Communities of Practice The Missing Piece of your Agile Organisation - - PowerPoint PPT Presentation

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Communities of Practice The Missing Piece of your Agile Organisation - - PowerPoint PPT Presentation

Feb 08, 2023 759 likes •1.4k views

Communities of Practice The Missing Piece of your Agile Organisation YOW! 2016 Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com Andrews story @ewebber Hands up if youve ever left an organisation because you felt unsupported

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Communities of Practice

The Missing Piece of your Agile Organisation YOW! 2016

Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com

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Andrew’s story

@ewebber

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Hands up if you’ve ever left an

  • rganisation because

you felt unsupported

@ewebber

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@ewebber

“Absence of support is taken 
 as a sign of 
 mass rejection”

Matthew D. Lieberman Social: Why our brains are wired to connect

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Sink or swim is not a management technique 
 anyone should be aspiring to

@ewebber

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Hello. I’m Emily Webber

(and I have a habit)

@ewebber

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@ewebber

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  • Why we need communities of practice

in agile organisations

  • Building your community of practice
  • A few things to watch out for

@ewebber

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@ewebber

Photo by joinash

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<homogenous group name> 
 are rubbish at ….

@ewebber

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@ewebber

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@ewebber

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@ewebber

PROGRAMME PROGRAMME

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@ewebber

PROGRAMME

COMMUNITY OF PRACTICE

How you do it What you do PROGRAMME

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“…groups of people who share a concern

  • r a passion for something they do and

learn how to do it better as they interact regularly.”

Wenger-Trayner

@ewebber

Community of Practice

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Who is in a community of practice?

@ewebber

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Why we need 
 communities of practice 
 in agile organisations

@ewebber

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Photo by Ted Van Pelt

A support network for members

@ewebber

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Photo by Emory Maiden

Opportunities and the space 
 to learn

@ewebber

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“From observing others

  • ne forms an idea of how

new behaviors are performed, and on later

  • ccasions this coded

information serves as a guide for action”

Albert Bandura, Social Learning Theory

@ewebber

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Photo by Guts Gaming

@ewebber

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Kolb’s learning styles

@ewebber

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Photo by Stewart Butterfield

A way to share knowledge

@ewebber

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The Knowledge Iceberg

@ewebber

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The Knowledge Iceberg

@ewebber

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Who left their last job within 5 years?

@ewebber

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Photo by Fabio Sola Penna

On average, people move jobs every 4.4 years

Forbes 2012

@ewebber

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When people leave they take parts of your organisational brain

@ewebber

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Photo by Kris Williams

Collaboration and better practices

@ewebber

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Photo by gomagoti

“Teams of people have a collective intelligence that is independent of individual intelligence and greater than individual intelligence.”

Alex “Sandy” Pentland

@ewebber

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@ewebber

from silos to sharing knowledge to solving shared problems to using the collective knowledge of the community to create better practices

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@ewebber

Illustration by Tenso Graphics

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@ewebber

Illustration by Tenso Graphics

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@ewebber

Illustration by Tenso Graphics

The magic

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Building your community

  • f practice

@ewebber

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@ewebber

Membership Influence Fulfilment

  • f needs

Emotional connection

Sense of community

McMillan, D.W., & Chavis, D.M. (1986)

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Adapted from Cultivating Communities of Practice - Wenger, McDermott and Snyder

Community maturity stages

@ewebber

ENERGY AND VISIBILITY

POTENTIAL FORMING MATURING SELF-SUSTAINING

input needed

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@ewebber

POTENTIAL

The community will typically begin life as loose networks (or individuals) that hold the potential of becoming more connected. Energy and visibility levels is low at this point, but will start to increase

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Photo by Chris Amelung

Have an idea about who the community is for

And why it exists

@ewebber

POTENTIAL

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Photo by gomagoti

@ewebber

Find existing connections between people

Then build on them

POTENTIAL

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Get people together

so they know who each other are

@ewebber

POTENTIAL

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“it was good to know I wasn't alone … I am excited to get involved in establishing the community and working more collaboratively with colleagues across the

  • rganisation”

Community of practice member Defra

@ewebber

POTENTIAL

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@ewebber

FORMING

As members build connections and relationships with each other, they start to come together into a

  • community. They will be exploring opportunities at

this stage, and there will be an increase in members’ energy levels as the community builds

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Photo by Julia Taylor

@ewebber

Create a community charter together

Include why you exist and your principles

FORMING

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@ewebber

FORMING

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@ewebber

https://digital.blogs.coop/2016/09/14/setting-up-communities-of-practice/

FORMING

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Photo by keso s

@ewebber

Book in a regular time to meet

So the community can build

FORMING

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Photo by RFrancois Bester

@ewebber

Start sharing stories of work and day to day challenges

FORMING

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@ewebber

MATURING

During this stage, the community will grow in membership, commitment and the depth of knowledge members share. The community will start to form strong bonds and trust. The energy of members may initially dip as the community matures, but will steadily grow

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Photo by Stef Lewandowski

@ewebber

Create a shared backlog of work

That you will collaborate on

MATURING

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Photo by Paul Clarke

@ewebber

Vary what you do when you meet

  • Presentations and talks
  • Time to practice new skills
  • Visits to other organisations

MATURING

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Photo by GDSteam

@ewebber

Retrospect regularly

to make sure it keeps meeting members’ needs

MATURING

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@ewebber

SELF-SUSTAINING

During this stage members will take ownership of the knowledge and practices they create and share. The energy of members during this stage will remain generally high, but experience higher and lower cycles

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A few things to watch 


  • ut for

@ewebber

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Photo by J Mark Dodds

Don’t underestimate the time and effort that it needs to make it work

@ewebber

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Photo bytom_bullock

The community will need to be empowered to make changes

@ewebber

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Photo by Chris Blakeley

Not everyone will want to join in and that’s ok

@ewebber

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@ewebber

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Photo byDarko Pevec

Don’t become your own silo, join up with other communities

@ewebber

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@ewebber

Photo by Dennis S. Hurd

Without people there is no

  • rganisation
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Communities of practice can

  • Create a support network for members
  • Accelerate learning and professional development
  • Share knowledge and reduce duplication
  • Increase collaboration
  • Help you scale better practice

@ewebber

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@ewebber

Building Successful Communities of Practice Discover How Connecting People Makes Better Organisations tacit.pub/tacitbooks

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Thank you.

Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com