Committee on Knowledge Management 2020 Business Meeting June 10, - - PowerPoint PPT Presentation

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Committee on Knowledge Management 2020 Business Meeting June 10, - - PowerPoint PPT Presentation

Feb 25, 2024 278 likes •850 views

Committee on Knowledge Management 2020 Business Meeting June 10, 2020 - Virtual 1 Virtual Meeting Tips Attendees Muted All attendees will be muted during the call in an effort to keep the meeting moving. Audio Pin # Enter your Audio pin in

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Committee on Knowledge Management

2020 Business Meeting June 10, 2020 - Virtual

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Virtual Meeting Tips

All attendees will be muted during the call in an effort to keep the meeting moving. Enter your Audio pin in order to enable audio controls. If you forget to enter your audio pin, you can still do so by entering #your audio pin#. Have a question? Submit your text questions and comments using the Questions panel

  • r click the “Raise Hand” icon in the grab panel to be unmuted.

Attendees Muted Audio Pin # Questions

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress Update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Brigette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Steering Committee Annual Conference Planning Committee Victoria Sheehan (NH), Chair Lorri Economy (UT), Chair Leni Oman (WA), Vice Chair Leni Oman (WA) Victoria Beale (OH) Christine Hetzel (VT) Justin Bruner (PA) Garret Wheat (LA) Christine Hetzel (VT) Geoffery Rodriguez (LA) Amanda Holland (AK) Nikki Sackman (ND) Patsy Mimms (TN) MaryLeah Coco (LA) Nikki Sackman (ND) Angela Rovaris (LA) Cynthia Smith (MS) Jez Arroway (ID) Jenny Veale (IA) Keri Runnels (LA) Sandra Brady (LA) Brigette Kornbroke (FL) Alana Spendlove (UT)

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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www.transportation.org

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km.transportation.org

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Questions or suggestions?

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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CKM Survey

  • Annual survey of AASHTO member agency CEOs and CKM

members

  • Helps monitor state DOT KM trends and obtain your

feedback on committee activities

  • 2019 Survey summary found here
  • Changes since last year:
  • Removed two questions from the CEO survey
  • Added a question on culture to both CEO and CKM member

surveys

  • Added a question about CKM communication products to CKM

member survey

  • The survey will be distributed next week

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress Update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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CKM Actio ion Pla lan – Progress Update

Goals

  • 1. Committee Formation
  • 2. KM Leadership
  • 3. Awareness and Advocacy
  • 4. Community of Practice
  • 5. Information Management
  • 6. Coordination

Color Legend for the following status slides: Completed / Underway /

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CKM Actio ion Pla lan – Progress Update

Goal #1 & Strategies Committee Formation – Establish and become the AASHTO Committee on Knowledge Management. 1.1 Provide structure and operational guidance necessary to conduct the Committee’s work efficiently and effectively 1.2 Define and establish the Committee’s roles and responsibilities within AASHTO. 1.3 Determine the CKM’s relationships with other AASHTO committees, task forces, and other relevant bodies. 1.4 Establish a web presence for the CKM on the AASHTO web site

Completed / Underway

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CKM Actio ion Pla lan – Progress Update

Goal #2 & Strategies KM Leadership – Create expectations for DOTs to build knowledge management (KM) capabilities. 2.1 Develop and continue to refine the business case for KM. 2.2 Facilitate integration/implementation of KM into DOTs and AASHTO work. 2.3 Create a platform for establishing standards for KM in DOTs.

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Completed / Underway

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CKM Actio ion Pla lan – Progress Update

Goal #3 & Strategies Awareness and Advocacy – Raise awareness throughout AASHTO Member agencies about KM. 3.1 Develop awareness and understanding of KM and its potential benefits. 3.2 Increase the number of DOT staff that are familiar with KM practices and benefits. 3.3 Improve the KM literacy of state DOT staff. 3.4 Sell the benefit of KM.

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Completed / Underway

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CKM Actio ion Pla lan – Progress Update

Goal #4 & Strategies Community of Practice – Serve as a community of practice on KM for AASHTO member agencies. 4.1 Develop a shared understanding and vision for communities of practice. 4.2 Build AASHTO committee capabilities and tools to

  • perate as a community of practice.

4.3 Create a library of resources, literature and practices to ensure DOTs have an effective avenue to the latest advances in KM.

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Completed / Underway

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CKM Actio ion Pla lan – Progress Update

Goal #5 & Strategies Information Management – Align information management practices with the needs of knowledge workers and organizational objectives. 5.1 Establish the CKM as a clearinghouse for information about State DOT KM practices. 5.2 Establish practices that help align information management activities with the needs of knowledge workers and organizational objectives.

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Completed / Underway

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CKM Actio ion Pla lan – Progress Update

Goal #6 & Strategies Coordination – Coordinate with other AASHTO Committees, TRB Committees and Cooperative Research Programs, and other appropriate entities to advance KM in AASHTO and the transportation sector. 6.1 Establish an active role for the KM Committee supporting and advising other AASHTO committees

  • n the use and application of KM in their activities.

6.2 Collaborate with others on advocacy, research and development activities that advance effective KM practices in transportation.

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Completed / Underway

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (JTF on Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Joi Joint Tas ask For

  • rce on
  • n Di

Digitization – What is is it? it?

The Joint Task Force will: Focus on optimizing the alignment of workforce and civil rights with Technology, Data and Knowledge Management, and Organizational Development, to Strengthen agency capabilities and diversity, Promote inclusion, and Identify gaps, barriers, issues and obstacles as they relate to these fields.

