Chief Enterprise Architect ATD Solution 6 - 8 Feb 2017 Pembangunan - - PowerPoint PPT Presentation

BENGKEL PENGURUSAN PERUBAHAN SEKTOR AWAM SIRI #4 BAGI PEMBANGUNAN ENTERPRISE ARCHITECTURE (1GovEA) FASA 1 “Pembangunan Keupayaan EA di Agensi” Hasan Ganny Bin Hanif Francis Chief Enterprise Architect ATD Solution 6 - 8 Feb 2017

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Pembangunan Keupayaan Pasukan EA di Agensi

1 GOVERNMENT ENTERPRISE ARCHITECTURE

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Blueprint primary aim is to guide government agencies in Malaysia to embark on building EA capabilities and practices based on common EA framework and methodology 3 core areas :

• Structured Framework
• Methodology
• Implementation Strategy

www.mampu.gov.my

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KEY ACTIVITIES OF PRE - IMPLEMENTATION

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Pre - Implementation Implementation of 1GovEA Post - Implementation

Build EA Practice Set Up EA Repository Initiate Assess Define Build/ Operate Monitor Knowledge Transfer Lessons Learnt Project Closure Project Management Office Change Management Office 1GovEA Methodology

• Build EA Practice:

a. Obtain mandate & budget b. Establish Office of the Architect c. Scope the EA business area d. Develop team’s capabilities

• EA Repository Setup

Pre-Implementation

Building an EA Practice

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Building an EA Practice

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Provide the Architecture Team with the necessary mandate and

• btain sufficient resources

Identify and Establish a team that is responsible to coordinate and mature the agency’s EA practice Scope the EA development by identifying the core business areas and the key stakeholders Build the skills and capabilities of stakeholders or practitioners that are involved in the EA practice

Various Roles in EA

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Enterprise Security QA / Standards Groups IT Designer Project Manager Architecture Board Member Project Manager Architecture Board Member EA Manager Business Domain Experts Application Architect Architect Data Architect Architecture Sponsor Architecture Sponsor IT Designer CxO Technology

There are many roles involved in an enterprise architecture practice

IT Designer Business Architect Business Architect

Categories of Skills

Skils Description Generic Skills typically comprising leadership, teamworking, inter- personal skills, etc. Business Skills & Methods typically comprising business cases, business process, strategic planning, etc. Enterprise Architecture Skills typically comprising modeling, building block design, applications and role design, systems integration, etc. Program or Project Management Skills typically comprising managing business change, project management methods and tools, etc. IT General Knowledge Skills typically comprising brokering applications, asset management, migration planning, SLAs, etc. Technical IT Skills typically comprising software engineering, security, data interchange, data management, etc. Legal Environment typically comprising data protection laws, contract law, procurement law, fraud, etc.

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EAO Governance Structure @ Ministries / Agencies

8 Enterprise Architecture Office (EAO) PMO CMO Business Architecture Team Data Architecture Team Application Architecture Team Technology Architecture Team

Office of CIO KSU TKSU Dasar TKSU Operasi TKSU Pengurusan

EA Core Team

Contoh 1

EAO Governance Structure @ Ministries / Agencies

9 PMO CMO Business Architecture Team Data Architecture Team Application Architecture Team Technology Architecture Team

Office of CIO KSU TKSU Dasar TKSU Operasi TKSU Pengurusan

EA Core Team

Contoh 2

Enterprise Architecture Office (EAO)

Enterprise Architect Engagement Values

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• It provides a key to succeed in delivering Values and it puts a face
• n IT Architecture about the real people and skills
• It delivers perceived Values of an Enteprise Architecture team
• Research Evidence

– IASA has interviewed many organizations (corporate, service and vendor) and concluded that successful engagement model

• f Enterprise Architects have the following profiles:

Corporation Services Industry Product Development Architect ratio to IT staff *IASA

Research

5% 8% 6% Effective Team Layout Architect per project Architect on all customer engagements Architecture as core to product management

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F T S N

♦ [F] The 1GovEA Framework provides proven best practices to speed up the establishment of EA ♦ [T] The existing Technology Platforms i.e. Orbus iServer, Microsoft etc. ♦ [S] The IASA IT Architecture Body

• f Knowledge (ITABoK) provides

critical 1GovEA Skill Sets ♦ [N] The ArchiMate Notation provides 1GovEA Standard language for communication

EA Skills Requirement

IT Architect Body Of Knowledge (ITABOK)

Foundation Body of Knowledge Software Architecture Infrastructure Architecture

Enterprise Architecture

Business Technology Strategy IT Environment Quality Attributes Human Dynamics Design Information Architecture Business Architecture Solution Architecture

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Architect Specialization as a Strategist

• Formulating and validating business strategy and acts as a bridge between

business and technology team

• Providing, connecting and validating the technology strategy values as part
• f the business strategy

