De Deci cision-Makingin in the Age of of the Al Algor orithm - - PowerPoint PPT Presentation

de deci cision makingin in the age of of the
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De Deci cision-Makingin in the Age of of the Al Algor orithm - - PowerPoint PPT Presentation

De Deci cision-Makingin in the Age of of the Al Algor orithm HOW FRONTLINE PRACTITIONERS INTERACT WITH PREDICTIVE ANALYTICS Conditions of uncertainty (satisficing) + Budget cuts + Background Increasing demand + = New tools to support


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De Deci cision-Makingin in the Age of

  • f the

Al Algor

  • rithm

HOW FRONTLINE PRACTITIONERS INTERACT WITH PREDICTIVE ANALYTICS

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Background

Conditions of uncertainty (satisficing) + Budget cuts + Increasing demand + = New tools to support practitioner decision-making

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What is predictive analytics?

“Predictive analytics refers to the application of machine learning algorithms to mine data, create models, and analyse existing data to discover patterns and make predictions”

Cuccaro-Alamin, S. et al. (2017) Risk assessment and decision making in child protective services: Predictive risk modeling in context. Children and Youth Services Review. 7 (9), 291– 298.

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Example 1: Predictive Analytics in Healthcare

Patient Admission Prediction Tool (Australia)

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Example 2: Predictive Risk Modelling in Children’s Services

Allegheny Family Screening Tool

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Research Question

“How are practitioners in the field of children’s services using algorithmic tools to support their decision- making?”

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Tools should be “employed in combination with careful clinical practice”

(CUCCARO-ALAMIN ET AL., 2017, P296)

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Expert artificing Biased artificing Algorithm aversion Automation bias

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Findings

  • 1. More than 1/3

practitioners were ignoring the tool

  • 2. Deference to the tool

(automation bias) very uncommon

  • 3. Bias persists
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Revised Research Question “What needs to happen to support more frontline practitioners to artifice?”

(Noting small study!)

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Three key principles

  • 1. Context
  • 2. Understanding
  • 3. Agency
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  • 1. Context

Introducing the tool with awareness and sensitivity to the broader context in which practitioners are operating increases the chances that the tool will be embraced by practitioners

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  • 2. Understanding

Building understanding of the tool means practitioners are more likely to incorporate its advice into their decision-making

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  • 3. Agency

Introducing the tool in a way that respects and preserves practitioners’ agency encourages artificing

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How to use the guide

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“In the age of the algo algorithm, human ans have e never r bee been mo more e important”

HANNAH FRY, HELLO WORLD