CCA Immigration in Continuing Care: Programs, Recruitment and - - PowerPoint PPT Presentation

CCA Immigration in Continuing Care: Programs, Recruitment and Retention

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Mary-Jo MacKay Nova Scotia Office of Immigration November 1, 2019

Selection programs

that are strong and responsive

Key areas of focus

Leadership at the local

and national levels

Promoting Nova Scotia as an

attractive place to live

Integrating newcomers into

communities and the workplace

Selection Programs

• Provincial program, agreement with

IRCC

• Some flexibility/autonomy
• Continually evolving to respond to labour

market needs

Provincial Nominee Program

Job Based Streams

Dependent on a F/T permanent job offer from a NS employer. Temporary to Permanent Resident

• model. 18-20 month PR processing. No LMIA requirement.
• NSNP Skilled Worker
• NSNP Occupations in Demand
• NSNP Physician

Express Entry (EE) Streams

No Job offer required. Leverage the Federal EE system - candidates have an EE profile. 6 month PR processing.

• Labour Market Priorities
• Nova Scotia Experience
• Nova Scotia Demand

Business Streams

Supports candidates starting or buying a NS business in NS. Temporary to Permanent Resident model.

• Entrepreneur
• International Graduate Entrepreneur

PNP – Skilled Worker Stream

• Exempt from the requirement for an LMIA
• FT permanent job offer (30 hours/week)
• NOC 0, A, B

NOC C & D positions considered if there is a pre- existing work relationship of 6 months (minimum)

• Minimum 1 year of ‘related’ work experience
• Canadian high school equivalent
• Language CLB4*(test)
• TR to PR model

2-year work permit 18 to 20 month PR processing

PNP Occupations in Demand Pilot

New 3-year Pilot:

• Targets high labour market demand- intermediate

skilled (NOC C)

• First occupations will be Continuing Care

Assistants and Truck Drivers

• FT permanent job offer (30 hours/week)
• Minimum 1-year of related work experience

Does not require the preexisting work relationship

• Canadian high school equivalent
• Language CLB4 (test)
• TR – PR model

2-year work permit 18-20-month PR processing

PNP Labour Market Priorities

• Leverages the pool of skilled candidates in the

Federal Express Entry System

• Targets high labour market demands through

Provincial draws

• No job offer required but experience in a skilled
• ccupation.
• Past draws for ECEs, Accountants,

Francophones

• October 28th draw for Registered Nurses and

Registered Psychiatric Nurses (NOC 3012)

• Invitation to apply to the PNP – LNP stream
• With Provincial approval – additional points in EE

and Federal invitation to apply for PR

• 6-month PR processing time

Candidate Application NOMINATION

NS Office

• f Immigration

Candidate Application PERMANENT RESIDENCY

IRCC

Provincial Nominee Program

Process

Application details depend on stream

5-year federal pilot with priority processing Testing new approaches

• Fed-Prov relationship
• Employer driven
• Niche criteria (e.g., NOC C)
• Temporary to Permanent model
• Built-in settlement supports

Atlantic Immigration Pilot

• Employer driven
• Exempt from the requirement for an LMIA
• Unique international graduate stream
• FT permanent* job offer /30 hours/week)
• NOC 0, A, B, C
• 1 year of work experience*
• Canadian high school equivalent (test)
• Language CLB4 (test)

Atlantic Immigration Pilot

Process

Work Permit approval (optional) Permanent residence approval

Employer Designation

NSOI

Employer Endorsement

NSOI

Candidate Immigration

IRCC

Stakeholder Engagement

Our team: Builds a network of sector, business, community and education stakeholders Increases understanding of and access to our office and programs

• Employer and international student

events

• Marketing campaigns and information

tools

Assists employers to navigate the “system”

International Attraction and Recruitment

• Marketing Nova Scotia’s
• pportunities to work and live
• ROOM brand materials
• Attendance at strategic recruitment

events

• Webinars and virtual recruitment
• We invite employers to participate
• New opportunities?

