DevOps Pay Raise Quantifying your value to move up the ladder Tom - - PowerPoint PPT Presentation

▶
devops pay raise
SMART_READER_LITE
LIVE PREVIEW

DevOps Pay Raise Quantifying your value to move up the ladder Tom - - PowerPoint PPT Presentation

Feb 05, 2024 294 likes •773 views

DevOps Pay Raise Quantifying your value to move up the ladder Tom Levey Tech Evangelist @tlevey DevOps ? Developers working together with Operations to get things done faster in an automated and repeatable way DevOps Success ? 2005

slide-1
SLIDE 1

DevOps Pay Raise

Quantifying your value to move up the ladder

slide-2
SLIDE 2

Tom Levey

Tech Evangelist

@tlevey

slide-3
SLIDE 3

DevOps?

slide-4
SLIDE 4

Developers working together with Operations to get things done faster in an automated and repeatable way

slide-5
SLIDE 5

DevOps Success?

slide-6
SLIDE 6

2005

Portal-services & handset testing

slide-7
SLIDE 7

m y

  • d

e s k

slide-8
SLIDE 8

space

flashinglights

slide-9
SLIDE 9

IREG

International Roaming Expert Group

slide-10
SLIDE 10

International roaming

voice calls video calls

signaling

network backbone portal services messaging france network spain network italy network germany network norway network

slide-11
SLIDE 11

Runbook

  • 1. Call L2 ops team
  • 2. Call infrastructure ops
  • 3. Call signaling partner
  • 4. Call radio ops
  • 5. Call backbone provider
  • 6. Call international L2 ops team
  • 7. Wait for reply...
  • 8. Repeat 1-7 until resolution
slide-12
SLIDE 12
slide-13
SLIDE 13

“Everything is fine from our end.”

OPS:

slide-14
SLIDE 14

Typical Day

  • 1. Open 30 new tickets
  • 2. Make 200 phone calls
  • 3. Attend executive P1 status update meeting
  • 4. Argue about what a P1 and P2 really is
  • 5. Reprioritize P2 tickets to P1
  • 6. Reprioritize P3 tickets to P2
  • 7. Close tickets as ‘Cannot reproduce’ or ‘Duplicate’
slide-15
SLIDE 15

What did I care about?

slide-16
SLIDE 16

P1’s SLA’s

What did I really care about?

slide-17
SLIDE 17

What did the Business care about?

€

slide-18
SLIDE 18

P1 = €

Even though the business could never prove it.

slide-19
SLIDE 19

How the Business really viewed me

slide-20
SLIDE 20

How L2 & L3 Support viewed me

slide-21
SLIDE 21

How Ops & Partners viewed me

slide-22
SLIDE 22

False Alarms

Site is down 404 Errors My search is slow

slide-23
SLIDE 23

2am Friday - #FFS

We have had an alert that the load on

  • ne of your staging

servers is critical.

slide-24
SLIDE 24

How much time do false alarms waste?

Role Hours Per Week Cost Per Week Cost Per Year Me 20 €400 €20,800 L2 10 €200 €10,400 L3 15 €300 €15,600 Hosting 6 €120 €6240 Network 6 €120 €6240 CMS 10 €200 €10,400 Total 55 €1,340 €69,680 Conservative estimates assuming €20/hour
slide-25
SLIDE 25

How much revenue did the business lose?

No idea

slide-26
SLIDE 26

Typical Day

  • 1. Open 30 new tickets
  • 2. Make 300 phone calls
  • 3. Attend executive P1 status update meeting
  • 4. Argue about what a P1 and P2 really is
  • 5. Reprioritize P2 tickets to P1
  • 6. Reprioritize P3 tickets to P2
  • 7. Close tickets as ‘Cannot reproduce’ or ‘Duplicate’
slide-27
SLIDE 27

Things I wish I’d had

  • 1. Automation
  • 2. Collaboration
  • 3. Better Tooling
  • 4. Business Metrics
slide-28
SLIDE 28

Things I wish I’d done

  • 1. Baseline where I started
  • 2. Measured my progress
  • 3. Calculated Business Impact
  • 4. Promote success not problems
  • 5. Proved my value
slide-29
SLIDE 29

Present Day

slide-30
SLIDE 30 Web server 1 Internet Firewall Load Balancer Web server 2 Database
slide-31
SLIDE 31

Key:

= bad = not bad

slide-32
SLIDE 32

A simple travel search...

slide-33
SLIDE 33 Assume $1 per server/hour and 1,000 Servers for the application. $1.72m/year $860k/year $4.3m/year

How much are you going to spend in the Cloud?

20% 10% 50%

slide-34
SLIDE 34

tools can be helpful

slide-35
SLIDE 35

right tools right hands right use

slide-36
SLIDE 36

Automatically map your application

slide-37
SLIDE 37

Executed code diagnostics

slide-38
SLIDE 38 * Screenshot from US e-Commerce AppDynamics Customer Application Revenue Application Errors Application Response Time $64,499 per min $11,987 per min 10.1 s 100 ms

Correlate business metrics with your metrics

slide-39
SLIDE 39

Time is Money.

Automation = ??

slide-40
SLIDE 40

Infrastructure automation

How much time and € do these tools save?

slide-41
SLIDE 41

Deployment automation

How much time and € do these tools save?

Fabric

slide-42
SLIDE 42

Monitoring tools

How much time and € do these tools save?

slide-43
SLIDE 43

Collaboration = ??

Productivity saves time Time is money.

slide-44
SLIDE 44

DevOps Tasks Annual Cost € Annual Benefit € Infrastructure Automation ? ? Deployment Automation ? ? Log Automation ? ? Monitoring ? ? Collaboration Pride ?

Total X Y

Your DevOps Value

€ Y - Y - X

slide-45
SLIDE 45

Tell the Business how much you save them.

DevOps

Automation & collaboration

Time Money = =

slide-46
SLIDE 46

Free trial: appdynamics.com/freetrial