CUSTOMER CARE Implementation and on-boarding Our 360 support - - PowerPoint PPT Presentation
CUSTOMER CARE Implementation and on-boarding Our 360 support overview Priority email support Training Happy customers is our core business 360 Our custom tomer er care servi vice ces s are free e for Free all partner
Implementation and on-boarding Our 360° support overview Priority email support Training
Our custom tomer er care servi vice ces s are free e for all partner ers s and enterprise rprise custom tomer Webinars that demo functionality Webinars for people with a trial license From On-boarding to mastering courses Priority e-mail support Hands-on online consultancy sessions
Email support is built in to ClickLearn. Support and consultancy is also available on suppor
t@clicklea earn.dk .dk
Priority e-mail support
We will get you on board d in a single le two-hour
e session sion We will Install and configure ClickLearn on your PC’s We will train your staff on ClickLearn fundamentals One-hou
r Follo low-up trainin ing after r initial ial setup We will ensure your template customizations are done correctly We will follow-up with any questions regarding deployment You will be enrol
led into
tomer r experience rience program at no cost st You gain access to priority support from within ClickLearn You get full and free access to training and feature webinars No comp mple lexi xity ty. . No inf nfrastr struct ctur ure. . No consul nsulta tancy cy costs. sts.
Every ClickLearn author is also entitled to free priority e-mail support and
Building competency
ClickLearn Fundamentals Templating basics Producing & publishing content Recording best-practices
Onboarding
From zero to e-learning in an hour ClickLearn Trial Training For other stakeholders and clients Installing and deploying ClickLearn Multi-language best practices Public-facing portals Publishing e-learning portals SharePoint publishing Intranets & file-based servers Using InsideHelp™ for NAV Using InsideHelp™ for CRM Publishing with ClickLearn InsideHelp™ Globalization Publishing role-based portals ClickLearn Inside IFS Applications Built-in Learning analytics Using Google Analytics Using SharePoint for analytics ClickLearn Cloud analytics
Every ClickLearn author is also entitled to free priority e-mail support and
Replay & developers role Process testing with ClickLearn Writers role
Master classes
Mastering the ClickLearn Editor roles ClickLearn InsideHelp™ for NAV Developers Creating C/AL Test Page code Creating C# Performance code Quality assurance and testing Creating custom analytics scripts Mastering the ClickLearn Templating system Maintaining a corporate dictionary ClickLearn scripted process tests Video role Creating new template languages Assist role Learning Analytics Creating a custom Assist mascot Creating custom output templates
Take advantage of our try y befor
e you buy
Michael Randrup
Phone: +45 26 30 00 18 Email: mra@clicklearn.dk
www.clicklearn.dk/try