Creating Agreement Creating Agreement ip ersh Collaborative - PowerPoint PPT Presentation

Creating Agreement Creating Agreement ip ersh Collaborative Problem Solving in Early Intervention and Special Education I i d S i l Ed i Partn EA P E/ ID ADRE CA

ip J i tl D Jointly Developed By: l d B ersh Partn T he Co nso rtium F o r T he I DE A Pa rtne rship EA P A Appro pria te Dispute i t Di t Pro je c t (a t NASDSE ) Re so lutio n I n Spe c ia l E duc a tio n (CADRE ) E/ ID ADRE With funding fro m the US De pa rtme nt o f E duc a tio n, CA Offi Offic e o f Spe c ia l E f S i l E duc a tio n Pro g ra ms (OSE d ti P (OSE P) P)

Development Team ip The following individuals & organizations participated The following individuals & organizations participated ersh in the development of this presentation � Ame r ic an Assoc iation of Sc hool Administr ator s Partn � Ca ro l Aue r � Ame r ic an Oc c upational T he r apy Assoc iation (AOT A) EA P � Ca ro l Gryde � Consor tium for Appr opr iate Dispute Re solution in E duc ation (CADRE ) � L � L o ni E o ni E llio tt llio tt E/ ID � Philip Mo se s � Ma rsha ll Pe te r � Jo hn Re ima n ADRE � Ric ha rd Ze lle r Ri h d Z ll � IDE A Par tne r ship � Jo a nne Ca shma n CA � T e rry Ja c kso n y � F ie sta E duc ativa � L o re na Mo ra le s

Development Team (cont.) ip The following individuals & organizations participated The following individuals & organizations participated ersh in the development of this presentation � National Counc il on Inde pe nde nt L iving � Ma ure e n Ho llo we ll Partn � National E duc ation Assoc iation (NE A) � Judy Ric ha rds � Ne w Yor � Ne w Yor EA P k L k L ong Island F ong Island F amilie s T amilie s T oge the r oge the r (L (L IF IF T T ) ) � He le ne F a llo n � Sc hool Soc ial Wor k Assoc iation of Ame r ic a (SSWAA) � Ste ve Butto n E/ ID � State wide Par e nt Advoc ac y Ne twor k (SPAN) � Dia na MT K Autin � Wisc onsin F amily Assistanc e Ce nte r for E duc ation, ADRE T T r r aining & Suppor aining & Suppor ts (F ts (F ACE ACE T T S) S) � Ne lsinia Ra mo s � Wisc onsin Spe c ial E duc ation Me diation Syste m CA � Nissa n Ba r-L ssa a e v e � Ja n Se ra k

CADRE/IDEA Partnerships ip Di Dispute Resolution Workgroup Vision R l i W k Vi i ersh � E � E duc a tio na l o utc o me s will b e impro ve d duc a tio na l o utc o me s will b e impro ve d Partn whe n fa milie s, sc ho o ls a nd se rvic e p pro vide rs a re wo rking to g e the r g g EA P e ffe c tive ly. � Pro visio n o f tra ining a nd e duc a tio na l E/ ID o ppo rtunitie s to a dive rse g ro up o f sta ke ho lde rs e nha nc e s the c a pa c ity to ADRE e ng a g e in c o lla b o ra tive pro b le m so lving i ll b ti b l l i a nd sha re d le a rning tha t is re spo nsive to CA individua l stude nts’ ne e ds individua l stude nts ne e ds.

Wha t do e s the wo rd “c o nflic t” i d? b ring to mind? CONFLICT CONFLICT t b i ip ersh Partn EA P E/ ID ADRE CA

Conflict ip ersh � E xpre sse d strug g le Partn � T wo o r mo re pe o ple � I nte rde pe nde nt EA P � Stro ng e mo tio n � Pe rc e ive d b lo c ka g e E/ ID Needs Values ADRE CA

The Five Conflict Handling Modes ip ersh Controlling Collaborating Partn oals Compromising Compromising onal Go EA P Perso E/ ID ADRE Avoiding Accommodating CA Relationship Goals Source: Thomas Killmann

Avoiding g ip ersh � Wha t is it: Partn � Una sse rtive a nd unc o o pe ra tive oals � Side ste p, po stpo ne , o r withdra w fro m the issue fo r the pre se nt time fro m the issue fo r the pre se nt time onal Go EA P � Whe n to use it? � Whe n po te ntia l ha rm o utwe ig hs g Perso E/ ID b e ne fits to re so lve � Whe n time is ne e de d to c o lle c t ADRE info rma tio n o r c o o l do wn info rma tio n o r c o o l do wn CA Relationship Goals

Accommodating ip ersh � Wha t is it? Partn � Sa c rific e yo ur o wn pe rso na l g o a ls to sa tisfy the c o nc e rns o f the oals o the r(s) o the r(s) onal Go EA P � Yie ld to a no the r po int o f vie w � Whe n to use it? � Whe n to use it? Perso E/ ID � Whe n re la tio nships a re mo st impo rta nt � Re a c h a q uic k, te mpo ra ry so lutio n ADRE CA Relationship Goals

