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Corporate presentation Liberty Specialty Markets Latin America About Liberty Mutual Group 45,000+ employees in Operating since 1912 over 800 offices in 30 countries 75th on Fortune 500 list World class Products and Services (based on 2018


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Liberty Specialty Markets Latin America

Corporate presentation

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Liberty Specialty Markets Latin America

About Liberty Mutual Group

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6th largest global Property & Casualty Insurer based on 2019 GWP Rating: “A” A.M. Best and S&P / “A2” Moddy’s US$43.2B in Annual Consolidated revenue

45,000+ employees in

  • ver 800 offices in 30 countries

World class Products and Services Operating since 1912

75th on “Fortune 500” list

(based on 2018 revenue) International presence since 1995

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Liberty Specialty Markets Latin America

Who we are

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We exist to help people embrace today and confidently pursue tomorrow.

Every day, we work hard to support our customers and our people, so they can protect their families, build their businesses and invest in their future. We’re their prepared partner, looking out for them with products, services and tools that go above and beyond to keep them safe. From the everyday to their most vulnerable moments, we’re there with exactly what they need.

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Liberty Specialty Markets Latin America

Global Presence

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Expanding its international

  • perations since 1995.

Operating in North America, South America, Europe, Asia and Oceania.

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Liberty Specialty Markets Latin America

Liberty Specialized Team

5 Humberto Pozo

Casualty & Financial Lines +1 (786) 437 8526 Humberto.Pozo@LibertyMutual.com

Arturo Posada

Marine +1 (786) 437 8548 Arturo.Posada@LibertyMutual.com

Juan Delgado

Distribution +1 (786) 437 8524 Juan.Delgado@LibertyMutual.com

Michael Robertson

Energy +1 (786) 437 8526 Michael.Robertson@LibertyMutual.com

Luis Paternina

Property +1 (786) 437 8530 Luis.Paternina@LibertyMutual.com

Douglas Sakamoto

Sabotage / Terrorism / Fine Arts +55 (11) 2663 4611 Douglas.Sakamoto@LibertyMutual.com

Tito Giron

Engineering Services +1 (786) 437 8532 Tito.Griron@LibertyMutual.com

Javier Guardia

Claims +1 (786) 437 0329 Javier.Guardia@LibertyMutual.com

Ronald Bolaños

Underwriting +1 (786) 437 8527 Ronald.Bolanos@LibertyMutual.com

Carolina Carmona

Financial Lines +1 (786) 437 8548 Carolina.Carmona@LibertyMutual.com

Juliana Canon de la Rosa

Financial Lines +1 (786) 437 0330 Juliana.CanonDeLaRosa@LibertyMutual.com

Anabella Frontado

Casualty +1 (786) 437 8521 Anabella.Frontado@LibertyMutual.com

Chris Diepold

Casualty +1 (786) 437 8522 Christopher.Diepold@LibertyMutual.com

Gabriela Palacios

Construction +1 (786) 437 8540 Gabriela.Palacios@LibertyMutual.com

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Liberty Specialty Markets Latin America

Liberty Family

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Liberty Mutual Insurance

Global Retail Markets US Consumer Markets GRM East Liberty Seguros GRM West Liberty Seguros Global Risk Solutions National Insurance North America Specialty Liberty Specialty Markets London Liberty Mutual Reinsurance International LSM Latam Insurance Reinsurance Liberty Mutual Surety

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Liberty Specialty Markets Latin America

Regional Presence

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Liberty Specialty Markets Latin America

Alexander Montoya

President LSM US, Bermuda and Latin America + 1 (786) 437 8541 Alexander.Montoya@LibertyMutual.com

São Paulo, Brazil

Beatriz Protasio Deputy Country Manager +55 11 2663 1211 Beatriz.Protasio@LibertyMutual.com

Colombia, Bogotá

Mauricio Ocampo Country Manager +57 131 033001240 Mauricio.Ocampo@LibertyMutual.com

Peru, Lima

Javier Zapata Country Manager +51 944 087872 Javier.Zapata@LibertyMutual.com

Ciudad de Mexico, Mexico

Alvaro Salamanca Country Manager +52 (155) 1333-9694 Alvaro.Salamanca@LibertyMutual.com

San Juan, Puerto Rico

Glorimar Rivero Country Manager +1 (787) 993 2401 Glorimar.Rivero@LibertyMutual.com

Santiago de Chile, Chile

Fernando Paes Country Manager +55 (11) 2526 4617 Fernando.Paes@LibertyMutual.com

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Liberty Specialty Markets Latin America

Regional Presence

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Liberty Specialty Markets Latin America

  • Employees: +90
  • Offices in Miami, Bogota, Lima, Mexico City, San Juan,

São Paulo and Santiago.