Employer Support Team 902 424 5230 www.novascotiaimmigration.com

CCA IMMIGRATION IN CONTINUING CARE: PROGRAMS, RECRUITMENT AND RETENTION

ISANS Employer Support Programs and Services

DIVERSIFY YOUR WORKFORCE

Mission & Vision

ISANS’ mission is helping immigrants build a future in Nova Scotia. ISANS’ vision is a community where all can belong and grow. ISANS is the leading deliverer of settlement services in Atlantic Canada and provides a full range of programs and services along the settlement and integration continuum to 9000+ clients annually.

DIVERSIFY YOUR WORKFORCE

Referrals to Services Employee Books Appointment Needs Assessment at ISANS Settlement Plan Employers and employees use ISANS services Retention Employer helps to implement settlement plan Retention Employers contacts ISANS Needs Assessment Referral to Employer Support Services

Process at ISANS

DIVERSIFY YOUR WORKFORCE

ISANS Settlement Services for Employees

• Post-arrival re-assessment of needs
• Orientation to Nova Scotia program with

information about housing, recreation, legal issues, transportation, etc.

• Referral for English assessment
• Language courses for employee and family
• Pre-employment services for spouses and

dependents over 18 years

• Community connections

DIVERSIFY YOUR WORKFORCE

Settlement Support for the Employee

• Language Training Referral:
• ISANS language counsellor
• EAL Tutor Program
• Conversation Circle
• Employment Services
• Business Services
• Introduction to Nova Scotia
• Family support
• Volunteer services
• Computer training

DIVERSIFY YOUR WORKFORCE

Settlement Support for the Employee

Share useful information, such as:

• 811, Walk-in clinics, how to find a family doctor
• Housing, daycares, education
• Social services, financial services–e.g. provide them with links to

Service Canada

• Local community support groups–cultural groups, recreation Nova

Scotia, Sports Nova Scotia, public libraries

• Halifax Transit, Access Nova Scotia (licensing, registration)

DIVERSIFY YOUR WORKFORCE In addition to our specific role with the AIPP, ISANS helps employers across Nova Scotia build strong and diverse workplaces. Our general employer support services include:

• Workplace Culture workshops
• Job postings
• Qualified candidate referrals
• SkillsMatch online recruitment
• Professional Practice program
• Professional Mentorship Program

ISANS Services for Employers

• On-site recruitment
• Language training supports (e.g.

English in the Workplace)

• And more! Visit

www.isans.ca/employer-support

DIVERSIFY YOUR WORKFORCE

English in the Workplace (EWP)

EWP is a free 12-week training program for immigrant employees, to help them with

• n-the-job language skills.
• It is delivered in your workplace by a

qualified EAL instructor.

• Training can be done in-person or by distance.
• There are two 90 minute sessions per week. Distance

training is delivered live over the internet, using a web camera and software for shared audio-visuals.

DIVERSIFY YOUR WORKFORCE

Workplace Culture Support- On-site for Effective Retention

Building an Intercultural Workplace (For All Staff) Build awareness, go beyond stereotypes, and understand your role in creating your workplace culture. Learn the ways your workplace can benefit from immigrant talent and experience. Intercultural Conflict Resolution (For All Staff) Use your conflict resolution skills and real life scenarios to identify the role culture plays in negotiating intercultural conflict.

DIVERSIFY YOUR WORKFORCE

Cultural Competence in the Workplace

Webinar: Leveraging Your Workplace Culture Explores the question, “What can help make us a more immigrant-friendly workplace?” (2-hours) Topics include:

• how to develop an immigrant-friendly workplace
• six areas for your organization’s development
• an overview of the Workplace Culture Program

DIVERSIFY YOUR WORKFORCE

On-site Workshops for effective Retention

Making Your Workplace “Welcoming” (For Managers) Learn how personal interaction, the physical layout of the workplace, and

• rganizational policies affect “welcomeness.” Learn practical tips to take

action to make your workplace more welcoming. Intercultural Leadership Excellence (For Managers) Learn how to lead using intercultural initiatives. Increase your personal awareness and learn about intercultural communication through practical tips and easy-to-implement ideas.

