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Department of Community Services and the Disability Support Program Transformation Update October 2016 Community Sessions Presentation Contents 1. Disability Support Program (DSP) Transformation: An Overview 2. DSP Program and the Need for


  1. Department of Community Services and the Disability Support Program Transformation Update October 2016 Community Sessions

  2. Presentation Contents 1. Disability Support Program (DSP) Transformation: An Overview 2. DSP Program and the Need for Change 3. A Vision for the Disability Support Program 4. Current State and Proposed DSP Changes 5. Some Progress Highlights 6. Ongoing Communications and What’s Next 2

  3. DCS Transformation: An Overview

  4. Context Setting for Transformation • DCS serves some of the Province’s most vulnerable citizens, many of whom have broad and complex needs • The world we live in today is different than it was 15 to 20 years ago when some of our programs were introduced • We’ve heard from every corner of the province – from clients, families, grassroots community organizations, stakeholders and advocates and from staff – that our system and programs must change • In Fall 2014, DCS launched a multi-year Transformation Program – our goals are ambitious but clear: More sustainable programs with better outcomes for clients 4

  5. What do we mean by “DCS Transformation”? Program and policy Initiatives to renew our transformation will structure and operations focus on what services will focus on how we and interventions we deliver services and provide . interventions. DCS Transformation Why we do it An Outcomes Framework will focus and prioritize efforts on work that will achieve better outcomes for clients. 5

  6. DCS Transformation Roadmap Gate (Phase) 1 – strategic direction Completed June 2015 setting & planning Gate (Phase) 2 – detailed policy, program, delivery design. Began in July 2015; Scheduled to Implementation of some be complete in January 2017 administrative improvements Scheduled to begin in post Gate (Phase) 3 – implementation January 2017 6

  7. There are three Phase 2 deliverables directly related to the new Adult Service Array Design What programs Adult Service DSP plans to Array Design offer and how will participants 1 be assessed for them? How much What will we do funding do we in Gate 3 to need for the first implement the 1-3 years (and service array and where) and how continue will we transition transition to the new efforts? model? Gate 3 Funding Analysis Implementation Plan 2 3 7

  8. Desired DCS Client and System Outcomes Transforming DCS programs and services is critical in order to realize tangible improvements for all clients and for the entire system Outcomes for Nova Scotians (Client) Outcomes for the Department (System) • Clients have control over their own lives • Supports and services are affordable and sustainable • Clients are able to meet their basic needs • Supports and services are delivered efficiently • Clients are safe from abuse and violence • System of supports and services is a balanced • Clients are included in the community mix of prevention and intervention • Clients are attached to the labour market • Supports and services are accessible • DCS staff and delivery partners are empowered to make a positive difference in people’s lives 8

  9. DSP Program and the Need for Change

  10. DSP Current State Overview • Serves 5,300 children, youth and adults with intellectual, physical disabilities or long term mental illness • Delivered by 107 individual service providers, 4000+ support workers and 100+ DSP staff • 334 licensed homes exist across the province • Supports approx. 2000 individuals in vocational/day programs and employment supports • Waitlist of over 1100 clients. 380 of which are currently not receiving any supports while 760 are on the waitlist for alternate supports DSP’s Residential, Community and In Home Supports Programs Residential Facilities Community Home In Home Supports (1010 Clients Supported) (1246 Clients Supported) (3036 Clients Supported) • • • Regional Rehabilitation Centres Developmental Homes Independent Living Support • • • Adult Residential Centres Group Homes Alternative Family Support • • • Residential Care Facilities Small Options Flex In Home Support 10 10

  11. A Profile of the Clients We Serve Person Profile: Person can develop skills and increase adaptive behaviours Person Profile : Person can live an active life as a participating and community access with intense member of the community levels of support and structure. Benefit from a multi-disciplinary approach for with intermittent support for responding to frequent unpredictable some daily activities. behaviour/safety issues. Level 3 Support: Level 1 Support: Level 2 Support: Level 4 Support: Level 5 Support: Minimal Moderate Enriched Intensive High Person Profile: Person can maintain/enhance their skills, broaden social and community networks and optimize stability of multiple/chronic health issues with high need for assistance, support and structure. 11 11

