CREATING HEALTH ENGAGEMENT TMHRA CONFERENCE 2017 START AT THE TOP - - PowerPoint PPT Presentation

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CREATING HEALTH ENGAGEMENT TMHRA CONFERENCE 2017 START AT THE TOP - - PowerPoint PPT Presentation

CREATING HEALTH ENGAGEMENT TMHRA CONFERENCE 2017 START AT THE TOP LEADERSHIP NEEDS TO BE PRESENT AND ENGAGED SCHEDULE LEADERSHIP MEETINGS ON A QUARTERLY BASIS IN ORGANIZATIONS WHERE LEADERS MODEL THE DESIRED BEHAVIOR, EMPLOYEES


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SLIDE 1

CREATING HEALTH ENGAGEMENT

TMHRA CONFERENCE 2017

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SLIDE 2

START AT THE TOP

  • LEADERSHIP NEEDS TO BE PRESENT AND ENGAGED
  • SCHEDULE LEADERSHIP MEETINGS ON A QUARTERLY

BASIS

  • IN ORGANIZATIONS WHERE LEADERS MODEL THE

DESIRED BEHAVIOR, EMPLOYEES ARE MORE ENGAGED, MORE FOCUSED AND MORE LIKELY TO STAY AT THE ORGANIZATION.

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SLIDE 3

BE TRANSPARENT

  • LEADERSHIP TRANSPARENCY HAS A DIRECT

CORRELATION WITH EMPLOYEE HAPPINESS AND PRODUCTIVITY

  • PROVIDE INFORMATION ON HOW YOU ARE

OPERATING:

  • Tax revenue
  • Claims experience
  • Strategy and goals of the organization

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SLIDE 4

START ON THE FIRST DAY

  • ONBOARDING IS

IMPORTANT

  • ENCOURAGE QUESTIONS
  • LEADERSHIP SHOULD MAKE

THEMSELVES AVAILABLE

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SLIDE 5

MENTORS AND SUBJECT MATTER EXPERTS

  • ALL NEW HIRES SHOULD HAVE A MENTOR
  • PEER SUBJECT MATTER EXPERTS ARE IMPORTANT
  • HAVE A CONTACT LIST FOR SUBJECT MATTER

EXPERTS – AND LET THEM KNOW HOW TO FIND IT!

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SLIDE 6

PROVIDE REGULAR TRAINING AND COACHING

  • A HUGE TRAINING BUDGET IS NOT

NEEDED TO CREATE A MEANINGFUL DEVELOPMENT PROGRAM.

  • ​HAVE VENDORS SPONSOR LUNCH

AND LEARNS, HOST BROWN BAG LUNCH SESSIONS OR WEBINARS

  • Keep a list of employee questions and

educated on repeated topics

  • DON’T STOP EDUCATING!

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SLIDE 7

PROVIDE THE RIGHT BENEFITS

  • UNDERSTAND WHAT BENEFITS ARE VALUED BY

YOUR EMPLOYEES

  • WHEN EMPLOYEES FEEL CONFIDENT THAT THEY CAN

TAKE CARE OF THEIR NEEDS, IT FREES UP TIME AND ENERGY FOR THEM TO FOCUS ON THEIR WORK

  • BENEFITS CAN BE A MAJOR REASON FOR

EMPLOYEES TO STAY AT AN ORGANIZATION

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SLIDE 8

LISTEN TO YOUR EMPLOYEES

ASK THEM OFTEN!

  • ORGANIZED FOCUS GROUPS
  • EMPLOYEE COMMITTEES
  • EMPLOYEE SURVEYS
  • EMPLOYEE SUGGESTION BOX
  • ONLINE MESSAGE BOARDS

LISTENING BUILDS TRUST

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SLIDE 9

OFFER UNIQUE BENEFITS

  • YOUR DIVERSE POPULATION REQUIRES A DIVERSE

BENEFITS PACKAGE

  • WITH A WORKFORCE THAT SPANS FIVE

GENERATIONS, THERE IS NO ONE-SIZE-FITS-ALL SOLUTION.