Controlling ip ersh � Wha t is it? � Pursue o wn e nds witho ut � Pursue o wn e nds witho ut Partn a g re e me nt o f o the rs oals � Ac hie ving o ne ’ s pe rso na l g o a ls onal Go EA P pa ra mo unt � Whe n to use it? � Whe n unpo pula r a c tio ns must b e p p Perso E/ ID imple me nte d � Whe n yo ur fa mily o r o rg a niza tio n’ s ADRE we lfa re is a t sta ke we lfa re is a t sta ke CA Relationship Goals

Compromising ip ersh � Wha t is it? � F � F ind e xpe die nt mutua lly ind e xpe die nt, mutua lly Partn a c c e pta b le a lte rna tive oals � Bo th pa rtie s g ive up so me thing p g p g onal Go EA P � Whe n to use it? � Whe n two pa rtie s o f e q ua l po we r Perso a re stro ng ly c o mmitte d to mutua lly a re stro ng ly c o mmitte d to mutua lly E/ ID e xc lusive g o a ls � T o a c hie ve te mpo ra ry so lutio ns to p y ADRE c o mple x issue s CA Relationship Goals

Collaborating g ip ersh � Wha t is it? � I � I de ntifying c o nc e rns o f e a c h de ntifying c o nc e rns o f e a c h Partn pe rso n a nd finding a lte rna tive s tha t me e t b o th se ts o f ne e ds oals � F inding a so lutio n tha t fully sa tisfie s g y onal Go EA P ne e ds a nd c o nc e rns o f b o th pe o ple � Whe n to use it? Perso E/ ID � Whe n re la tio nships & issue s a re b o th impo rta nt � T o g a in c o mmitme nt a nd ADRE a c c e pta nc e fo r a hig h-q ua lity t f hi h lit de c isio n CA Relationship Goals

The Five Conflict Handling Modes ip ersh Controlling Collaborating Partn oals Compromising Compromising onal Go EA P Perso E/ ID ADRE Avoiding Accommodating CA Relationship Goals Source: Thomas Killmann

ip Costs of Conflict Costs of Conflict ersh � F ina nc ia l c o sts Partn � E duc a tio na l c o sts: ta ke s e ne rg y a wa y fro m instruc tio n, c a n inte rfe re with EA P ne e de d c o nsiste nc y d d i t � Huma n c o sts: stre ss, b urno ut, ma rita l disc o rd disc o rd E/ ID � Re la tio nships: hurts re la tio nships a mo ng pe o ple who ha ve to wo rk to g e the r pe o p e o a e o o o g e e ADRE � So c ie ta l c o sts: pa re nts, fa milie s, sc ho o ls divide d; b a d pre ss fo r spe c ia l e duc a tio n; CA misse d o ppo rtunitie s i d t iti

Power Imbalances ip ersh � I nhe re nt in c o nflic t: Partn � Ac tua l a nd pe rc e ive d po we r ma y diffe r � Pa rtic ipa nts ma y no t b e e q uippe d/ suppo rte d to pa rtic ipa te e ffe c tive ly ma y no t b e a b le to pa rtic ipa te p p y y p p EA P e ffe c tive ly � Cultura l diffe re nc e s ma y c o ntrib ute E/ ID � Addre ssing Po we r I mb a la nc e s � We ll-fa c ilita te d pro c e sse s a nd tra ine d pa rtic ipa nts ADRE � All vo ic e s e nc o ura g e d, suppo rte d, a nd we lc o me d � Re la tio nships we ll-b uilt he lp o ve rc o me imb a la nc e CA

ip ersh Partn Wha t e lse c a n he lp re duc e po we r Wha t e lse c a n he lp re duc e po we r EA P imb a la nc e s? E/ ID ADRE CA

CA ADRE E/ ID EA P Partn ersh ip Listening

ip ersh “Se e k first to Se e k first to Partn unde rsta nd, the n to b e EA P unde rsto o d.” d t d ” E/ ID Ste phe n Co ve y, “Ha b it 5” ADRE Se ve n Ha b its o f Hig hly E ffe c tive Pe o ple CA

ip Ch Characteristics of Good Listening t i ti f G d Li t i ersh � T � T hink o f a time whe n so me o ne liste ne d hink o f a time whe n so me o ne liste ne d Partn to yo u. � Wha t did he / she do tha t ma de yo u � Wha t did he / she do tha t ma de yo u EA P fe e l he / she wa s liste ning ? � Wha t wa s his/ he r a ttitude to wa rd yo u? a a s s/ e a ude o a d yo u? E/ ID ADRE CA

ip Listening Listening ersh F F o llo wing the tho ug hts a nd fe e ling s o f o llo wing the tho ug hts a nd fe e ling s o f Partn o the rs to unde rsta nd wha t the y a re sa ying fro m the ir pe rspe c tive , fra me o f y g p p EA P re fe re nc e , o r po int o f vie w. E/ ID Dignity and Respect Dignity and Respect ADRE CA

ip ersh Partn EA P E/ ID ADRE The Chinese characters that make up the verb “to listen” tell us CA something about this skill. thi b t thi kill

ip Listening and Problem Solving Listening and Problem Sol ing ersh � So me time s spe a ke rs just ne e d to b e � So me time s spe a ke rs just ne e d to b e Partn he a rd � So me time s liste ning c le a rs up c o nfusio n � So me time s liste ning c le a rs up c o nfusio n EA P � So me time s liste ning ide ntifie s a ne e d fo r pro b le m so lving p o b e so g E/ ID ADRE CA