Business Architect as a Strategist

• Controlling and managing information utilization to support technology

strategy that relevant to business

• Managing and connecting the information strategy across projects and

enterprises

Information Architect as a Strategist

• Expanding business opportunity through adoption of “right” technology &

excellent software design

• Connecting Software projects to entire organization

Software Architect as a Strategist

• Looking at the bottom line in delivering values of infrastructure strategy to

shareholders

• Connecting infrastructure decision to the rest of technology strategy

Infrastructure Architect as a Strategist

• Looking at the opportunities and solution for implementation and migration

roadmap

• Connecting solution decision to the implementation strategy

Solution Architect as a Strategist

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Business Technology Strategy Knowledge Areas

Business-Technology Strategy Strategy Rationalization and Development Decision Support and Management Business Architecture Methods & Tools Business Fundamentals Compliance Business Valuation Investment Prioritization and Planning Industry Analysis Requirements Discovery and Constraints Analysis Knowledge Management

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IT Environment Knowledge Areas

IT Trends Asset Management IT Operations Application Development Governance Software Delivery Lifecycle Testing Methods, Tools, and Techniques Platforms and Frameworks Technical Project Management Capabilities Change Management

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Quality Attributes Knowledge Areas

Stakeholder Quality Attributes Balancing and Optimizing Quality Attributes Packaging, Delivery and Post Deployment Performance, Reliability, Availability and Scalability Quality Attribute Monitoring and Management Manageability, Maintainability, Supportability, Extensibility, and Flexibility Security Usability, Localization, Accessibility, Personalization/ Customizability

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Human Dynamics Knowledge Areas

Soft Skills Collaboration and Negotiation Customer Relations Leadership and Management Managing the Culture Peer Interaction Presentation Skills Writing Skills

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Design Knowledge Areas

User Experience Requirements Modeling Architectural Description Decomposition and Reuse Design Methodologies and Processes Traceability Throughout the Lifecycle Whole Systems Design Design Analysis and Testing Patterns and Styles Views & Viewpoints

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1GovEA 19

Capability Development Requisition 1.1 Analyse Current Structure And Capability Context 1.2 Establish Desired Capability Requirement 1.3 Identify Gaps On Capability Requirement Capability Development Requisition Completion 1.4 Develop And Prepare Training Syllabus 1.8 Review and Reinforce Syllabus on Key Areas 1.7 Review And Analyse Key Trend Findings 1.6 Evaluate Competency Levels 1.5 Execute Training Activities

Capability Development Requisition Process

Four levels of knowledge or proficiency

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Proficiency Levels

Based on the TOGAF Architecture Skills Framework

Skills Matrices

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Example Generic Skills

Skills Matrices

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Example Business Skills & Methods

Skills Matrices

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Example Enterprise Architecture Skills

Skills Matrices

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Example Program or Project Management Skills

Skills Matrices

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Example IT General Knowledge Skills

Skills Matrices

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Example Technical IT Skills

Skills Matrices

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Example Legal Environment

EA Skills Readiness for 1GovEA

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Introductory course on 1GovEA

Fundamental Intermediate Expert

Specific training to develop agency‘s Enterprise Architects Advanced training to develop Agency‘s Chief Architects

• BITAF
• ASOOAD
• CITA-F
• TOGAF
• ARCHIMATE
• COBIT5
• CITA-A in

BDAT/S Specialization

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Target Audience of EA Training

BUSINESS STAKEHOLDERS

Those who want to turn their IT department to deliver Business values.

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ENTERPRISE ARCHITECTS

Those who wish to benchmark their practices on global practices.

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IT PROFESSIONALS

Those who deliver the business value of technology for a business.

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PROJECT MANAGERS

Those who need to increase successful delivery of their IT projects.

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CHANGE MANAGEMENT

Those who need to implement strategic integration between business and IT.

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OTHER STAKEHOLDERS

Others involved in core business and supporting roles

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EA Training Path

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Which EA Role?

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Integration of business and technology strategy related to department and business capability delivery.

Business Architect

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Business Architect Learning Path

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Business Architect Certification Path

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Storage, retrieval and integration of critical enterprise information.

Information/Data Architect

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Information Architect Learning Path

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Information Architect Certification Path

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Hardware, network and operational strategy delivering

• ptimized and agile enterprises.

Infrastructure /Technology Architect

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Comprehensive software and application strategy spanning corporate and customer value.

Software/Application Architect

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Manage architecture initiatives and lead business technology strategy.

Solution Architect

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Storage, retrieval and integration of critical enterprise information.

Information Architect Role

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Hardware, network and operational strategy delivering

• ptimized and agile enterprises.

Infrastructure Architect Role

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Comprehensive software and application strategy spanning corporate and customer value.