  • YOU HEARD WHAT’S IMPORTANT, BUT WHAT’S

FEASIBLE?

  • Accident coverage, cancer insurance, financial coaching, pet

insurance?

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SLIDE 10

CELEBRATE

  • REWARDS AND RECOGNITION CAN INCREASE ENGAGEMENT
  • PEOPLE RESPOND TO BEING APPRECIATED
  • GIVE PEOPLE A CLEAR IDEA OF HOW THEY FIT INTO THE

MISSION OF THE COMPANY AND WHAT KINDS OF BEHAVIOR WILL BE REWARDED.

  • DON’T BE AFRAID TO ADD SOME FANFARE!

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SLIDE 11

SUPPLY THE RIGHT TOOLS

  • PRINTED MATERIALS
  • MOBILE TOOLS
  • BENEFIT VIDEOS
  • ONLINE SOLUTIONS
  • TEXT MESSAGING

MEET YOUR EMPLOYEES WHERE THEY ARE AND COMMUNICATE IN A VARIETY OF WAYS

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SLIDE 12

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SLIDE 13

TIME | MAY 2015 http://time.com/3858309/attention-spans-goldfish/

GOLDFISH= 9 SECONDS HUMANS ONLINE= 8 SECONDS

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SLIDE 14

MILLENIAL DISRUPTION

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SLIDE 15

MULTIGENERATIONAL WORKFORCE

Who They Are Mantra What They Want How to Reach Them Baby Boomer

  • 29% of US workforce
  • Invented 60-hour workweek
  • Set goals, work hard, team player

Work till you drop

  • To be asked questions to get

to an answer

  • High-quality products, services
  • Open & direct communication,

with details on demand

  • Face-to-face
  • Written (email, PPT,

handbook)

  • Phone

Gen X

  • 34% of US workforce
  • Independent, self-reliant,

entrepreneurial

  • Concerned about work-life balance

& family time If it ain’t broke, don’t fix it

  • Up-front, transparent
  • Short, informal, regular sound

bites

  • Email
  • Video
  • Online resources
  • Text messages

Millennials

  • 35% of US workforce
  • Technology savvy
  • Strong feeling of connection online
  • Strong interest in teamwork
  • Multitasking pros

Make a difference in the world

  • What’s in it for me
  • Choice and control
  • Personalization & relevance
  • Authenticity
  • No jargon
  • Social media
  • Video
  • Online resources
  • Interactive tools
  • Text messages

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SLIDE 16

PRINTED MATERIALS

  • POSTERS
  • POSTCARDS AND LETTERS
  • NEWSLETTERS
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SLIDE 17

MOBILE SOLUTIONS

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SLIDE 18

BENEFIT VIDEOS

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SLIDE 19

ONLINE SOLUTIONS

USE YOUR EMPLOYEE INTRANET:

  • POST PLAN DOCUMENTS
  • LINKS TO CARRIER INFORMATION AND CONTACT

LISTING

  • WELLNESS INITIATIVES AND UPDATES
  • EMPLOYEE SUCCESS STORIES

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SLIDE 20

TEXT MESSAGING

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SEND EMPLOYEE SURVEYS REMIND EMPLOYEES ABOUT IMPORTANT EVENTS AND DEADLINES SEND INSTANT COMMUNICATION ABOUT PLAN UPDATES OR OTHER INFORMATION

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SLIDE 21

KEEP AT IT!

  • EMPLOYEE ENGAGEMENT DOESN’T‘ HAPPEN

OVERNIGHT

  • MONITOR WHAT YOUR DOING – FIND WAYS TO

MEASURE AND IMPROVE

  • IF IT’S NOT WORKING – ADAPT IT OR MOVE ON
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SLIDE 22

THAT WE’VE TALKED A LOT! GOT ANY QUESTIONS?

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