Dining Redefined Theme: Life In Lockdown What if we are in a - - PowerPoint PPT Presentation

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Dining Redefined Theme: Life In Lockdown What if we are in a - - PowerPoint PPT Presentation

Dining Redefined Theme: Life In Lockdown What if we are in a lockdown situation for more than a year? Date and Place: 17th May, Banglore Team Name : Pooja S Name : Sophia Sharma User Experience Designer Profile Senior User Experience Designer


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Dining Redefined

Theme: Life In Lockdown

What if we are in a lockdown situation for more than a year?

Date and Place: 17th May, Banglore

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Team

Name : Sophia Sharma Senior User Experience Designer Research & Workflow

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Yugant Sonawale UX Design Manager

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Name : Pooja S User Experience Designer Workflow Design and Creation

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Name : Shalini M N Student Final year B.E Mockups Design

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Lockdown Scenario

How restaurant owners manages to attract customers and continue to run their business during lockdown and after.

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Problem Identified

PROBLEM DESCRIPTION How restaurant owners will take care of all the customer needs by following all the steps to be taken for social distancing and hygiene for customer health and also how they gives the confidence to the user about the health safety. WHY IS IT AN URGENT PROBLEM? There are many restaurant which are in loss because they don’t know how to handle this situation and run the restaurant business with all the constraints of Covid-19 effect and also there are many customers who are actually looking forward to visit restaurants where they can have the confidence of health safety and hygiene.

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Target User

PROFILE DEMOGRAPHICS Income: 8 lac/year Education: B.E FEELINGS OBJECTIONS Values & Goals: He likes to enjoy his time outside with family and friends and Enjoy his life completely. Worries : Due to Covid -19 lockdown he is not able to got out with family/friends for lunch or dinner. Influences: Social media, Friends and family, Food Job Title : Bank employee Gender : Male Family Setting : He lives with his parents and Wife Hygiene. How to maintain social distancing. Fear of COVID -19. Vijay a normal man who likes to spend some time with his family by taking them for regular outing for lunch or dinner but now he is can’t due to Covid -19 lockdown

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Target User

PROFILE DEMOGRAPHICS Income: 4 lac/year Education: B.com FEELINGS OBJECTIONS Values & Goals: She likes socializing, family gatherings and meet new people. She want to for a world trip Worries : Due to Covid -19 lockdown she is not able to go out and spend time in dinner dates and parties. Influences: Friends and family. Job Title : Receptionist Gender : Female Family Setting : she lives in PG How to find Hygiene and interesting places. How to know restaurants are following all safety measures to avoid covid - 19. Fear of COVID -19. Radha is going to get engaged to Rahul and they want to party with friends. Lockdown hotels can help their part?

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Target User

PROFILE DEMOGRAPHICS Income: 12 lac/yr Education: M.E FEELINGS OBJECTIONS Values & Goals: He likes to work independently with his ideas and he wants to be a successful freelancer. Worries : Due to Covid -19 lockdown he is not able to go

  • ut and meet people to discuss his business needs.

Influences: Social media and Friends. Job Title : Freelancer Gender : Male Family Setting : He stays alone How to find a restaurant which follows all the govt guidelines and healthy measures to avoid covid-19. how to maintain social distancing in restaurants. Fear of COVID -19. Mr Piyush has to often take his clients for dinner so freeze the deals. But now he can’t . how hotels can help him?

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Storyboard Casual visit to Restaurant in normal days

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Impact of covid -19 dine out

Not following any social distancing and safety measures. Person contact with no mask and gloves. Chances of carrying the infection through food menu card. Restaurant faculty serving the drink without following the safety measures. In these scenarios there will be high chance of spreading due to lack of social distancing, not following safety measures(Mask and gloves and sanitization) and hygiene.

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Solution

REPRESENTATIVE PICTURE OF YOUR SOLUTION

Contactless Restaurant experience solves the problem of fear of COVID - 19 spread in restaurants. This solution gives confidence to the customer where they can happily visit the restaurants by checking the list where all the safety measures and hygiene maintained and contactless experience. Pictures of Paper mockups - The basic idea of how we can develop a mobile application.

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User Experience

This video gives a quick demo on how restaurants can provide a contactless experience in post Covid world. https:/ /youtu.be/r6uW80UW9B4

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Design Process

UX Design Process

  • 1. Define the Problem

We can’t find a solution until you have a clear idea of what the problem is.

  • 2. Collect Information

Gathering data to get more in depth information about the problem.

  • 3. Brainstorm and Analyze Ideas

Study so we can start to understand how all the data and information we’ve collected may impact our design.

  • 4. Develop Solutions

By considering our research and ideas we create one or multiple small scale design solutions.

  • 5. Gather Feedback & Improve

Present your ideas to as many people as possible: friends, teachers, professionals, and any others you trust to give insightful comments. Reflect on all feedback and decide if or to what extent it should be

  • incorporated. With this Design Process we refine and clarify them.
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Impact

As we are trying to avoid person to person contact through the restaurant application, where we provide all the details and guidelines of how we

  • rder food through the application and parking

navigation, which makes customers feel safe, confident, and happy. Customers can spend quality time with family, friends, and business meetings without any concerns.

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Execution

We develop a mobile application where customers can check the list of restaurants and can select their choice

  • f the restaurant where they will be guiding with the

new changes and will be displaying the guidelines and safety measures restaurant following to maintain hygiene and customer health safety. In addition to that, we can also provide an online menu card to order the food and vehicle parking details and all ways of communication can be done through the mobile app which helps in maintaining the social distancing in restaurants.

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Thank you!