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Common referral protocol Parkdale Interagency Referral Network - PowerPoint PPT Presentation

Common referral protocol Parkdale Interagency Referral Network (PIRN) Parkdale Interagency Referral Network Aims to improve efficiency, avoid duplication, and ensure coordination of support for community Common referral/needs


  1. Common referral protocol Parkdale Interagency Referral Network (PIRN)

  2. Parkdale Interagency Referral Network • Aims to improve efficiency, avoid duplication, and ensure coordination of support for community • Common referral/needs assessment form: Analysis of types of needs done by PIRN, with feedback from other partners in the West Toronto LIP

  3. Common referral protocol

  4. Legal clinic technology • Parkdale part of technology partnership of 14 community legal clinics • Goal: Leverage community assets to expand live service • Created: Online tool for North Simcoe Alliance to End Homelessness to refer clients within network

  5. Common Referral Protocol Online referrals

  6. Interagency referral interview 3. Online referral and referral 1. Collaboration agreement follow up interviews and consent policy (customizable to needs of each agency) DRAFT -Memorandum of Understanding 2. Consent form

  7. Agency #5 Agency #7 Agency #6

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  18. Making a referral within the Parkdale Interagency Referral Network

  19. Outputs

  20. Next Steps 1. Integrate frontline staff into the development process to ensure that the protocol is as user- friendly as possible 2. Evaluation and feedback from pilot 3. Expand network

  21. Questions > Parkdale Interagency Referral Network Cassandra Wong Parkdale Community Information cassandra@pcic.ca > Using A2J Author technology Rob Routh Clinic IP ( Parkdale Community Legal Services ) routhr@lao.on.ca

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