Carlo Iacono Academic Group Services Manager Arts, Education and - PowerPoint PPT Presentation

How does the Information Team of Today, Become the Information Team of Tomorrow? Carlo Iacono Academic Group Services Manager – Arts, Education and Law, Griffiths University

Griffith University Background  We are home to over 43,000 students from all over the world  Griffith offers more than 300 degrees including undergraduate degrees, postgraduate and research degrees  We have five campuses: Gold Coast, Logan, Mt Gravatt, Nathan and South Bank  I manage an 18 strong team of discipline specific librarians; literacy librarians; learning advisors; and IT trainers. Linda O'Brien PVC Information Services

The Challenge !  Rapid Change  Technical Expertise  Virtualisation  Intellectual Property  Digitisation  Understand the Client  Time Sensitive  Proactive Strengths  Financial  Awareness Restrictions

How Do I Know my Team can meet the Challenge?  I Don’t !  Learn about their Skills  Library Skills Capability  Find the Gaps  Training  Measure Success  And start again!

I Started With….  Walter, S. Williams,  "Professional K. (2011) Appendix Knowledge and C. The Expert Skills Base." Library: Staffing, Chartered Institute of Sustaining and Library and Advancing the Information Academic Library in Professionals the 21 st Century (pp.  http://www.cilip.org.uk/pksb 150-157).

And SFIA - Skills Framework for the Information Age  IT Skills Capability  6 Categories  19 Sub-categories  96 Skills  7 Skills Levels

Created the Library Capability Framework

Details…  Client Value  Organising Knowledge  Simplicity  Reference and Research  Ease of Update  Collection Management  Engagement  Ease of Use/Buy In  Literacies and Learning  Life after me!  Technology  Leadership  Professional Development  10 Categories  Data Management &  136 Skills Scholarly Communication  5 Skill Levels

LITH AND ASLs  Library  Academic Services & IT Help Librarian  Client facing library  ‘Away’ from the helpdesk role helpdesk  Undergraduate  Researcher & Academic  ‘Reference’  ‘Research’  Generic  Specialist

The Weakest Categories

The Weakest Skills Linda O'Brien PVC Information Services

The Weakest Skill Picks… 1. Aid grant proposal LITH 5. Understand the grant proposal process ASL 6. Timely bibliometric provision LITH 8. Advise on data preservation requirements ASL 12. Publishing options for research LITH 15. Identification of new tools in response to client requirements ASL

Skill Level Comparison 450 417 400 388 374 359 350 300 250 LITH ASL 200 190 150 146 97 100 97 47 50 45 0 No Knowledge Basic Good Comprehensive Expert

Thoughts  Comparisons and success  Autonomous but together?  Update, reinvigorate, question  Not just knowledge that’s important  Help!

Contact Carlo Iacono C.IACONO@GRIFFITH.EDU.AU