Customer Case Study Event-Based Systems Integration at QUT E B d - - PDF document

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Customer Case Study Event-Based Systems Integration at QUT E B d - - PDF document

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4/13/2011 Customer Case Study Event-Based Systems Integration at QUT E B d S I i QUT Enhancing Student Service & Delivering Change Capacity Dr Wayne Oswin Ian McDonald Solutions Manager - Education Administrative Systems

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Customer Case Study

E B d S I i QUT Event-Based Systems Integration at QUT

wayne_oswin@technologyonecorp.com

Dr Wayne Oswin

Solutions Manager - Education www.TechnologyOneCorp.com

Commercial in confidence April 2011

Enhancing Student Service & Delivering Change Capacity

i.mcdonald@qut.edu.au

Ian McDonald

Administrative Systems Co-ordinator, QUT

SAMS Implementation Program

  • SAMS - Student and Academic Management System
  • TechnologyOne Student Management
  • In production Oct/Nov 2010

In production Oct/Nov 2010

  • Replace existing Student Information System
  • Integration and connections to other systems
  • Rethinking technical architecture
  • Key business objectives
  • Improve service to students

Case Study: Event-based Integration at QUT

  • More efficient student data processing
  • Draw students into self-management online
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  • Tighten student facing University-wide web experience
  • Improve web interactions
  • Seamless

Deliverables

Seamless

  • Leverage Single Sign-On
  • Authentication (ESOE and SPEP)
  • Reduce latency in integration
  • ‘Real-time’
  • Web services, SOAP, XML messages

Case Study: Event-based Integration at QUT

Technical Architecture

Case Study: Event-based Integration at QUT

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Technical Architecture

Case Study: Event-based Integration at QUT

  • Needs a mindset change both in business and technical areas

from:

  • Batch

Integration Approach

Batch

– export groups list of de-normalised data – delayed and often overnight

  • Event

– single, discrete self-contained data packets – distributed ‘as they happen’ – Real-time

Case Study: Event-based Integration at QUT

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  • Student Study Plan:
  • SSP_SI_01 Student applies for course
  • SSP_SI_02 Course application rejected

Important QUT Scenarios

  • SSP_SI_03 Student offered a place
  • SSP_SI_04 Student accepts course offer
  • SSP_SI_05 Student admitted on course
  • SSP_SI_07 Student enrolls on unit
  • SSP_SI_08 Student withdraws from course
  • SSP_SI_09 Student withdraws/cancels unit
  • SSP SI 11 Student goes under examination

Case Study: Event-based Integration at QUT

  • SSP_SI_11 Student goes under examination
  • SSP_SI_12 Student completes course
  • SSP_SI_13 Student completes unit
  • Student Study Plan:
  • SSP_SI_16 Student graduates
  • SSP_SI_16 Student graduates

Important QUT Scenarios

  • SSP_SI_17 Student core course details change
  • SSP_SI_18 Student core unit details change
  • SSP_SI_19 Student goes on leave with notice
  • SSP_SI_20 Student goes on leave w/o notice
  • SSP_SI_21 Student identified as potential graduate
  • SSP_SI_25 Unit removed from plan

C i l

Case Study: Event-based Integration at QUT

  • Curriculum:
  • 10 Course, 8 Study Area, 11 Unit
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  • Student Account
  • STA_SC_01 Sanction applied
  • STA_SC_02 Sanction lifted

Important QUT Scenarios

  • STA_SC_03 Sanction changed
  • Student Registration
  • STA_SR_01 Student registration*

Case Study: Event-based Integration at QUT

Student Registration - Batch

Case Study: Event-based Integration at QUT

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Student Registration - Batch

Case Study: Event-based Integration at QUT

Student Registration Batch

Case Study: Event-based Integration at QUT

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Student Registration - Batch

Case Study: Event-based Integration at QUT

Student Registration - Batch

Case Study: Event-based Integration at QUT

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Student Registration – Event Driven

  • STA_SR_01 Student Registration

Case Study: Event-based Integration at QUT

Student Registration – Event Driven

Case Study: Event-based Integration at QUT

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Student Registration – Event Driven

Case Study: Event-based Integration at QUT

Student Registration – Event Driven

Case Study: Event-based Integration at QUT

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Student Registration – Event Driven

Case Study: Event-based Integration at QUT

Student Registration – Event Driven

XML ‘Event’

Case Study: Event-based Integration at QUT

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Student Registration – Event Driven

Case Study: Event-based Integration at QUT

Student Registration – Event Driven

Case Study: Event-based Integration at QUT

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Student Registration – Event Driven

Case Study: Event-based Integration at QUT

T1 Application Events

Case Study: Event-based Integration at QUT

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  • Batch
  • One error may hold up entire batch
  • Many hands ‘end-to-end’

Comparison

  • First and last at same time
  • Event
  • Error savvy
  • Single end-to-end process
  • Concurrent and recoverable
  • First complete before last started

Case Study: Event-based Integration at QUT

Connecting Mobile – Here Now

Case Study: Event-based Integration at QUT

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  • Improved Student Experience
  • Enterprise Architecture Approach
  • Flexible architecture driven by business needs

Key Connections & Convergence

y

  • Strategy and governance of data flow
  • Integration as a Service
  • Cloud Computing
  • Loose connections between systems
  • Mix and Match future components
  • Challenge – Single Sign-On in the Cloud

Case Study: Event-based Integration at QUT

Connecting Mobile – Here Now

Case Study: Event-based Integration at QUT

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Customer Case Study

E B d S I i QUT Event-Based Systems Integration at QUT

wayne_oswin@technologyonecorp.com

Dr Wayne Oswin

Solutions Manager - Education www.TechnologyOneCorp.com

Commercial in confidence April 2011

Enhancing Student Service & Delivering Change Capacity

i.mcdonald@qut.edu.au

Ian McDonald

Administrative Systems Co-ordinator, QUT

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