Conference 2019 Keynote Helen Bierton, Head of Banking, Starling - - PowerPoint PPT Presentation

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Conference 2019 Keynote Helen Bierton, Head of Banking, Starling - - PowerPoint PPT Presentation

Conference 2019 Keynote Helen Bierton, Head of Banking, Starling Bank Helping you lead a healthy financial life Sponsored by: www.malg.org.uk/conference Helping You Lead a Healthy Financial Life Helen Bierton Head of Banking @HelenBierton


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Keynote Helen Bierton, Head of Banking, Starling Bank Helping you lead a healthy financial life

Sponsored by:

www.malg.org.uk/conference

Conference 2019

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Helping You Lead a Healthy Financial Life

Helen Bierton Head of Banking @HelenBierton

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Identifying and monitoring repeat users of overdrafts

  • Interventions to reduce harm for

repeat users of overdrafts

  • Enhanced overdraft alerting
  • Online and in-app eligibility and

cost calculators

18th December 2019

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Alignment in unarranged and arranged overdrafts

  • Display overdrafts as an APR
  • Charges for overdrafts must now be

percentage based, no more flat fees

6th April 2020

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Thanks for listening!

Helen Bierton Head of Banking @HelenBierton

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Thanks for listening!

Helen Bierton Head of Banking @HelenBierton