Digital Money Symposium 26 January 2016 A perfect storm Silicon - - PowerPoint PPT Presentation

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Digital Money Symposium 26 January 2016 A perfect storm Silicon - - PowerPoint PPT Presentation

Likhit Wagle Global Industry GM - Banking & Financial Markets, IBM Digital Money Symposium 26 January 2016 A perfect storm Silicon Valley is Coming Square gets into the lending business Lending Entrant offering credit products,


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Digital Money Symposium

26 January 2016

Likhit Wagle — Global Industry GM - Banking & Financial Markets, IBM

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A perfect storm

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“Silicon Valley is Coming”

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Lending

Entrant offering credit products, stand-alone or bundled with another product

Square gets into the lending business

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Deposit Gathering

Aggregation of value on platforms

  • utside traditional

banking products (e.g., savings, checking)

Starbucks aggregating deposits

Starbuck Mobile Payments Volume

Q412 to Q314, US Stores, $millions

Source: Starbucks financial statements

+71%

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Blockchain

A shared ledger technology allowing any participant in the business network to see THE system of record (ledger)

Blockchain – rapidly growing domains of application

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Partner

Partner with new entrants

Better Proposition

Leverage capabilities – build a better value proposition

Operational Barriers

Leverage existing capabilities

Lobby Regulators

Lobby regulators to level the playing field

New Standalone

Build a new standalone business

Industry response

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Enhanced industry response

  • Go beyond digital think Cognitive
  • Market Place Banking
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Use structured and unstructured data

Captured Detected Inferred

Descriptive Analytics Prescriptive Analytics Predictive Analytics

What happened? What exactly is the problem? How many, how often, where? What actions are needed? How can achieve the best outcome and address variability? Stochastic Optimization How can we achieve the best outcome? Optimization What if these trends continue? Forecasting What could happen? Simulation What will happen next if? Predictive Modelling Analytics Sophistication

Evolution to Cognitive

Cognitive

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Cognitive – potential to transform business end-to-end

TRANSFORMED ENGAGEMENT EMPOWERED ADVISORS OPTIMIZED OPERATIONS

Risk and Compliance Enabling assurance across all business processes MONITOR Wealth Advisor Assist Scaling sales and service expertise DECIDE Self-Service Engagement Delivering one-on-one experiences at scale ENGAGE Customer Service Support Accelerating expertise

  • n demand

EXPLORE Direct-to-consumer cognitive virtual agents that serve, guide, & advise on web or mobile Employee-facing applications that augment service across the customer life-cycle Employee-facing applications that enhance wealth management operations

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Marketplace Banking