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DEVELOPING PATIENT JOURNEYS THE ePAG COORDINATING GROUP of the ERN-ITHACA INITIAL SITUATION Unofficial gatherings back to back to other meetings How can we represent the other diagnostic groups How can we create a template that


  1. DEVELOPING PATIENT JOURNEYS

  2. THE ePAG COORDINATING GROUP of the ERN-ITHACA

  3. INITIAL SITUATION  Unofficial gatherings back to back to other meetings  How can we represent the other diagnostic groups  How can we create a template that suits every disorder  Summarise our experience and wishes in a template

  4. CONTRIBUTION TO PATIENT ENGAGEMENT Stage Tim Clinical Identify Ideal Outcome  Better understanding of elin Presentation / Patient Needs / Support Journ e Symptoms ey    Pre- diagno  Better knowledge sis   First  sympt om  More confidence    Diagno sis    First treat  Stronger voice ment …   Surger  y    Follow up care etc.   

  5. SUCCESS FACTORS  Using a common template with specific questions  Describe our experience and desires in a structured way  Doing the mapping exercise in your own home environment  Having a face2face meeting to present your patient journey  Having a facilitator collecting the information to one document is crucial

  6. LESSONS LEARNED  Need of a facilitator  Commitment to the exercise  Different diagnosis/similar needs  Healthcare varies between countries for some syndromes  Important to get other parents inputs  Similar needs/psychological support for parents  More united group

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