The task force will work to develop solutions, practices, and tools for the departments of transportation to better realize their strategic objectives.

Members

  • AAMC – Agency of Admin

 Amanda Holland, AK (Chair)  Lorri Economy, UT DOT

  • CCR – Civil Rights

 Joanna McFadden, AR DOT  Debra Goss, CT DOT

  • CDMA – Data Management/Analytics

 John Selmer, IA DOT  Joe Kirk, TN DOT

  • CHR – Human Resources

 Brenda Williams, ID Transportation Dept.  Karin Van Dyck, MnDOT

  • CKM – Knowledge Management

 Leni Oman, WA State DOT  Christine Hetzel, VTrans

  • AASHTO

 Penelope Weinberger  Clarisse Bernardes Coble  King Gee

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1 2 3 4 5 6 Demand for more nimble service delivery, innovation needs, changing business

  • bjectives, and workforce demands

Talent shortages Increased movement in the workforce Adjusting to the culture of the new workforce Increased use and efficiency of data science, curation, analytics, and business intelligence to support efficient decision-making Improved information management

Top 6 Megatrends

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Joint Task Force on Dig igit itization

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Joi Joint Tas ask For

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Digitization – What have we been doin

  • ing?
  • Developing podcasts
  • Developing webinars
  • Developing whitepapers
  • Large presentation planned for in person conference New

Orleans

  • Survey sent to members of sponsoring committees
  • Results
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Jo Join int Task Force on Dig igit itiz izatio ion – Where are we?

  • Current paused due to COVID
  • Lessons learned with immediate digitalization.
  • What can we do with telecommuting?
  • What we know now vs. one year ago?
  • Organizations are now ready!

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Jo Join int Task Force on Dig igit itiz izatio ion – Where do we go?

  • Updating materials to reflect re-life experience due

to COVID

  • Populate the AASHTO JTF-DOG Website:

https://agencyadmin.transportation.org/jtf_dig/

  • White papers
  • 3 podcasts
  • Public Service Announcement – video clip
  • Case Studies
  • Provide tools for Agency use

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Brigette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Strategic Communications Objectives

  • 1. What needs to be communicated and how?
  • 2. Who are key stakeholders and communicators?
  • 3. Develop & roll out communications plan

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What needs to be communicated and how?

  • Tasks underway/complete:
  • Capture feedback/needs
  • Create webinars
  • Collect what we have and repackage
  • Case study and White Paper templates and creation
  • Tasks to initiate:
  • Create theme
  • Develop key messages
  • Develop communication protocols

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Who are key stakeholders and communicators?

  • Develop stakeholder engagement plan
  • Identify stakeholders and their needs
  • Identify ways to engage

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Develop & roll out communications pla lan

  • Current plan development
  • Roll out initiatives
  • Continual assessment and evolution

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Thank You!

Brigette Kornbroke Florida Department of Transportation Organizational Development Office Brigette.Kornbroke@dot.state.fl.us (850)414-4067

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Members

Leni Oman, WA DOT, Co-Chair Enid White, WY DOT, Co-Chair Amanda Holland, AK Jez Arroway, Idaho Transportation Dept. Cindy Smith, MS DOT Sue Sillick & Michael Pipp, MT DOT Craig Crick, NV DOT Jeff Rockower, NJ DOT Laura Wilt, OR DOT Benjamin Anyacho, TxDOT Denise Bedford, Georgetown University Shane Brown, Oregon State University King Gee, AASHTO

Purpose The AASHTO/TRB Subcommittee on KM Research is a Joint Subcommittee of the AASHTO CKM and the TRB Task Force on Knowledge Management. The Subcommittee to support knowledge translation of existing research and develop research activities to advance KM in the transportation sector.

Research Su Subcommittee

Recent Results

NCHRP 20-24 (95) NCHRP Agency Capability Building Web Portal https://www.agencycapability.com/.

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KM Research Activ ivities

In Process

  • NCHRP 23-02 Guidelines on Collaboration and Information Security for State DOTs
  • NCHRP 20-44 (11) Advancing practices for data governance, information management,

and managing the impact of digitalization on state DOT workforces.

Projects in Development

  • Mapping the Common Interests of AASHTO Committees - NCHRP 20-24 (131)
  • Understanding Knowledge Management in Context with Other Organizational Practices –

NCHRP 20-24 (132)

Pending Projects

  • Assessing and Measuring the Business Value of Knowledge Management
  • Research Roadmap for Knowledge Management

Topics in Discussion for Problem Statements

  • Case study support
  • Knowledge translation
  • Leadership and culture

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Final Thoughts Powerful questions are provocative, spark creative thinking, lead to new ideas and, in turn lead to action and innovation.

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Agenda – CKM Business Meeting

  • 1. Roll Call

King Gee

  • 2. Welcome and our Purpose Today

Victoria Sheehan

  • 3. Rolling out the Annual Meeting

Lorri Economy & Alana Spendlove

  • 4. Information for your KM Journey

Justin Bruner Site review / Uploading content / LibGuide

  • 5. Tracking Progress on the KM Journey
  • CKM Survey

Leni Oman

  • Action Plan Progress update

Leni Oman & King Gee

  • Joint Task Force on Digitalization

Amanda Holland, Lorri Economy, Leni Oman & Christine Hetzel (Managing the Impacts of Digitalization on State DOT Workforces)

  • Strategic Communication

Bridgette Kornbroke

  • Research Subcommittee

Leni Oman

  • 6. Final Thoughts
  • 7. Closing statement and adjourn

Victoria Sheehan

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Thank you

AASHTO Committee on Knowledge Management

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