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Can You Hear Me Now? Boosting First Year Parent/Family Connection - - PowerPoint PPT Presentation
Can You Hear Me Now? Boosting First Year Parent/Family Connection - - PowerPoint PPT Presentation
Can You Hear Me Now? Boosting First Year Parent/Family Connection Lynanne Yndestad Director of New Student and Family Programs Our Touchpoints Family Orientation Send Offs, Care Packages and Blog/E News Beyond Orientation
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Our Touchpoints
- Family Orientation
- Send‐Offs, Care Packages and Blog/E‐News
- Beyond Orientation Parent Course
- Family Weekend
- Parent and Family Helpline and Social Media
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What Do You Want To Know?
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Program and Swag
- Family OLs
- Separated upon arrival
- Expectations at Welcome
- Morning together
- Adjusting to Change talk
- Ram horn tradition
- Reception and O‐Show
- Day two apart
- Guide, calendar, magnet
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Blog/E‐News
- Monthly e‐newsletter
- All stories linked to
Parent and Family Blog
- Costs time and money
- Connects to social media
- Reports
Campaign Stats List Performance Email Clients – MOBILE!
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Beyond Orientation Course
- 1 credit online pass/fail
- Advertised at NSO
- $25 registration fee
- Year 1: 90; Year 2: over 200
- Meet at Family Weekend
- Have a Facebook Group
“This course has provided greater knowledge about what is available at VCU for the students as well as the issues. New student orientation provided a great overview. This class goes into greater detail. It has fostered communication with my children. Each week, I write down questions to ask our children. I hate to admit it, but I have even texted questions to our children during the class.”
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Meeting Them Where They Are
Pinterest: just launched Facebook: steady family followers and an additional outlet for Beyond Orientation class participants Instagram: very few families follow Twitter: very few families follow Ram Ready: launching in spring
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How Do We Build Connections?
By utilizing different avenues of communication and never being satisfied until every parent or family member feels listened to and we have evidence that they are listening to us
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- How do you connect with first‐year families on
your campus? How are you assessing the effectiveness of this communication? What
- bstacles do you face when connecting?
- How do you handle parent data?
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