DIVERSIFY YOUR WORKFORCE

Workplace Culture Support- Services and Impact

Discussion: Multiple 30 minute and 1 hour sessions held with staff and management covering diversity, inclusion, wellness and working in an intercultural environment.

• IMPACT: heightened acceptance of cultural differences, increased valuing of the contributions

made by international colleagues to the workplace, and compassion towards each other. A cultural shift occurred. Workshops: staff and management engage with key ideas

• IMPACT: conversations and engagement in intercultural competence increase among staff and

staff learn this is a rewarding and interesting step for the organization. Assessment: organizational and self-assessments conducted

• IMPACT: Management teams have identified and prioritized actions. Management are following a

path to improve organizational processes and accountability. Deeper levels of engagement and vision have developed.

DIVERSIFY YOUR WORKFORCE

On-Boarding Newcomers- toolkit for Employers (in production)

A Toolkit for Nova Scotia Employers

• A Business Case for Diversity & Inclusion
• Employer Branding
• Sourcing Talent
• Competency Assessment
• Creating Community
• Supporting Diversity

in Language

• Accommodation

DIVERSIFY YOUR WORKFORCE

The Onboarding Employer Engagers

The Onboarding Employer Engagers work directly with employers to build capacity to hire and retain immigrants

• Collaborating with local
• rganizations
• Providing training & resources to employers
• Information Sessions on

Atlantic Immigration Pilot Project (AIPP)

DIVERSIFY YOUR WORKFORCE

Mobile Onboarding Employer Engagement Team

South Shore Region (Queens, Lunenburg, HRM to Hubbards) Fay Patey | fpatey@isans.ca Western Region (Shelburne, Yarmouth, Digby) Central Region (Annapolis, Kings, Hants) James Rumble | jrumble@isans.ca Northern/Eastern Region (Cumberland, Colchester, Pictou, Antigonish, Guysborough) Cliff MacDonald | cbmacdonald@isans.ca

Questions? Thank you

Ritu Ganju | rganju@isans.ca

Employment and Bridging Team

Programs and Services

• Employment counselling
• Job search preparation
• Practice interviews
• Profession specific bridging programs
• Financial support through the AICLF
• Wage subsidies (START)
• Employer referrals through job development
• Other (women, FAST, etc)

Employment Counselling

• Work with clients on creating a work / career action plan
• Sessions can be delivered online and in person – NS or pre-

arrival - during work hours or evenings (AIP principle applicants and dependents)

• Information about the licensure process in regulated
• ccupations
• Support with resume and cover letter writing and targeting
• Referral to programs and services within the employment team,

as well as, other relevant ISANS services and programs

• Clients are supported to become independent and expert job

seekers

• Once job ready, clients will be receiving job development

support

• Conduct follow-up sessions with clients
• Maintain data entry in at least two databases

Job Search Strategies Workshop and Employment Series

• An opportunity to learn and develop job

search techniques and interview skills

• Workshops are offered Onsite & Online (HRM,

rural areas or pre-arrival)

• Employment Series: offers job search

preparation for beginner level language clients (may work with interpreters)

Other Online Employment Workshops

Working in Canada

This self-study workshop introduces clients to Canadian work place culture, employer expectations, and their rights and responsibilities in the workplace.

Canadian Workplace Integration

This course gives clients basic information about Canadian workplace culture that they may never get anywhere else. It explains the most common employer expectations, which are often unwritten and

• unspoken. All the advice and information comes from the real life

experiences of newcomers to Canada

Practice Interview

• Gives clients an opportunity to meet with an expert

in their field or a Human Resources Professional

• Provides one-on-one coaching with one of the

practice interview program coordinators

• Helps clients practice the types of questions that

they may be asked in a job interview

• Provides clients with feedback from expert

professionals

• Provides clients with a recorded version of the

interview for their review and additional feedback from their Employment Specialist

Skills Match (IRCC)

• Employers across Nova Scotia use ISANS Skills Match Online

Recruitment Tool to hire the skills they need. Skills Match is helping immigrant job seekers connect with employers in Nova Scotia

• Employers actively search Skills Match for job-ready, qualified
• candidates. Once clients have created their profile with a professional

resume, they may be matched with employers seeking their education, experience, and skills.

