Common referral protocol Parkdale Interagency Referral Network - - PowerPoint PPT Presentation

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Common referral protocol Parkdale Interagency Referral Network - - PowerPoint PPT Presentation

Common referral protocol Parkdale Interagency Referral Network (PIRN) Parkdale Interagency Referral Network Aims to improve efficiency, avoid duplication, and ensure coordination of support for community Common referral/needs


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Common referral protocol

Parkdale Interagency Referral Network (PIRN)

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Parkdale Interagency Referral Network

  • Aims to improve efficiency,

avoid duplication, and ensure coordination of support for community

  • Common referral/needs

assessment form: Analysis of types of needs done by PIRN, with feedback from

  • ther partners in the West

Toronto LIP

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Common referral protocol

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  • Parkdale part of technology

partnership of 14 community legal clinics

  • Goal: Leverage community

assets to expand live service

  • Created: Online tool for

North Simcoe Alliance to End Homelessness to refer clients within network

Legal clinic technology

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Online referrals

Common Referral Protocol

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  • 1. Collaboration agreement

and consent policy

  • 2. Consent form
  • 3. Online referral and referral

follow up interviews (customizable to needs of each agency)

Interagency referral interview

DRAFT -Memorandum of Understanding

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Agency #5 Agency #6 Agency #7

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Making a referral within the Parkdale Interagency Referral Network

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Outputs

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Next Steps

  • 1. Integrate frontline staff into the development

process to ensure that the protocol is as user- friendly as possible

  • 2. Evaluation and feedback from pilot
  • 3. Expand network
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Questions

> Parkdale Interagency Referral Network

Cassandra Wong Parkdale Community Information cassandra@pcic.ca

> Using A2J Author technology

Rob Routh Clinic IP (Parkdale Community Legal Services) routhr@lao.on.ca