Carlo Iacono Academic Group Services Manager Arts, Education and - - PowerPoint PPT Presentation

Carlo Iacono

Academic Group Services Manager – Arts, Education and Law, Griffiths University

How does the Information Team of Today, Become the Information Team of Tomorrow?

Griffith University Background

• We are home to over 43,000 students from all over

the world

• Griffith offers more than 300 degrees including

undergraduate degrees, postgraduate and research degrees

• We have five campuses: Gold Coast, Logan, Mt

Gravatt, Nathan and South Bank

• I manage an 18 strong team of discipline specific

librarians; literacy librarians; learning advisors; and IT trainers.

Linda O'Brien PVC Information Services

The Challenge !

• Rapid Change
• Virtualisation
• Digitisation
• Time Sensitive
• Financial

Restrictions

• Technical Expertise
• Intellectual Property
• Understand the

Client

• Proactive Strengths
• Awareness

How Do I Know my Team can meet the Challenge?

• I Don’t !
• Learn about their Skills
• Library Skills Capability
• Find the Gaps
• Training
• Measure Success
• And start again!

I Started With….

• Walter, S. Williams,
• K. (2011) Appendix
• C. The Expert

Library: Staffing, Sustaining and Advancing the Academic Library in the 21st Century (pp. 150-157).

• "Professional

Knowledge and Skills Base." Chartered Institute of Library and Information Professionals

• http://www.cilip.org.uk/pksb

And SFIA - Skills Framework for the Information Age

• IT Skills Capability
• 6 Categories
• 19 Sub-categories
• 96 Skills
• 7 Skills Levels

Created the Library Capability Framework

Details…

• Simplicity
• Ease of Update
• Ease of Use/Buy In
• Life after me!
• 10 Categories
• 136 Skills
• 5 Skill Levels
• Client Value
• Organising Knowledge
• Reference and Research
• Collection Management
• Engagement
• Literacies and Learning
• Technology
• Leadership
• Professional Development
• Data Management &

Scholarly Communication

LITH AND ASLs

• Library

& IT Help

• Client facing library

helpdesk role

• Undergraduate
• ‘Reference’
• Generic
• Academic Services

Librarian

• ‘Away’ from the

helpdesk

• Researcher &

Academic

• ‘Research’
• Specialist

The Weakest Categories

The Weakest Skills

Linda O'Brien PVC Information Services

The Weakest Skill Picks…

• 1. Aid grant proposal LITH
• 5. Understand the grant proposal process ASL
• 6. Timely bibliometric provision LITH
• 8. Advise on data preservation requirements ASL
• 12. Publishing options for research LITH
• 15. Identification of new tools in response to

client requirements ASL

Skill Level Comparison

47 97 374 417 146 45 97 190 388 359 50 100 150 200 250 300 350 400 450 No Knowledge Basic Good Comprehensive Expert LITH ASL

Thoughts

• Comparisons and success
• Autonomous but together?
• Update, reinvigorate, question
• Not just knowledge that’s important
• Help!

Contact

Carlo Iacono C.IACONO@GRIFFITH.EDU.AU