  12. A Reminder of Why DSP is Transforming • DSP costs have been on a steady incline since 2005 • Program gaps and lack of capacity • Current system does not provide flexibility for the changing needs of clients and demographics • Increasing complexity in client needs. Individual cases with complex needs can cost upwards of $250K-$1M per annum • Facility infrastructure is aging and costly to maintain 12 12

  13. A Vision for the Disability Support Program

  14. A Vision for the Future of DSP We believe that people with disabilities have the right to live, love, work, play, and pursue their life aspirations in their community. Community is where a person feels safe, valued for their contribution and able to pursue the life they choose. 14 14

  15. The DSP Vision Aligns with the Roadmap • The design of the adult Living in the Community service array aligns with the • DCS will discontinue the use of larger facilities and transition individuals to smaller community goals of “Choice, Equality and settings Good Lives in Inclusive Communities - A Roadmap Individualized Funding for Transforming the Nova • DCS will expand direct funding options so Scotia Services to Persons individuals have greater control over the supports they receive with Disabilities Program” Employment / Day Programs • The Roadmap goals relative • DCS will further develop a menu of employment and day programming options that support an to the the adult service array employment focused framework design include: Person Directed Planning • DCS will provide supports and services in an efficient way that also enables choice, flexibility and person-directed planning 15 15

  16. How the DSP Vision & Recommendations were Developed Roadmap Principles Vision for Community Living Client and Design System Principles Outcomes ALL LL DE DESIGN CON ONTENT IS IS DRA DRAFT AND SUB SUBJECT TO APP PPROVAL 16 16

  17. An Overview of the Guiding Principles Consultation results are a key input into the design of the future array of services Families and Advisory Participants Group and St Stakehold lders Discussions Sub- through First Groups Voice Individual NSRAA, Service Se consults CCANS, with all DIRECTIONS Provid iders ARC/RRC and RCF providers Reps Internal/ In l/ Staff Education sessions in and DHW/ Government each region NSHA ALL LL DE DESIGN CON ONTENT IS IS DRA DRAFT AND SUB SUBJECT TO APP PPROVAL 17 17

  18. Choice/ DSP First Voice Discussions Person Directed Program Community Design Living Guidin ding Princ nciple ples Cate tegorie ries for Futu ture re State te Design 18 18

  19. Design Principles Choice/ Person Directed Program Community Design Living Gui uiding Prin rincip iples Categorie ies for or Fut Future State Des esig ign ALL LL DE DESIGN CON ONTENT IS IS DRA DRAFT AND SUB SUBJECT TO APP PPROVAL 19 19

  20. Choice/ Program Design Person Directed Program Community Guiding Principles Design Living Guidin ding Princ nciple ples Cate tegorie ries for Futu ture re State te Design We will work with our We will invest in partners to have health DSP programs will have community based services accessed by non- measurable standards to programming for young disabled Nova Scotians ensure quality services. entrants to DSP adult available to Nova Scotians programs. with disabilities. We will invest in The system will enable an Support allocations will be programming to support integrated life in the based on level of support families who have loved community, not a life built needs. ones living at home. fully around paid services. ALL LL DE DESIGN CON ONTENT IS IS DRA DRAFT AND SUB SUBJECT TO APP PPROVAL 20 20

  21. Choice/ Choice/Person Directed Person Directed Program Community Guiding Principles Design Living Guidin ding Princ nciple ples Cate tegorie ries for Futu ture re State te Design Planning will focus on (in-order) the supports that can be provided by: One’s self One’s family Participants will have choice regarding One’s community where they live and who they receive Technology supports from. Paid government supports The choice will be within the limits of a personal supports allocation that is individualized to participant’s support needs and desired programming. ALL LL DE DESIGN CON ONTENT IS IS DRA DRAFT AND SUB SUBJECT TO APP PPROVAL 21 21

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