Critical Thinking Moving away from task-based training to enable - - PowerPoint PPT Presentation

Critical Thinking

Moving away from task-based training to enable critical thinking.

Why Are We Here?

• What’s in this for you
• A new perspective to a subject you already know
• Interactive…not a lecture
• This is for you
• Take-aways you can actually use
• Use everyday examples during the discussions

Short intro…

• Over 20 years in the oil and gas industry
• Started as a process operator in refining
• Experience as a contractor, shift manager, and project management
• HSE Compliance Training Coordinator for plant of 1800 employees
• Director of Operations and Compliance Training for US Fortune 75 oil

and gas company

• Global organizational and leadership/management consultant
• Adjunct professor in Process Technology degree programs
• Degree in Psychology, w/focus on Industrial/Organizational Psychology

Oilfield Accident

• oilfield.wmv
• What went wrong?
• How could it have happen?
• Were the workers trained?

What is Critical Thinking

• Definition
• “Critical thinking is the intellectually disciplined process of actively and

skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action. ”

• Source – The Foundation for Critical Thinking www.criticalthinking.org 2015
• What’s the difference in “knowing how to work the process”

versus “knowing how the process works”?

• Which employee would you rather have? Why?

Why Critical Thinking

• Is there a difference between task-based and performance-based

training? If so, what is it?

• Is it important to know and understand the difference?

Training Approaches

• Task-Based or Performance-Based?
• What’s the difference?
• Instructor-Centered or Learner-Centered?
• Is one more important than the other?
• “…how to work the process” versus “…how the process works”?
• What’s the difference?

Practical Example – Task-based

• PASS Fire Extinguisher Operating Steps:
• Step 1: PULL the pin
• Step 2: AIM the nozzle at the base of the fire
• Step 3: SQUEEZE the handle
• Step 4: SWEEP from side to side

Practical Example – Critical Thinking

• PASS Fire Extinguisher Operation Steps:
• Squeeze the handle
• Sweep from side to side
• Aim the nozzle at the base of the fire
• Pull the pin
• Arrange in correct order and explain why

Critical Thinking Exercise

• Distillation Tower Start-up Procedure Steps:
• Start Bottoms flow
• Start reboiler heat medium flow
• Start feed pump and establish flow
• Build reflux drum level
• Line-up tower overhead vent gas pressure control
• Start reflux to tower
• Start cooling water flow to overhead condenser
• Start overhead product flow
• Build tower bottoms level

Critical Thinking Exercise Answers

• Distillation Tower Start-up Procedure Steps:
• Step 1: Line-up tower overhead vent gas pressure control
• Step 2: Start cooling water flow to overhead condenser
• Step 3: Start feed pump and establish feed flow
• Step 4: Build tower bottoms level
• Step 5: Start reboiler heat medium flow
• Step 6: Build reflux drum level
• Step 7: Start reflux flow to tower
• Step 8: Start bottoms flow
• Step 9: Start overhead product flow

What is your current state

• How do you train now?
• Is it task-based or performance-based?
• If you could, would you change anything? What would it be?

Piper Alpha

• J - piper alpha long.wmv
• Make a list of what went wrong
• Don’t leave anything out you notice
• Be prepared to discuss what you saw

Process Safety Management

• In the early 1990’s, the Occupational Safety and Health

Administration (OSHA) developed PSM requirements in response to several catastrophic industry accidents

Process Safety Management (PSM)

• PSM is comprised of 14 Elements:
• 1. Employee Participation
• 2. Process Safety Information
• 3. Process Hazard Analysis
• 4. Operating Procedures
• 5. Training
• 6. Contractors
• 7. Pre-Startup Safety Review
• 8. Mechanical Integrity
• 9. Hot Work Permit

10.Management of Change 11.Incident Investigation 12.Emergency Planning and Response 13.Compliance Audits 14.Trade Secrets

Critical Thinking application

• How does what you noticed in the video compare to the PSM

Elements?

• Is it better to lecture on the PSM Elements or show how and why

they came to be?

• Does it make more sense to have a practical application?

Critical Thinking…

• Knowing “How the process works” versus knowing “How to work

the process”

• Moving beyond “What, when, where, and how” and understanding

the “Why”

• Pro-active, not just dependent on re-active

Practical Application

• Think about a learning effort that could be improved with critical

thinking methodology applied to it

• Take some time to think about the steps:
• Rationale
• Objectives
• Methods
• Evaluation
• How would you apply critical thinking?

Summary

• What is Critical Thinking
• Why is it important
• Difference between “How the process works” versus “How to work

the process”

• Moving beyond the ‘What, How, and When” to the “WHY”

In closing…

• What?
• What did we discuss?
• So What?
• Does it matter?
• If so, why?
• Now What?
• What did you takeaway today?
• What is your next step/s?

Thank you

Ken Jackson 620-262-5089 www.kenjacksonandassociates.com ken@kenjacksonandassociates.com