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CSE 440: Introduction to HCI User Interface Design, Prototyping, and Evaluation Lecture 02: James Fogarty Design Diamond Kailey Chan Dhruv Jain Nigini Oliveira Tuesday / Thursday Chris Seeds 12:00 to 1:20 Jihoon Suh Quantity versus

  1. CSE 440: Introduction to HCI User Interface Design, Prototyping, and Evaluation Lecture 02: James Fogarty Design Diamond Kailey Chan Dhruv Jain Nigini Oliveira Tuesday / Thursday Chris Seeds 12:00 to 1:20 Jihoon Suh

  2. Quantity versus Quality One class told they will be graded on quality, another on quantity Bayles and Orland, 2001

  3. Quantity versus Quality The quantity class produces better pots. Why? Bayles and Orland, 2001

  4. Quantity versus Quality The quantity class produces better pots. Why? “While the quantity group was busily churning out piles of work—and learning from their mistakes—the quality group had sat theorizing about perfection, and in the end had little more to show for their efforts than grandiose theories and a pile of dead clay” Bayles and Orland, 2001

  5. Today Administrative Assignment 0 Assignment 1c: Project Bid Section Balance and Movement Denny 303 on Tuesday 10/10 The Design Diamond Examining a Design Process Sketching and Prototypes

  6. Assignment 0: Flash Card Name formal, preferred, pronouns Majors/Minors career goals Year 1,2,3,4,5,6,… Hometown Interesting Fact or “What I did on my …” Submit PDF via Canvas

  7. Project Status and Assignments Proposals to be “Funded” and Posted for Bidding Bidding Tomorrow, Team Formation Thursday Please Watch Your Email During This Process Looking Forward Ideation on Friday in Section 2b: Design Research Plan due Tuesday 1/17 2c: Design Research Check-In due Friday 1/20 2d: Design Research Review due Tuesday 1/24 Other Assignments Assignment 0 Due Thursday Reading 1 Posted, Due Thursday

  8. Section Balance and Movement 9:30 Section: 12 people 10:30 Section: 15 people 11:30 Section: 14 people 12:30 Section: 13 people Project bidding will include “bid with section” and “bid in another section”, to allow moving A “switch section” bid dominates your other bids Most of you will bid “No Desire to Switch”

  9. Denny 303 on Tuesday 10/10

  10. Today Administrative Assignment 0 Assignment 1c: Project Bid Section Balance and Movement Denny 303 on Tuesday 10/10 The Design Diamond Examining a Design Process Sketching and Prototypes

  11. Objectives Be able to: Describe an iterative design process Describe the design diamond model of design, its implications, and how it can break down Describe properties of a sketch versus a prototype Differentiate examples of sketches from prototypes

  12. Sketching User Experiences

  13. Sketching

  14. Sketching

  15. Sketching

  16. Sketching

  17. Sketching A process that enables you to think through ideas and convey design ideas to others very early in the design phase

  18. Quintessential Activity of Design

  19. Design as Choice

  20. IDEO’s Deep Dive (ABC News, 1999) http://courses.cs.washington.edu/courses/cse440/videos/design/IDEO-DeepDive.mp4

  21. ABC News and IDEO’s Deep Dive Things to see in this video: brainstorming design research Why build a shopping cart with no bottom? sketching critique A highly iterative design process with a variety of intermediate artifacts

  22. IDEO’s Deep Dive (ABC News, 1999) http://courses.cs.washington.edu/courses/cse440/videos/design/IDEO-DeepDive.mp4

  23. IDEO’s Deep Dive (ABC News, 1999)

  24. IDEO’s Deep Dive (ABC News, 1999)

  25. IDEO’s Deep Dive (ABC News, 1999)

  26. IDEO’s Deep Dive (ABC News, 1999)

  27. IDEO’s Deep Dive (ABC News, 1999)

  28. IDEO’s Deep Dive (ABC News, 1999)

  29. IDEO’s Deep Dive (ABC News, 1999)

  30. IDEO’s Deep Dive (ABC News, 1999)

  31. IDEO’s Deep Dive (ABC News, 1999)

  32. Perfect Shopping Cart?

  33. Perfect Shopping Cart? Several design flaws Kids will slide and fall out of that seat Where to put bags of dog food, cases of beer? Hook design with reusable bags Self-scanning challenges with theft Focus on the design process Designs always have limitations and tradeoffs

  34. Design as Choice

  35. Design as Choice In the diamond, what are two openings for creativity? Why is your design research so important?

  36. Sketching in Design (2007) “Design as Choice” “the creativity that you bring to enumerating meaningfully distinct options from which to choose”