  • Operations in +35 countries in Latin America and the Caribbean
  • Around 6,000 customers in the Region
  • Relationships with the most prestigious claim adjusters and service

firms of the sector

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Liberty Specialty Markets Latin America

Pillars

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Resilient Business Model One Global LSM A High Performing Financial Services Company of the Future A Dynamic Revenue Strategy A World Class Underwriting Model

  • f the Future
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Specialized Service

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Liberty Specialty Markets Latin America

Products

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Casualty Financial Lines Surety Energy & Construction Property War & T errorism Marine & Hull

  • General Liability
  • Environmental

Liability

  • Product
  • Contamination

Liability

  • Product Recall

Liability

  • D&O
  • E&O
  • Fidelity
  • Cyber Risk
  • EPL
  • Professional

Liability

  • IMI (Insurance

for Investment Administration entities)

  • Bid
  • Performance
  • Concessions
  • Customs
  • Administrative
  • Court
  • EAR
  • CAR
  • Civil Construction
  • Power Generation
  • Oil & Gas
  • Renewables
  • Properties
  • Business

Interruption Coverage

  • War and Terrorism
  • Strikes, Riots,

Civil Commotion and Malicious Damage

  • Civil War
  • Coup d’Etat
  • Cargo
  • Project Cargo
  • Hull & Machinery
  • Shipbuilder’s risk
  • Ship Repairer’s

Liability

  • Liabilities for

Terminal Operators and Port Authorities

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Liberty Specialty Markets Latin America

Casualty Scope and Benefits

12 Preferred activities

  • Construction / Infrastructure
  • Manufacturing
  • Premises and Operations

Preferred activities

  • Fixed location
  • Premises Activities
  • Contracting Activities
  • Consultants’ Activities

Coverage

  • Product Recall
  • Product malicious contamination

General Liability Environmental Liability Crisis Management

Robust capacity of US$25M for each line of business, solid experience, flexibility and consistency, makes Liberty Specialty Markets the best alternative for Casualty Programs.

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Liberty Specialty Markets Latin America

Financial Lines Scope and Benefits

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Total Capacity of US$25M for each line of business, except for Cyber which is US$5M.

The freedom to focus on what matters. Liberty Financial Lines provides your clients with the protection they need so they can focus on their business. D&O

Preferred activities

  • All type of industries
  • Private companies / Public

Companies Non USA Stock Market

  • Positive Financial Statements

Fidelity / Commercial Crime

Preferred activities

  • Business Support Services
  • Office Physicians, dentists, and other

health practitioners

  • Publishers
  • Insurance Agents / Brokers / Real

Estate Agents

  • Private Company
  • Operating history more than 3 years

Preferred activities

  • Manufacturing
  • Construction
  • Small Businesses
  • Private Companies / Public

Companies Non USA Stock Market

Cyber

Preferred activities

  • Construction
  • Professional Services
  • Office Physicians, dentists, and
  • ther health practitioners

Employment Practices Liability Insurance

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Liberty Specialty Markets Latin America

Financial Lines Scope and Benefits

14 Preferred activities

  • Architects and Engineers,

including Single Projects.

  • Lawyers, Consultants
  • Multi Media Services
  • Travel Agencies and Tour

Operators

  • Insurance Brokers
  • Technology / Call Centers
  • Customs Brokers/Logistics
  • Employment Agencies
  • Payroll Services
  • Educators, Real Estate

Preferred activities

  • Assets under Management up to

US$2B

  • Operating history greater than 3

years

  • Nature of Assets under

Management

  • (Blue Chip, Money Market,

Investment Grade Bonds)

  • Sponsor Market Cap up to 20Bn
  • Fiduciary Plan size up to 5Bn

E&O IMI Fiduciary

Total Capacity of US$25M for each line of business.