Software Architect Role

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Software Architect Learning Path

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Software Architect Certification Path

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Infrastructure Architect Learning Path

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Infrastructure Architect Certification Path

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Manage architecture initiatives and lead business technology strategy.

Solution Architect Role

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Solution Architect Learning Path

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Solution Architect Certification Path

PMO Breakdown

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EAO Project Manager Project Officer #1 Project Officer #2 Project Officer #3

Project Management Office

Key activities for PMO

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Define, set-up and maintain the agency’s EA project plan

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Acquire necessary resources required by the EA project

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Develop and obtain agreement on the agency’s EA goals or objects and cascade the objectives accordingly

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Chair and manage all agency’s EA meetings

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Oversee the EA project’s list of task and report the project’s status to agency’s stakeholders

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Manage and control changes made within the agency’s EA project requirements or objectives

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Manage the agency’s EA project risk through early identification and quantification for further actions

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Key activities for PMO

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Propose and inform of potential preventive or corrective actions that are agreed

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Define and organise closure within the agency’s EA project

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Manage the defined 1GOvEA Project Management Office templates and deliverables

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Deliverables for PMO (Agency)

54 Project Charter Project Workplan Log Project Status Update Project Action / Decision Log Project Change Request Risk, Issue & Dependencies Log Project Closure Project Meeting Minutes Project Timeline Project Approach & Governance Project Resource

PMO Activities by stages

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Pre - Implementation Implementation Post Implementation

Define & Set up portfolio plan Acquire necessary resources Develop & agree portfolio’s objectives Support EA Set up at Agencies Organise and manage portfolio meetings Oversee portfolio and report status Manage & control changes to the portfolio Manage portfolio risk Propose preventive or corrective actions Orchestrate project(s) closure Manage PMO templates Administrative Work

CMO Breakdown

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EAO

Change Management Lead

Change Practitioner #1 Change Practitioner #2 Change Practitioner #3

Change Management Office

Change Management Plan

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Pre - Implementation Implementation of 1GovEA Post Implementation

Develop the Change Strategy

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Conduct Change Readiness Assessment 2 Assess Stakeholder Comms & Needs

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Develop Communications Strategy and Plan

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Design Change Agent Network Activities

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Design Training Material and Delivery

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Assess the Change Success & Effectiveness

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Complete Knowledge Transfer & Handover

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Execute, Monitor and Update Communication and Engagement Plan Mobilise Change Management Office 1 Deliver on-going Change Agent Network Activities Establish on-going Training Maintenance & Change Effective Measurements

1GovEA Change Management Model

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Structure Communication Capability 1GovEA Change Management Change Leadership Change Agent Network Roles & Responsibilities Theme Audiences Channels Workforce & Talent Recognition & Rewards Competencies Benefits Realisation Key Components Domains

Key Implementation Activities - Structure

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Structure

Mobilise Central Change Management Office (CMO) Establish Ministry/ Agency CMO team

Establish Roles & Responsibilities (R&R)

Evaluate people structure gaps Review people structure , R&R, agency recognition Execute CM plan Monitor CM activities progress Brief change champion and change agent Develop progress update template Establish KPI Establish Rewards & Recognition Review CM progress

Building EA Practice Execute Change Managemenet Plan

1GovEA 60

Capability

Establish desired capability state Identify current capability gaps Evaluate current state

• f capability

Evaluate capability gaps 1GovEA Boot- camp Define training timeline and syllabus Prepare training materials Prepare post training assessment

Review training effectiveness against target capability

Building EA Practice

EA Implementation

Tools training BDAT Technical Training

Execute reinforcement strategy

Key Implementation Activities - Capability

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1GovEA 61

Communication

Define communication activities Identify communication channels

Identify stakeholders Monitor comm. effectiveness Evaluate

• comm. gaps

1GovEA Community of Practice Build Enterprise Architecture Intranet Portion Briefing to management level Roadshow Distribute 1GovEA promotional item

EA Implementation

Review comm. effectiveness Identify key messages Briefing to stakeholders

Social Media

Monthly Huddle

Launch Enterprise Architecture Intranet Portion

Key Implementation Activities - Communication

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1GovEA 62

1GovEA Capability Maturity Model

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Initial Developing Defined Managed Optimised

Continuous monitoring by Change Management Office

Level 1

General awareness on concept of subject

• matter. However,

does not have consistency in practices, unclear roles and responsibilities, undefined competencies required.

Level 2

Basic understanding and ability to relate some subject according to knowledge. Sporadic competency development practices across ministries and agencies.

Level 3

Ability to execute consistently across ministries and agencies with an established process.

Level 4

Established competency and talent development framework with the ability to project execution capability .

Level 5

Continuous improvement with established workforce & talent processes and practices.

1GovEA 63

1GovEA Communication Model

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Thank you

Digital Transformation through 1GovEA 1GovEA web portal : http://1govea.mampu.gov.my