Communicating PARTNER Ron Weerdmeester 16 October 2008 Communication - - PowerPoint PPT Presentation

Communicating PARTNER

Ron Weerdmeester

16 October 2008

Communication partners

• External

– Stakeholders communities – General public

• Internal

– The fellows!!! – WP partners – Governing Bodies – Coordinator!! – EC Project Officer!

External Communication

• EC requirement Art. II.12:

– “The beneficiaries shall, throughout the duration of the project, take appropriate measures to

The beneficiaries shall, throughout the duration of the project, take appropriate measures to engage with the public and the media about the project and to highlight the Community financial support” – “any publicity, including at a conference or seminar or any type of information or promotional l (b h l fl ) f h h h d material (brochure, leaflet, poster, presentation etc), must specify that the project has received Community research funding and display the European emblem” – “Any publicity made by the beneficiaries in respect of the project, in whatever form and on or by whatever medium, must specify that it reflects only the author’s views and that the Community is not liable for any use that may be made of the information contained therein” liable for any use that may be made of the information contained therein

• Website
• Conferences

Conferences

• International Workshops
• Publications

Publications

To the EC

• Legal obligations

– Reports – Declaration of Conformity Ethical issues – Ethical issues – Changes in the project

• In general: Major Issues!!
• In general: Major Issues!!
• Problems ? Communicate (possible) solutions!
• Inform the PO: you have a friend at the Commission
• Inform the PO: you have a friend at the Commission
• Mid Term Review …..

Agenda Mid Term Review meeting

5 min Welcome and introduction Context, purpose and objectives of the review PO 1h00 P t ti f th j t i d f k P j t L d 1h00 Presentation of the project : aim and progress of work · a short descriptive overview · stated project objectives and their importance · assessment of the extent to which the project is attaining its objectives · description of difficulties encountered and remedial actions undertaken · aspects relating to standards, information dissemination and exploitation Project Leader aspects relating to standards, information dissemination and exploitation 30 min Work-packages : Presentation and discussion Project/WP Leader 15 min 20 min Status of Deliverables Demonstration of the Web/CD ROM product (prototype) Project/WP Leader Consortium 20 min Demonstration of the Web/CD-ROM product (prototype) Consortium 1h00 Questions and answers session Consortium/Reviewers 20 min Meeting of the review team to discuss initial impressions and formulate Reviewers/PO preliminary conclusions 15 min Feedback from reviewers Reviewers 5 min Closing remarks PO

5

5 C os g e a s O

Mid Term Review

• An excellent opportunity:

An excellent opportunity:

– to check progress – to tell the Commission and its reviewers how good you are doing – to get relevant feedback from the reviewers

• Marketing

– “you won’t get a second opportunity to make a first impression”!!! impression !!!

Internal Communication

• Cultural differences!!
• Serious attention to listening ….. (meetings, e‐mail reports,

Serious attention to listening ….. (meetings, e mail reports, confcalls ..)

• Bottom‐Up communication
• Involve the researchers in:

– Your activities – Organising communication! Organising communication!

• Blogs
• Structuring common web‐repositories
• Newsletters
• Newsletters ..
• Etc
• State of the Art tools (Lina)

Effective implementation & communication

Know your project partners, i l di h EC! including the EC!

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Effective implementation & Communication

Project Officers: Understanding their Culture

(S

H i Ltd )

Communication

(Source: Hyperion Ltd.)

How they Measure Success: How they Measure Success:

• “No problems” (no contractual problems)
• Paperwork exactly as requested
• Working with serious researchers
• Real Successes (Breakthroughs, handbooks etc)
• Researcher understanding their system

(hierarchy, formality, deadlines etc.)

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Effective implementation & Communication Project Officers: Understanding their Culture

(Source: Hyperion Ltd.)

Communication

What they Hate: (general)

• Problems without solutions, “issue” instead of a problem
• Surprises
• Being kept in the dark

What they Fear

• Contractual problems
• Delays (tell the EC in advance)

y ( )

Their limitations

• They have up to 30 other projects to manage

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y p p j g

• New proposals, evaluations, negotiations, contracts

Effective implementation & Communication

Individuals in consortium: ideal types

(S

H i Ltd )

Communication

(Source: Hyperion Ltd.)

Type Key interest Serious researcher The Best Science Serious End User Useable Technology Th A d i P B k The Academic Papers or a Book The PhD Student PhD The Organiser Paperwork/Deadlines g p / Enthusiastic Young Scientist Anything new

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Effective implementation & Communication

Individuals in consortium: beware of…

(Source: Hyperion Ltd.)

Communication

Type Key concern Money Hunter The next Contract The Junket or Jolly Travel and good time Prima Donnas To be seen The Confused They don’t know The Bored End of project Th F ti Th i P t P j t The Fanatic Their Pet Project The Sponge Soak information/give none The Workaholic Generates unnecessary work

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The Workaholic Generates unnecessary work

Bernard Shaw …

’Th bl ith ’The problem with communication is communication … is the illusion that it has been the illusion that it has been accomplished.’

Questions

Our contacts

Roy Pennings roy.pennings@pnoconsultants.nl +31‐(0)6‐29558894 Ron Weerdmeester ron weerdmeester@pnoconsultants nl ron.weerdmeester@pnoconsultants.nl +39‐(0)3495135491 Carolina Salas c.salas@ciaotech.com carolina.salas@pnoconsultants.com PNO Italy – CiaoTech Srl +39.06.33268972 www.pnoconsultants.com 14 www.pnoconsultants.com