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Liberty Specialty Markets Latin America

Surety Scope and Benefits

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Preferred activities

  • Companies with minimum net stock

capital of US$50M

  • Companies with regional needs
  • Traditional compliance policies

Segments

  • Private contractors
  • Manufacturers
  • Suppliers
  • Public and private corporations

Bonds

US$1.500M

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Liberty Specialty Markets Latin America

Energy Scope and Benefits

16 Activity

  • Hydroelectric
  • Thermoelectric
  • ICE Diesel
  • Combined & Simple

Cycle

  • Gas & Steam Turbines
  • Wind / Solar
  • Cogeneration
  • Water Treatment

Activity

  • Refining
  • Pipelines
  • On shore E&P
  • Terminals
  • Petrochemicals
  • Chemicals

Pharmaceutical

  • Gas Processing
  • Storage tanks

Power Oil and Gas

Capacity: US$150M

Shield your business with the trusted expertise of a respected industry leader.

Liberty’s All Risk policies provide comprehensive coverage in the areas of power generation, oil, gas, and petrochemicals.

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Liberty Specialty Markets Latin America

Construction Scope and Benefits

17 Activities

  • Power generation
  • Oil, gas, petrochemical

and chemical

  • Renewable energy
  • Mineral processing
  • Cement
  • Pulp and paper
  • Steel and metals
  • Transmission lines
  • Other Industries

Erection All Risk (EAR)

Activities

  • Healthcare facilities
  • Retail facilities
  • Housing / Residential
  • Office buildings
  • Hotels and resorts
  • Commercial
  • Airports
  • Stadiums and arenas

Contractor’s All Risk (CAR)

Activities

  • Roads
  • Railways
  • Bridges
  • Urban infrastructure
  • Pipelines
  • Tunnels

Civil Infrastructure

Total Capacity: US$125M We provide leading capacity, specialized service and flexible programs to fit your clients’ needs.

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Liberty Specialty Markets Latin America

Property Scope and Benefits

18 Preferred activities

  • All type of activity / industry
  • Industries / Plants and Factories

(Cement, Metalwork, Vehicles, Sugar Mill)

  • Laboratories / Pharmaceutical
  • Commercial (Shopping Centers

and Malls, large surface areas)

  • Government Offices
  • Offices, Hotels, Residential

Buildings / Condos

  • Finished Operational Civil Works

(Ports, Airports, Infrastructure)

  • Public Facilities (Water,

Telephone)

  • Special (Mortgages, Fac

Facilities)

  • Heavy Industry – Case to Case

We pride ourselves on providing integrated facilities, including superior quality risk engineering and an efficient fair claims service.

Required basic information

  • Placement Slip (T&C)
  • Inspection Reports
  • Insured Values (Geo-Code)
  • Loss Ratio Detail (5 year)

Capacity: US$60M

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Liberty Specialty Markets Latin America

War & Terrorism Scope and Benefits

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As part of Liberty Mutual Insurance, we are a leader in writing war and terrorism coverage. We can help protect your clients – and their business – in situations that seem unmanageable.

Total capacity: US$100M

  • Commercial property
  • Construction risk
  • Energy installations
  • Retail locations
  • Hotels
  • Industrial assets
  • Infrastructure
  • Municipalities
  • Leisure and entertainment
  • Real state
  • Oil and gas

T arget Markets

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Liberty Specialty Markets Latin America

Fine Art & Species Scope and Benefits

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Segments

Fine Art

  • Auction houses
  • Exhibitions
  • Galleries
  • Museums
  • Private and corporate

collections Species

  • Banks – premises

and transit

  • Coin dealers
  • Bullion / precious

metal in vault

  • Safety deposit boxes

Cash-in-transit

  • Armored cars
  • perators
  • Couriers
  • Check cashers
  • ATM’s

Support

  • Market leading specialist underwriting team with worldwide experience
  • Business written on both a primary and excess basis
  • Taylor made programs

In an ever-changing industry and marketplace, we take great pride in making sure we continue to meet the expectations and needs of our clients in a timely and efficient manner Capacity

US$50M

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Liberty Specialty Markets Latin America

