SLIDE 1 Eating The Elephant
A Practical Guide to Social Media Marketing for Small Businesses
Presented by:
Carolyn Higgins President of Fortune Marketing Company
SLIDE 2 Agenda
Social Media Marketing – what’s it all
about?
Approach to Social Media Marketing T
- ols & Tips
- What to do rather than How
Overview of programs
SLIDE 3
Strategy Before Tactics
SLIDE 4
Social Media Marketing is a part of your overall marketing system
SLIDE 5 Your Customers Use the Internet!
- 600 million Facebook users; 109 million Twitter users
- In the last 2 years usage by 18-35 year olds has fallen; For 36-
65 year olds, it has increased (Source: Blogging, 2011B2B Social Media Guide)
- 110 million tweets are sent per day on Twitter (Source:
Twitter)
- 57 million people read and follow blogs (source: Tom
Webster, The Social Habit)
SLIDE 6 Social media isn’t just about marketing
Online conversations Listening Customer Service Spotting Trends Collaborating Your own support desk
SLIDE 7
Interruption doesn’t work; I want to find you when I need you
SLIDE 8 Outbound vs. Inbound Marketing
Outbound
(Prospecting, Hunting, Interrupting)
Inbound
(Attracting, Educating, “Getting Found”) Print Ads Blogs, e-books, white papers Radio Ads Podcasts Television Ads Videos Tradeshows Webinars Cold Calling Search Engine Optimization E-mail Blasts RSS, Feeds
SLIDE 9
Conversations & Building Relationships
SLIDE 10
New tools and new ways of working
SLIDE 11 Opening up new access points
Website
LinkedIn YouTube Facebook Flickr Digg Stumble Upon T witter Online PR Friend Feed
SLIDE 12
SLIDE 13
SLIDE 14
Listen First
SLIDE 15 2 Great Listening T
SLIDE 16
www.Google.com/Alerts
SLIDE 17
http://search.twitter.com/advanced
SLIDE 18
Get Found!
SLIDE 19
Grab Your Digital Real Estate
SLIDE 20 Create a Google personal profile
http://www.google.com/profiles
SLIDE 21 Local search profiles
- Google Maps
- Yahoo Local
- Bing
- google.com/lbc
- Google Places
SLIDE 22 Social search profiles
- Yelp!
- CitySearch
- Insider Pages
SLIDE 23
A blog is a great way to get found
SLIDE 24 Blogging best practices
- Read, follow, and listen
- Write what people search
- Feed the spiders often
- Engage your comment
community
SLIDE 25
Create a LinkedIn profile page
SLIDE 26 LinkedIn best practices
- Profile – links, keywords, descriptive
- Status updates
- Search for leads – Ideal Customer
Profile
- Recommend
- Groups: Questions and Answers
SLIDE 27
T witter is Like text messaging
EXCEPT
Instead of you deciding who to send the message to You broadcast messages We decide if we want to listen (follow) P..S. You can also send direct messages, just like regular texting.
SLIDE 28 Who do I follow?
wellow.com
wubble
weet It
SLIDE 29
You’ll want some tools for T witter
T
weetDeck.com
Seesmic.com HootSuite.com
SLIDE 30 Some basic Facebook stuff
- Profile
- Company Page
- Groups
- Ads
SLIDE 31 Facebook best practices
- Build Company page – ask friends to
“Like”
- Promote with special modules and
content
- Repurpose content
- Be consistent
- Buy ads to promote content
SLIDE 32
How do we eat without choking?
SLIDE 33 Create a routine
SLIDE 34
Then pick your tools
SLIDE 35 Recap
- 1. Strategy before tactics
- 2. Listen first
- 3. Get found by
- claiming your digital real estate
- create and share valuable content
- 4. Lead back to your web site
- 5. Use a system to stay on top of things
- Select tools after you define your needs
SLIDE 36 Special Offer: Learn Social Media
Online Class
- Instructional videos, reading, resources,
- Learn about and “DO” Social Media!
- Local Online Marketing: Google, Yahoo, Bing
- Social Media: Facebook, Twitter, Twitter,
Yelp,
- SEO –Youtube, Flickr, Slideshare, Blogging,
Podcasts
SLIDE 37 Special Offer for Biznet!
6 Weeks Online self study PLUS a special Bonus: Weekly group coaching calls Regular Price: $795
T
Your Investment:
Only $395
SLIDE 38
SLIDE 39 Contact Information
Carolyn Higgins Fortune Marketing Company chiggins@FortuneMarketingCompany.com 707.718.4489
Website: www.FortuneMarketingCompany.com Blog: www.FortuneMarketingCompany.com/marketing-blog T witter: www.twitter.com/FortuneMktgCo Facebook: http://www.hs.facebook.com/FortuneMarketingCo LinkedIn: linkedin.com/carolynrhiggins Ezine Articles: http://ezinearticles.com/?expert=Carolyn_R_Higgins