EASNA EASNA Conference Conference May 3, 2013 May 3, 2013 - - PDF document

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EASNA Conference

May 3, 2013

EASNA Conference

May 3, 2013

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MICHELIN IN CANADA

Currently, close to 3700 Michelin employees in Canada: 3500 in Nova Scotia Michelin established commercial sales offices in Montreal in early 1950’s Michelin established production facilities in Nova Scotia in 1969, and first tire was produced in 1971 Michelin Canada Headquarters – Laval, Quebec, 150 employees (includes field sales and support staff working remotely) Canadian support operations (CA0) – Pictou Co., Nova Scotia, 50 employees

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MICHELIN IN CANADA

Pictou County, NS: Radial Passenger car tires and Light Truck, plus semi-finished rubber production Bridgewater, NS: Radial Passenger car tires and Light truck, plus wire manufacturing Waterville, NS: Radial truck, Earthmover, over the road tires, plus metallic tissue manufacturing

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MICHELIN CANADA RECENT HIGHLIGHTS

In 2009, Michelin celebrated 40 years in Nova Scotia The original two Nova Scotia plants were the first Michelin

• perations in North America

Over 40 years, Michelin has built over 227 million tires in Nova Scotia In October 2010, Michelin’s Waterville plant celebrated the production of its 30 millionth tire, an X-One, which is a single-wide commercial truck tire that replaces dual tires on 18-wheelers

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MICHELIN CANADA RECENT HIGHLIGHTS

Michelin Canada is the proud recipient of 2011 Canadian Forces Liaison Council national award for most supportive supporter in Nova Scotia In 2012, Michelin Canada built Michelin’s newest replacement tire, the DEFENDER in its Pictou County and Bridgewater plants. The North American Michelin tire fitment for the new Nissan LEAF electric car is being manufactured in Bridgewater Michelin has offered EAP services for ~20 years, and it is branded as Michelin Employee Life Services (MELS)

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Our Strategy: PROXIMITY

Shepell•fgi offers counselors located within 20km of 97%

• f all Michelin

employees' homes

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Michelin targeted key stakeholders for dedicated training on the program and its features:

• Site Benefits Committee
• OH&S
• Health Services
• Leadership

The training cycle culminated in a Summit where participants identified ways to further entrench MELS into its culture. Suggestions included partnering with Benefits Insurer and collaborating with its health services team. This broad reach increases awareness for internal staff and external vendors, thereby extending the accessibility of MELS

Our Strategy: TRAINING

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Our Strategy: PROACTIVE OUTREACH

A new employee Going on maternity leave Celebrating your 50th birthday Returning to work after maternity leave Parenting teenagers

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Michelin has a strong Safety Culture and delivers Safety Talks at every team meeting. Shepell•fgi shared case studies as an option for these Safety Talks. The cases highlighted a stressor (“hazard”), how MELS addressed this stressor, and the outcomes from the client's perspective. MELS offers ongoing proactive contact with employees at wellness events, the aforementioned training, and at Pre- Retirement Planning events

Our Strategy: INTEGRATION

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Security Personnel are aware of MELS and actively recommend the services to employees with concerns that pose a risk to

• rganizational safety and security

Michelin provides Shepell•fgi with a quarterly scorecard to assist in aligning with Michelin’s overall vision

Our Strategy: INTEGRATION

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At each plant, we have private computer terminals available for employees to access their Group Benefits Portal - each has dedicated links to the website for MELS At each location, there are monitors with the MELS number scrolling in ticker-fashion Users have access to Instant Messaging, e-counseling, Video Counseling, and online tools We use Information Technology to identify opportunities to send Employees information packages for various milestones

Our Strategy: TECHNOLOGY

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OUTCOMES

Manufacturing National Michelin Access rate 9.6% 10.6% 14.2% Family: 17.8% 11.9% 23.1% Spouses 14.1% 8.7% 17.9% Dependents 3.7% 3.2% 5.2% Proactive Usage Investment Planning 0.6% 0.39% 2.9% Healthy Eating 0.94% 0.91% 4.4% Overall Satisfaction Rate of 97%

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WHERE TO NOW

Align MELS with Michelin’s five year strategy planning Target relevant policies within Michelin and embed MELS program Tie MELS to Health Insurance –Insurer will work with pharmacies to ensure Michelin employees and dependents receive a MELS brochure when receiving their prescription Continued engagement with Shepell•fgi via our Leadership Team,

• ur facility benefits committee and participation in our Wellness

initiatives and OHS events

Thank You!