Marine Scope and Benefits

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  • Shipbuilders
  • Offshore Supply Vessels
  • Tugboats and Pushers
  • Fishing Vessels
  • Cargo Ships
  • Barges
  • Ferries
  • Petrochemical Industry
  • Oil & Gas
  • Power Generation
  • Mining
  • Infrastructure Projects
  • Ports / Terminals
  • Railroad / Tunnels
  • Port Authorities
  • Wharfingers
  • Ship repairers
  • Stevedores
  • Terminal Operators

and Ports

  • Importers / Exporters
  • Manufacturers
  • Distributors
  • Retailers
  • Suppliers
  • Machinery and Equipment
  • Solid Cargo and Liquid in

Bulk

Cargo

US$100M

Project Cargo

US$100M

Marine Liabilities

US$25M

Hull & PI / Vessel Construction

US$15M Liberty knows the marine industry and understands its client’s insurance needs.

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Liberty Specialty Markets Latin America

Marine Scope and Benefits

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  • Online Quotes
  • Marine Package

Groundbreaking Products

  • Global underwriting experience
  • Risk engineering “In house” team
  • Adaptation to changing customers’ needs
  • Liberty Specialty Markets 360

The Liberty Difference

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Liberty Specialty Markets Latin America

Engineering Services

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Rigorous execution Analysis of various angles

  • f the risk spectrum

Alignment with risk underwriting appetite Cutting-edge technology tools for risk modeling

We strive to provide a World Class Service, with the highest regards to quality and fast response.

Objective

Give support to Energy, Construction and Properties lines in the selection and risk identification process, providing evaluation tools that contribute to the maintenance of customers in the long term.

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Liberty Specialty Markets Latin America

Engineering Services

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Being in direct contact with risks, projects and organizations make us a permanent feedback source for claim and underwriting areas. We focus on:

  • Specific technologies frequently used in our region, such as

internal combustion engines. Hydro, wind and solar power

  • Loss trends in the industry, sector, regions and technology
  • Development of database of claim causes and their impact
  • n the different industries

We provide high quality support in different languages and honest guidance to offer the best to our customers.

  • Results of risk analysis based on investigations and findings

in different scenarios and loss estimations

  • Recommendations and improvement
  • Follow-up timeline of given recommendations

Deliverables Global Support

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Liberty Specialty Markets Latin America

Claims Services

  • Understand customer need
  • Consistently high performing turnaround times
  • Leading data & analytical capabilities
  • Operational strength lowering cost of doing business
  • LSM Value Proposition

We have stopped thinking about the traditional roles of Claims, and instead try to think more in line with what the client wants to see

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Liberty Specialty Markets Latin America

Claims Value Proposition

“From pre-inception to claims settlement and beyond; we promise to deliver an exemplary service to our clients”

The LSM claims value proposition is based on technical excellence to enable exemplary claim service to our clients With nearly 200 claims professionals worldwide we provide high levels of local settlement authority and support our staff with a global network of technical capability We have stopped thinking about the traditional roles of claims, underwriting and business development and instead are driven by in terms of what the client wants to see We believe that claims service adds value throughout the lifecycle

  • f the client relationship, not just at the point of claim and have

developed a Claims Charter & Promise to articulate our approach We believe that claims service can be a key differentiator in choice of insurer

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Liberty Specialty Markets Latin America

Claims Charter

“From pre-inception to claims settlement and beyond; we promise to deliver an exemplary service to our clients” No surprises

Not only will we make sure that you understand your policy but also what will happen if a claim is made

We deal in partnerships

You will have exclusive access, in person, to a Claims Specialist who will share with you how we work, be available to answer your questions and look to help at all times. They will involve you in and keep you regularly updated on the progress of your claim

Expertise

We will use the right resource, for the right reasons, for you. If outside expertise is required, we will continue to manage the claim to ensure that you receive exemplary claims service

Settlement

Our entire service is designed to ensure that we are working to settle your claim as quickly as possible.

We are leaders

Our natural approach on claims is to lead. Whether it be a complex claim or a global catastrophe, our integrity, expertise and capability enables us to fulfil our commitment to our clients and enable them to prosper

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Liberty Specialty Markets Latin America

Competitive Advantages and Talent

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Innovative team focused on finding solutions. Insurance company with extensive experience in specialized products. Local experience and international support. We are flexible and adapt to the needs of

  • ur clients.

Professionals with extensive authority and underwriting capabilities. Quick responses. Broad use of technology as a means of business management. Stability and financial strength.

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