EARL Y HELP HUB The Early Help Hub Overview Base for professionals - - PowerPoint PPT Presentation

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Feb 07, 2023 271 likes •357 views

EARL Y HELP HUB The Early Help Hub Overview Base for professionals to come together & share information in order to receive the most appropriate and effective support at the earliest point Established through a strong partnership

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EARL Y HELP HUB

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The Early Help Hub Overview

Base for professionals to come together & share

information in order to receive the most appropriate and effective support at the earliest point

Established through a strong partnership – Public & Voluntary

Sector Organisations working together and taking collective responsibility to support families under the Norfolk Threshold Framework – right support/right time.

4 Norfolk priorities for Children and Young People are:

Health and Resilience, safety and care, to develop learn and achieve and be ready for adult life

Professionals work together to recognise concerns &

referrals are dealt with in the most appropriate way – Thresholds (Universal, EH, CIN, CP)

Aims – to reduce duplication, delay and ensure the most

suitable service is identified

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How it Operates :

A Duty Connector is at the hub duty desk

Monday - Friday between 9am and 430pm to record any enquiries/information coming in from professionals. These could be via email, telephone or face to face (NB:Contacts at end of Presentation)

 Consent  Case &/or Event recorded  Hot Desks available

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 These cases will be discussed the next day at 9.30am

when Collaboration takes place. Any professional can turn up to bring a case to the table. The Duty Connector will Chair this meeting.

 Consent & Confidentiality  The person bringing the case will still retain the case -

but other professionals will assist by giving advice and suggesting agencies to support.

 Collaboration is also an ideal time to bring any details of

events/training to share amongst professionals

 At present, one agency is overseeing the Hub Connector

post on a weekly basis. These agencies are: EHFF , GYBC, Police and GYCT

 Steering Group – NCC, GYBC, Fire&Rescue, Norfolk

Constabulary, GYCT , NSFT

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Early Help Hub – Collaboration time

Fire & Rescue Housing Options Environmental Health Neighbourhood Development Children’s Services Early Help Police Children’s Centre Voluntary Services co-

rdinator

D.W.P Adult Social Care

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Figures since the Early Help Hub Opened in September 2015:

 Cases –

197 brought Sept – end April

 Events – 163 – Sept – end April  Support – 29 agencies have offered their

support to specific cases raised

 Events – 19 agencies have brought details of

events

 Feedback – January – April 2016, 80% positive

Feedback

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Your Local Neighbourhood Hubs

Comeunity - King Street managed

by Daniel Hastings (01493 846710)

Make it Happen - Suffolk Road

managed by Louise Hampton (01493 651081)

MESH, Magdalen Way – managed

by Julie Woods (01493 604739)

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Early Help Hub – Greyfriars GY

01493 846375

earlyhelphub@great-yarmouth.gov.uk Collaboration Time : Monday - Friday

9.30am – All Professionals welcome even if just to see to what goes on!

Hot Desk Monday – Friday 9am – 5pm MASH (Child Protection) 0344

8008020