SLIDE 1
Design a new solution that allows people who are self-employed to conveniently and clearly record contracts with customers, feel confident about their business performance, and understand their personal tax
- bligations.
Business Partner Our Brief Design a new solution that allows people - - PowerPoint PPT Presentation
Business Partner Our Brief Design a new solution that allows people - - PowerPoint PPT Presentation
Business Partner Our Brief Design a new solution that allows people who are self-employed to conveniently and clearly record contracts with customers, feel confident about their business performance, and understand their personal tax
SLIDE 2
SLIDE 3
Gary is a little bit light on work at the moment…
SLIDE 4
Gary
Timpson and Sons, Owner
Gary is a builder and general handyman, and has his own company. He got bored of working for
- ther people, and wanted to be his own boss, so
took the leap to set up his own business in 2018.
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9:30am
Gary browses the job list to see if there’s any available work for him.
SLIDE 6
9:32am
Gary finds the perfect job, a Black Mould Removal. He can easily view it in more detail to see images, and a description.
SLIDE 7
Introducing the customer…
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Tom
Customer, Timpson and Sons
Tom has some black mould in his house, and needs it removing. He heard about the app through a friend. He would love to find a reliable worker, and through the app finds Gary afuer advertising his job.
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Day 1
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Afuer Gary sees Tom’s advertised job, Gary and Tom use the messaging feature on the app to organise a site visit.
Hi Tom, I’ve just seen your job advert. Do you want to arrange a site visit? Hi Gary that would be great! Is 2:00pm today any good for you? Hi Tom, that would be
- great. See you then.
Cool! Just to confirm my address is 6 Norham Road, Gosforth.
10:00am
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2:00pm
Gary and Tom meet up on the site, and Gary has a look at the work that needs completing.
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Afuer the site visit, Gary puts together a quote for Tom, with relevant material costs and a price for the work.
3:00pm
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4:00pm
Tom gets a notification of Gary’s quote, and accepts.
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Day 2
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Gary begins the work.
9:00am
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Gary finds that he needs more materials, and therefore needs to amend the quote he gave to Tom.
1:00pm
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Gary makes the changes through the app, and let’s Tom know of the new quote.
1:45pm
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Tom sees the new quote, and accepts it.
2:30pm
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Day 3
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3:30pm
The work has finished, and Tom gets a notification telling him.
Work Finished
SAGE
Gary Timpson from Timpson and Sons has finished your job Hudson- Black Mould Removal
View 9:41
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Afuer completing the work, Gary sends a final invoice
5:30pm
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Tom pays the final invoice through the app.
6:00pm
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He is then prompted to leave a review of Timpsons and Sons, which he does.
6:45pm
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Gary sees the 5* review come in, and can see his average review/ feedback on his dashboard - which also provides a link to his profile.
6:50pm
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On his dashboard, he can also see his financial information, such as spending and income, as well as invoices. He can also see that he is getuing close to his tax threshold - so keeps this in mind.