Job Search Resource Centre

• Clients access employment support including:

resume and cover letter writing, targeting, filling out employment applications, searching for jobs, etc.

• A facilitator is available on an ongoing basis to

support clients

• Access to printer
• Access to internet and job search engines
• One-on-one support in a timely manner

Profession specific bridging programs

• Created to support immigrants in regulated occupations to

become licensed in their fields

• Programs are supported with subject matter experts in each

field

• All programs are supported with an advisory multi stakeholder

work group

• Success rate in exams is very high (IMGs – 90% in NAC-OSCE)

Internationally Educated Nurses

• Information about the pathway to licensure
• Foundations of Nursing Practice Program – 16 sessions over 16 weeks

(twice a year)

• Adult Health Assessment workshop facilitated by registered nurse

educators – workshop takes place at the NSCC – Practical Nursing Lab

• Educational sessions
• Access to online nursing resources
• Access to books and resources onsite

IMG Bridging Program

• Information about the pathway to licensure
• Structured weekly study groups
• Access to online resources, books and learning materials
• Clinical Skills Review Course – twice a year (12-15 sessions) over a

period of 12-15 weeks – supported by volunteer Canadian licensed physicians and trained simulated patients

• Mock OSCE sessions with simulated patients
• Other educational / interview preparation sessions as needed

IEHP Bridging Program (IPGs & IEDs)

(LAE-IQR and NSOI)

• Information about the pathway to licensure
• Structured weekly study groups (IPGs and IEDs)
• Access to online resources, books and learning materials
• Communication Skills Lab for pharmacists – twice a year (12 sessions)
• ver a period of 12 weeks – facilitated by licensed pharmacist
• Mock OSCE sessions for pharmacists with simulated patients
• Support with pharmacy internships
• Support with dentistry observerships
• Other educational / interview preparation sessions as needed

Atlantic Immigrant Career Loan Fund

• Immigrant clients in regulated or non-regulated occupations
• 600 loans total – 50% women
• Clients can borrow up-to $ 15,000 according to their career

plan

• In partnership with 6 organizations in PEI, NB and NL
• Financially administered by RBC - Interest rate of Prime+1
• Must be immigrant permanent residents or immigrant

Canadian citizens

• Clients must work with an employment specialist to develop

an action plan before referring to the Manager for initial approval

• 19 approved loans since April 2019

Thank you!

Ann Botross – Head Employment Specialist-Job development Mohja Alia – Manager, Employment and Bridging

Our Journey of Recruiting Internationally Educated Nurses as Continuing Care Assistants in Nova Scotia – some best practices and challenges

What we have done to date

• Recruitment of internationally

educated nurses (IENs) already in Canada as international students to our residences throughout Nova Scotia

• Hiring of Immigration

Consultant and additional support

• Settlement – airport pick-up,

accommodation, local settlement agencies

• Assistance with permanent

residence applications for our “hard-to-fill” positions – most qualify for either the Atlantic Immigration Pilot or the Nova Scotia Nominee Program (Skilled Worker or Occupations in Demand)

• Education on Immigration

Compliance

Best Practices

• Leverage local resources –

Halifax and Cape Breton Partnership for example

• Reach out to Nova Scotia

Office of Immigration for tricky scenarios

• Educating management

teams and employees on compliance, risks, benefits

• Ensure your HR team knows

what they can advise on and what they can’t

• Settlement assistance – don’t

underestimate the importance

• f settlement and utilizing

local settlement agencies

Challenges

• Shorter work permits =

shorter timeframe to apply for PR and not always eligible for provincial health care

• Large amount of

administrative work

• Infrastructure in smaller

communities – accommodation and transportation

• Pressure for AIPP – not

interested in any other pathways

• Timing of becoming a

permanent resident and transitioning to become an LPN or RN

Wrap Up

• Questions? Comments?

– In chat

• Additional learning series suggestions?
• THANK YOU!

Wrap Up

• Additional learning series suggestions?
• THANK YOU!