14

  15. First Steps in the Process • Litigation hold letter – understand where info is stored – local or centrally – who had anything to do with challenged decision – what kinds of data (sales funnel, financial data, complaints about employee, investigation file, etc.) – all emails to, from or naming plaintiff – update at least every 6 months 15

  16. First Steps in Process • Documents to request (and preserve, electronic and hard copies) – Personnel file – Supervisor/site file – Emails to/from/about complainant – Medical/disability/FMLA/work comp files – Investigation file – Grievances – Position descriptions – Ads/postings – Payroll/time records 16

  17. First Steps in Process • Other documents to request (and preserve, electronic and hard copies) – Policies/union agreements – Info on comparators – Records related to complainant (if a sales person, get sales record, sales funnel) – Other 17

  18. The Investigation • Helps with decision whether to mediate • Steps: – Document gathering and review – Witness interviews, statements – Adapt strategy as you go • You must uncover good and bad facts • Talk to witnesses directly, if possible • Evaluate risk • Look for the story/theme 18

  19. To Mediate or Not Pro Con • Free • Takes time • More time to prepare • Mediators – no ability to position statement select • Opportunity for charging • Snowball effect with other party to be heard employees? • Early discovery – may learn you have a real issue • Save working relationship? • Save $ in long run • Confidential (somewhat) 19

  20. Position Statements • “Silver bullet” at beginning and end • Be accurate and use correct policies – Correct name of company – Accurate organizational chart – Policies in effect at time – Address each allegation – Identify untimely allegations – Tell story in a positive but not argumentative way – Deal with (narrow) comparators – Be brief and to the point – Incomplete or inaccurate information may trigger further inquiry • Inconsistencies later will be held against you • Cover defenses you expect to raise later • EEOC often gives information in position statement to charging party to rebut 20

  21. Supplemental Requests for Information/Subpoenas • RFIs – Short response time – Negotiate scope – Objections – Avoid unnecessary roadblocks • Subpoenas – Can be issued at any time – Petition to revoke – Court review 21

  22. EEOC On-Site Investigation • EEOC has right, more common than in the past • Don’t assume it means agency will find cause • Provide comfortable area • Prepare witnesses, similar to a deposition (no volunteering) but keep tone friendly/helpful • Can ask about events, people not mentioned in charge • Attorney should be at interviews with managers/supervisors but not with non-supervisors (but interview and tell them tell truth) • At end, try to get feel for any concerns of investigator 22

  23. After the Investigation • EEOC issues its determination • Most often – “unable to conclude information established violation” = no probable cause • Issues 90-day right to sue letter • Calendar 93 (or 90) days for deadline 23

  24. Conciliation • If EEOC finds “probable cause” you can – Talk to EEOC lawyers – Request reconsideration/substantial weight review – But, neither reverses decision – they are already “anchored” 24

  25. Conciliation • Conciliation – required by statute – Investigator usually handles; acts as advocate for charging party – Like mediation but both charging party and “investigator” will likely have greater demands – Some investigators imply EEOC will take case and prosecute (and often not true) – Settlement will cost more than before – Likely to go to court 25

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