ECC Excels ECCs Strategic Plan Access Success Completion Strategic - - PDF document

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ECC Excels

ECC’s Strategic Plan

Strategic Plan Focus Areas

Access Completion Engagement Operations Success

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Excels: Targets

• 1. Enrollment: 3% Gains in online learning and 1.25% in

international students

• 2. Faculty/Staff Diversity: Increase in faculty minority

rate from 10.1% to 18%

• 3. Retention: Increase from 53.5% to 62%
• 4. Graduation: Increase from 19.4% to 25% in the 3‐

year graduation rate

• 5. Degrees Awarded: Increase from 2,474 to 2,800 by

2020‐21

• 6. Time‐to‐Degree: Decrease from 4.01 years to 3.75

years 7. Improvements in Student Financial Literacy, START‐ UP NY Rollout, Increased Philanthropy, etc.

Collaboration: Task Forces and Work Groups

Scan

Environmental Scan Review of Internal Assessments

Philosophy

Planning Principles Mission and Vision

Data Review

SUNY Excels Local Analysis

Plan Draft

Targets Initiatives

Implementation

Operational Plan Reporting Infrastructure Winter 2014‐ 2015 Spring 2015 Summer 2015 Fall‐ Winter 2015‐ 2016 Summer 2016

Timeline and Process

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Collaboration: 5 Task Forces and 29Work Groups

 Access

 Accessibility, Cost, Curriculum, Distance Learning, Employee Diversity, Intake, Non‐Credit/High School, Recruitment

 Completion

 Communication, Completion, Data, Distance Learning Success, Intake, Support

 Engagement

 Civic Engagement, College Climate, Staff and Student Engagement, Philanthropy, Staff and Faculty Development, Workforce Development

 Operations

 Administrative Processes, Facilities, Finance, Technology

 Success

 Applied Learning, Financial Literacy, Multicultural Experiences, Successful Transfer, Workforce Success/Job Linkage

Collaboration: 5 Task Forces and 29Work Groups

 Access

 Accessibility, Cost, Curriculum, Distance Learning, Employee Diversity, Intake, Non‐Credit/High School, Recruitment

 Completion

 Communication, Completion, Data, Distance Learning Success, Intake, Support

 Engagement

 Civic Engagement, College Climate, Staff and Student Engagement, Philanthropy, Staff and Faculty Development, Workforce Development

 Operations

 Administrative Processes, Facilities, Finance, Technology

 Success

 Applied Learning, Financial Literacy, Multicultural Experiences, Successful Transfer, Workforce Success/Job Linkage

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Collaboration: Task Forces and Work Groups Collaboration

Board of Trustees IPA Committee – Lead Faculty and Senior Executives Strategic Plan Working Group – All Bargaining Groups Invited College Senate – Broad Representation Task Forces – All Bargaining Groups Engaged

Collaboration: Task Forces and Work Groups BOT Review

Curriculum and Student Success Financial Health Marketing and Advancement Strategic Planning and Assessment Access Operations Engagement Access Completion Completion Success Engagement Operations Success

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The Mission and the Vision

ECC’s Proposed Mission: Erie Community College meets the needs of a diverse student body and contributes to regional economic vitality by providing high‐ quality, flexible, affordable and accessible educational programs committed to student success.

Changes to the Mission Statement: Move away from compliance‐ centric to success‐centric.

ECC’s Proposed Vision: Erie Community College will serve as an innovative learning resource by striving for universal access to lifelong learning, catalyzing economic and cultural development, and supporting a diverse and mobile student body.

Changes to the Vision Statement: Focus on traditional values of access and lifelong learning while emphasizing contemporary values of innovation, cultural and economic vitality, mobility, and diversity.

Board Priorities in Excels

 Physical Plant and Operational Efficiency

 Fully leveraging new construction and enrollment declines  Restructuring data flow through new enterprise resource planning tools and comprehensive business process analysis*  Rational space allocation: Consolidating duplicative spaces and identifying best‐fit spaces and times for courses*

 Integrated Marketing

 Five pillars of ECC’s Integrated Marketing Plan are embedded in Excels: campus environment, internal relations, advertising and promotion, recruitment and outreach, and customer experience

 Ambitious Completion Agenda

 Aggressive retention efforts via Starfish, START, restructuring of advisement during student intake, and an energetic and comprehensive student communications plan *  Guided pathways to simplify career and transfer planning  Increase in online self‐service to decrease pressure on campus services* * Already in implementation stage

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Excels Management Structure

 Project Management Approach

 Reduced reliance on implementation‐by‐committee  Active management: not a wish‐list approach  All initiatives to be project‐managed according to standard NY State project management guide

 Five‐Phase Approach: Initiation, Planning, Launch, Control and Execution, and Closeout

 Phased Implementation

 Master five‐year calendar  Initiatives come online as others transition to new phases

 Accountability

 Project Manager for every initiative  Project team to support PM  Monthly reporting to BOT and shared governance task forces

Access

 Investment in Online Education – Preparing ECC for tomorrow’s higher education modalities

 Develop at least one Open SUNY+ program by fall 2019  Expand online support services for students

 Curriculum Development – Right‐sizing curricula by location, modality, and regional need based on reliable demand analysis

 Conduct market analysis to drive curriculum development  Build stackable certificates to facilitate dual awards

 Faculty Diversity – An aggressive push toward faculty diversity to reach peer parity among underrepresented minorities

 Expand faculty searches to non‐traditional outlets  Leverage community relations for faculty recruitment  Emphasize diversity as a completion and student success priority

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Completion

 Guided Pathways – Simplification of daunting array of choices without reduction in curricular or career diversity

 Adopt electronic self‐service for completion workflows  Promote 15‐credit loads for full‐time students

 3600 Student View –The comprehensive tracking of student activity in order to build custom student supports and activities

 Conduct analysis of college readiness for all incoming students  Implement success profiles for all students to customize support  Construct student dashboards for advisors and department chairs

Engagement

 Workforce Development – Simplifying the transition from work to college and from college to work

 Increase use of stackable and national credentials  Promote the use of LEAP (Life Enhancement Assessment Program)

 Employee Development and Engagement – Growing the skill set

• f ECC’s staff while building a welcoming culture of high

expectations

 Measure existing staff and faculty engagement and satisfaction  Create collaborative spaces, focusing first on adjunct faculty

 Civic Engagement – Engaging in our community’s civic spaces and growing ECC’s role as such a space

 Improve ECC’s presence within regional social networks  Develop bundled fundraising campaigns around college needs

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Operations

 Facilities Master Plan – Establishing a rational decision‐making structure for our physical plant

 Develop baseline data on all instructional spaces  Establish student housing at all campuses  Build a signature School of Nursing in downtown Buffalo

 Administrative Process Review – Review every business process in every unit

 Train all unit managers in business process analysis  Incorporate business process review for all units

 Technology – Control the pace of technological change to fit ECC’s strategic needs

 Identify long‐term space and technology needs for all units  Implement new ERP tools and business processes

Success

 Applied and Experiential Learning – Applied learning as a strategy for improved engagement with our communities

 Connect students systematically to employers and service learning  Establish institutional database to track all applied learning

 Successful Transfer – Simplified transfer pathways for students through the implementation of SUNY Transfer Paths

 Implement SUNY Transfer Paths in all transfer degrees  Track transfer success after graduation