ISO 55000 Changing the Conversation
Vision Statement The FMCC is the resource and voice for Facility Management Consultants worldwide to leverage our collective expertise to benefit IFMA members, and the Facility Management profession. Mission Statement To serve as a global Facility Management consultants' resource and representative for Knowledge Sharing, Networking and Business Opportunities in support of our impact upon the built environment and value to their clients..
How We Can Help Ask the Expert Find a Consultant by Online Educational Location & Expertise Resources fmcc.ifma.org Locate a Speaker
Today’s Presentation Moderator: Josh Amos, IFMA Components Liaison Presentation Title: ISO 55000 – Changing the Conversation Presenter: Nicholas E. Fioravante Sr. Director Sodexo – North America Technical Support
Presentation Logistics • Polls will be used throughout the webinar • Q&A at the end of the presentation • Quick survey at the conclusion of the Webinar • PowerPoint & Recorded Webinar will be available online via FMCC’s Website (fmcc.ifma.org) • Your Participation is Greatly Appreciated!
How We Can Help Ask the Expert Find a Consultant by Online Educational Location & Expertise Resources fmcc.ifma.org Locate a Speaker
Gold Sponsors Silver Sponsors Interested in Sponsoring FMCC? Contact Joshua.amos@ifma.org
Presentation Logistics • Q&A at the end of the presentation • Quick survey at the conclusion of the Webinar • PowerPoint & Recorded Webinar will be available online via FMCC’s Website (fmcc.ifma.org) • Your Participation is Greatly Appreciated!
Learning Objectives 1) An understanding of the depth and breadth of the new Asset Management standard. 2) An understanding of the benefits including the impact on efficient operations and profitability. 3) An understanding of the effort needed to implement a comprehensive asset management program
Nicholas E. Fioravante Nicholas Fioravante has over 34 years of facility engineering experience that has addressed every aspect of a facility including mechanical/HVAC systems, electrical systems, fire protection systems, structural components, and environmental issues. Mr. Fioravante’s experience includes both the financial and technical evaluation of facility upgrades to improve facility performance and extend the value of the assets. He has addressed operations and maintenance performance in a wide range of facilities. Mr. Fioravante has a M.S. in Management and a B.S. in Mechanical Engineering. Over his career, Mr. Fioravante has spoken at various industry forums including the IFMA World Workplace.
ISO 55000 Changing the Conversation
Participant Poll #1 1) Does your organization have a human resources department with policies and procedures for managing the organization’s staff/employees? 2) Does your organization have a financial department with policies and procedures for managing the organization’s financial resources? 3) Does your organization have a strategic business plan for achieving the organization’s goals and objectives?
ADENGA • Introduction and Overview of the Standard • Business Case for Asset Management • An Asset Management Program
ISO 55000 Asset Management Standards • ISO 55000 Asset Management – Overview, principles and terminology • ISO 55001 Asset Management – Management systems – Requirements • ISO 55002 Asset Management – Management Systems - Guidelines for application of ISO 55001
ISO 55000 - Definitions • Asset Management – coordinated activity of an organization to realize value from assets • Assets – item, thing or entity that has potential or actual value • Physical assets - usually refer to equipment, inventory and properties
ISO 55000 – Asset Management • History • Purpose • Scope
ISO 55000 Asset Management Life Cycle Process Operate & Plan Design Acquire C ommission Retire maintain
ISO 55000 Asset Management Key Fundamentals • Value • Alignment • Leadership • Assurance
Elements of an Asset Management System • Context of the organization • Leadership • Planning • Support • Operations • Performance Evaluations • Improvement
Participant Poll #2 1) Does your organization have a strategic business plan for achieving the organization’s goals and objectives that addresses the management of the organizations assets (buildings/facilities)? 2) Does your organization’s executive management view the buildings/facilities as sources of revenue or as liabilities that need funding to maintain?
Why Asset Management, the Business Case
Changing the Conversation around Asset Management • Continuing Weak Economic Performance • Globalization – Consolidation • Evolving Health Care Environment • Adapting Education Environment • Every increasing deferred maintenance • Decreasing skill maintenance technicians • Improvements in data collection and analysis tools
Lifestyle Trends • Corporate • Health Care • Education
Direct Benefits Opportunities • Improved Financial Performance • Informed Asset Investment Decisions • Managed Risks • Improved Services and Outputs • Improved Efficiency and Effectiveness
Indirect Benefit Opportunities • Demonstrated Social Responsibility • Demonstrated Compliance • Enhanced Reputation • Improved Organization Sustainability
Participant Poll #3 1) What would be more important to your organization a) Direct Benefits? b) Indirect Benefits?
An Asset Management Program
Basic Steps of an Asset Management Program • Controlling Processes/Procedures • Asset Management Strategy Capital Plan Capital Plan • Strategic Capital Plan • A Maintenance Strategy • A Maintenance Program (CMMS)
Asset Management Program Structure Strategy Capital Plan Maintenance Plan FCA EAM (CMMS) Building/System Job Plans Data Work Orders Policies, Procedures, and Standards
Asset Management Program PLAN 2. Asset Management Policy 7. Management Review 3. Asset Management Strategy, Objectives & Plans 3.1 Asset Management Strategy ACT 3.2 Asset Management Objectives 3.3 Asset Management Plans 3.4 Contingency Planning 6. Performance Assessment & Improvement DO 6.1 Performance and condition monitoring ISO 55000 M ANAGEMENT S YSTEM 6.2 Investigation of asset-related failures, incidents and S TRUCTURE nonconformities 6.3 Evaluation of compliance 6.4 Audit 4. Asset Management Enablers & Controls 6.5 Improvement actions 4.1 Structure, authority & responsibilities 6.6 Records 4.2 Outsourcing asset management activities 4.3 Training, awareness & competence 1. General Requirements 4.4 Consult, participate & communicate 4.5 Asset Management System documentation 4.6 Information management 5. Implementation of Asset Management 4.7 Risk management Plans 4.8 Legal & other requirements 5.1 Life cycle activities 4.9 Management of change 5.2 Tools, facilities & equipment CHECK
An Asset Management Program Local Central / Common SODEXO REFERENCES APPLICATION GUIDES CONTRACT MANUAL AMF Policy Overview Guide AMF Policy Customized 22 Core Processes 26 How to Guides Applicable Processes 190 Technical Local Reference SOPs Maintenance Operational Standards Procedures
Asset Lifecycle and Maintenance aligned with Key Drivers Key Drivers PERFORMANCE Maximizing the utilization of your assets by applying standardized Health & Great Place to tools and processes that ensure a Safety work and live Operational Excellence safe and sustainable operational Excellence environment Environmental Optimum Costs Impact RISK CONTROL COST MANAGEMENT Optimizing your total Providing a safe, reliable and operating and capital costs as Compliance controlled environment with well as the costs of your insurance transparency about the risks assets over their entire life so you are able to focus on to strengthen your your business priorities competitiveness AM policy and objectives
VFA Strategic Capital Planning What is in the portfolio ? What is the condition of the assets? What do we prioritize as most How much funding do we need? important?
Asset Assessment ■ Asset criticality ■ Condition & Performance of Assets ■ Reliability Assessment ■ Profitability and impact of Failure ■ Asset repair/replacement options ■ Safe operations of assets ■ Run to Fail ■ Reactive Maintenance ■ Planned Maintenance ■ Predictive Maintenance ■ Condition Based Maintenance
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