  37. Sketching in Design (2007) “Design as Choice” “the creativity that you bring to defining the criteria, or heuristics, according to which you make your choices”

  38. Design as Choice In the diamond, what are two openings for creativity? Palette of choices Heuristics to choose Why is your design research so important? What you learn directly informs both of these, shaping everything you do this entire quarter

  39. Design as Choice Elaboration Reduction palette of choices heuristics to choose

  40. The Design Diamond danger! danger! start generate select danger! intentional! danger!

  41. Properties of Sketches Quick Distinct Gesture Timely Minimal Detail Inexpensive Appropriate Refinement Disposable Suggest and Explore Plentiful Ambiguous Clear Vocabulary

  42. Quick A sketch is quick to make, or at least gives that impression

  43. Timely A sketch can be provided when needed

  44. Inexpensive Cost must not inhibit the ability to explore a concept, especially early in design

  45. Disposable If you cannot afford to throw it away, then it is not a sketch Investment is in the process, not the physical sketch But they are not "worthless"

  46. Plentiful Sketches do not exist in isolation Meaning and relevance is in the context of a collection or series

  47. Clear Vocabulary The way it is rendered makes it distinctive that it is a sketch (e.g., style, form, signals) Could be how a line extends through endpoints Physical sketches have their own vocabulary

  48. Distinct Gesture Fluidity of sketches gives them a sense of openness and freedom Opposite of engineering drawing, which is tight and precise vs.

  49. Minimal Detail Include only what is required to render the intended purpose or concept

  50. Minimal Detail 52

  51. Appropriate Degree of Refinement Make the sketch as refined as the idea If you have a solid idea, make the sketch look more defined If you have a hazy idea, make the sketch look rougher and less defined

  52. Suggest and Explore Rather than Confirm Sketch should act as a catalyst to the desired and appropriate behaviors, conversations, and interactions

  53. Ambiguity Intentionally ambiguous Value comes from being able to be interpreted in different ways, even by the person who created them Sketches have holes

  54. Sketching as Conversation Create Mind Sketch knowledge, representation new knowledge Interpret Requires ambiguity

  55. Sketch vs. Prototype Sketch Prototype Invite Attend Suggest Describe Explore Refine Question Answer Propose Test Provoke Resolve Tentative, non committal Specific Depiction The primary differences are in the intent

  56. ABC News and IDEO’s Deep Dive

  57. Sketching is Not Defined by Ink Although sketching can often be done in ink, these properties can be found in other forms Those other forms are therefore sketches

  58. Sketching the Mouse Making the Macintosh: http://www-sul.stanford.edu/mac/index.html

  59. Sketching the Mouse Making the Macintosh: http://www-sul.stanford.edu/mac/index.html

  60. Physical Sketching

  61. Physical Sketching Mueller, WirePrint, UIST 2014

  62. Physical Sketching Mueller, WirePrint, UIST 2014

  63. WirePrint (2014) Mueller, WirePrint, UIST 2014

  64. WirePrint (2014) Mueller, WirePrint, UIST 2014

  65. Physical Sketching Mueller, Fabrickation, CHI 2014

  66. faBrickation (2014) Mueller, Fabrickation, CHI 2014

  67. faBrickation (2014) Mueller, Fabrickation, CHI 2014

  68. Physical Sketching Mueller, Constructable, CHI 2012

  69. Constructable (2012) Mueller, Constructable, CHI 2012

  70. Constructable (2012) Mueller, Constructable, CHI 2012

  71. The Design Diamond danger! danger! start generate select danger! intentional! danger!

  72. Idea Oscillation danger! danger! start generate select danger! intentional! danger!

  73. Critiquing Sketches is Important Ideas are both good and bad Both are useful in design By making clear what is a bad design, we can avoid actually implementing it Bad ideas help you justify your good ideas Feedback can turn a good idea into a great idea Sketching generates too many ideas to implement

  74. Idea Oscillation

  75. Iteration Toward a Design

  76. Exploration of Alternatives

  77. Exploration of Alternatives … a designer that pitched 3 ideas would probably be fired. I'd say 5 is an entry point for an early formal review (distilled from 100's). … if you are pushing one you will be found out, and also fired. … it is about open mindedness, humility, discovery, and learning. If you aren't authentically dedicated to that approach you are just doing it wrong! Alistair Hamilton VP Design Symbol Technologies

  78. The Converging Path

  79. Is this a sketch? Why or why not?

  80. Is this a sketch? Why or why not?

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