Clinician Recruitment & Retention: Ideas and Solutions for - - PowerPoint PPT Presentation

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Clinician Recruitment & Retention: Ideas and Solutions for - - PowerPoint PPT Presentation

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Clinician Recruitment & Retention: Ideas and Solutions for Todays Challenges Association of Clinicians for the Underserved August 2, 2016 Cast of Characters Allison Abayasekara, MA Association of Clinicians for the Underserved Pamela

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Clinician Recruitment & Retention: Ideas and Solutions for Today’s Challenges

Association of Clinicians for the Underserved August 2, 2016

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Cast of Characters

Allison Abayasekara, MA

Association of Clinicians for the Underserved

Pamela Byrnes, MS, PhD

John Snow, Inc.

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The Fun Awaits

STAR² Center Refresher Data & Strategy Recruitment & Retention

Association of Clinicians for the Underserved

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STAR² Center

Solutions, Training, and Assistance for Recruitment and Retention www.chcworkforce.org

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Partnership: PCAs, PCOs, BPHC

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Current Resources

2 Assessment Tools Best Practice Form Newsletter Data Profiles!

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2016 Training

  • Hot Topics

Monthly Webinar Series

  • R&R Issues

Video Tutorials

  • PCA Conferences

State & Regional Trainings

  • PCAs, CHCs, Clinicians

Advisory Groups

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  • Phone
  • Email
  • On-Site

Personalized Technical Assistance

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National Trends

Growing, Aging Population Primary Care Clinicians Demand Supply

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Assessment Strategy Recruitment Retention Workforce

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Assessment

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Strategic Data

Community Data Internal Data Partner Surveys

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National & State Data

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Internal Data

Turnover Rates Patient Need Planned Expansion Workforce Age Etc.!

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Partner Surveys

Staff Satisfaction Community Needs Partner Priorities

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Data Context

Concrete issues & solutions

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Data Action Items

 Classify which data you already have  Identify data gaps  Develop data process & plan  Collect new data  Prepare for strategic planning!

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Strategic Planning

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Community Organization Environment Future

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Community Trends

Age

Migration

Economics

Disparities

Culture

Language

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Organization

Current Staff

Demographics Satisfaction Opportunity Compensation

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Health Care Environment

Policy Reimbursement Market Competition

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Future Plan

How does our staffing plan support this? What do we need to get there? Where are we going?

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Strategy Action Items

 Review current plan for staffing considerations  Use collected data to analyze workforce needs  Integrate staffing into strategic plan  Prepare to implement!

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Work Groups

Data

  • Challenges & Opportunities
  • Next Step

Strategy

  • Challenges & Opportunities
  • Next Step
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Work Group Feedback

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Recruitment Retention

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Recruitment

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Recruitment

Partnerships Processes Realignment

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Partnerships

National

  • ACU
  • CHC Inc.
  • NHSC

State

  • PCA
  • PCO
  • 3RNet

Member Community

  • Schools
  • Businesses
  • Religious

Institutions

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Processes

Training Programs Sourcing Candidates Interviewing Staffing Structures Etc.!

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Define Need

  • Candidate
  • Opportunity

Create Processes

  • Assessment
  • Advertising

Post Broadly

  • National
  • State
  • Local
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Realignment

Built-in Data Analysis Recalibrate

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Recruitment Action Items

 Engage partners on strategic plan  Develop recruitment processes  Analyze recruitment process results  Adjust processes as necessary  Prepare for retention!

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Retention

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Mission Culture Realignment

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Mission Engagement

Recruitment Onboarding Communication

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Culture Development

Leadership Development Recognition

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Realignment

Built-in Data Analysis Recalibrate

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Retention Action Items

 Align staff processes with mission  Identify current culture and future goals  Develop processes for ongoing feedback  Evaluate and realign as necessary

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Work Groups

Recruitment

  • Challenges & Opportunities
  • Next Step

Retention

  • Challenges & Opportunities
  • Next Step
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Work Group Feedback

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  • 703-562-8820
  • aabayasekara@clinicians.org

Allison Abayasekara

  • 844-ACU-HIRE
  • info@chcworkforce.org

STAR² Center