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FacultyatRisk: U.S.ProfessorsReportonTheir ExperienceswithStudent Incivility,Bullying,and Aggression Presentationat UniversityofAlaskaFairbanks February6th , 2012


slide-1
SLIDE 1

Faculty
at
Risk:



U.S.
Professors
Report
on
Their
 Experiences
with
Student
 Incivility,
Bullying,
and
 Aggression



Presentation
at
 University
of
Alaska
Fairbanks
 
February
6th,
2012



Claudia Lampman, Ph.D. Professor of Psychology University of Alaska Anchorage

slide-2
SLIDE 2

Bullying:

 
What
image
comes
to
mind?


A
schoolyard
scene,
with
a
bigger,
 stronger,
or
more
popular
child
 menacing
a
smaller
or
weaker
one.


slide-3
SLIDE 3

Sexual
Harassment:

 
What
image
comes
to
mind?


An
authority
figure
using
a
 position
of
power
to
sexually
 coerce,
intimidate,
or
extract
 favors
from
someone
lower
in
 status.


slide-4
SLIDE 4

Contrapower
Harassment
(CPH)


 When
a
person
with
more
institutional
power


(like
a
professor
or
teacher)
is
harassed
by
 someone

seemingly
less
powerful
(like
one
of
 his
or
her
students)
(Benson,
1984).


 Recent
research
suggests
this
is
happening
frequently,
 and
it
is
starting
long
before
college.


slide-5
SLIDE 5

It
begins
early…


  • American
Psychological


Association
surveyed
 4,735
teachers
across
 the
U.S
(Chamberlin,
2010):


 37%
received
an
obscene


  • r
sexual
remark

from
a


student


 27%
had
been
verbally


threatened
by
a
student


 25%
had
property


damaged
by
a
student


 19%
had
been
intimidated


by
a
student


 15%
had
been
physically


attacked
by
a
student
in
 the
past
year



slide-6
SLIDE 6

High
School
Culture
of
Bullying
 and
Aggression


  • In
2010,
the
Josephson
Institute
of
Ethics


(www.josephsoninstitute.org)
surveyed
 43,321
high
school
students
and
found
that
 in
the
last
year:


 52%
had
hit
someone
because
they
were
angry
  50%
had
bullied
someone

  47%
had
been
seriously
bullied,
teased,
or
taunted
 themselves
  33%
said
violence
was
a
big
problem
at
their
school
  24%
did
not
feel
safe
at
school
  10%
had
taken
a
weapon
to
school
at
least
once


slide-7
SLIDE 7

Examples
of
CPH
(Lampman,
Crew,
Lowery,
&
Mulder,
2012)


  • “Called
me
a
bitch;
one
threw
his
bag
on
the
ground
and
started


screaming”



  • “Throwing
insults
at
me
in
class...like
I
am
not
learning
shit
in
this
class,


waste
of
money
etc.”


  • “The
student
referred
to
me
as
a
whore
in
class.”

  • “Accused
me
of
discrimination;
lied
about
my
behavior;
shouted
repeatedly


at
me
in
class;
threatened
grievances.”


  • “…accused
me
of
favoritism,
and
damaged
my
car
while
at
work.”

  • “She
asked
me
if
this
was
a
class
that
she
needed
to
‘lay’
the
teacher
to
get


an
A.”


  • “…threats
of
harm
to
me,
my
family,
&
to
slash
my
tires.”

  • “Threatened
me.
Wrote
a
note
on
the
final
test
on
what

would
happen
if
I


didn't
give
him
the
desired
grade.”


  • “…student
made
the
comment
that
if
he
was
not
admitted
to
the
nursing


program
that
he
would
just
take
a
gun
and
"blow"
everyone
away.”


slide-8
SLIDE 8

Why
might
CPH
be
increasing?


  • “…Students are Overwhelmed and

Underprepared”
(Aronowitz,
2011,


campustechnology.com)

 "Students
today
face
new
challenges
and
are


increasingly
spread
thin,
whether
it's
[because
they
are]
 working
full
time,
balancing
finances,
or
caring
for
 families.
Instructors
feel
the
pressure,
too,
as
they
try
to
 do
more
with
fewer
resources
and
teach
students
who
 are
either
ill‐prepared
for
their
day's
lesson
or
distracted
 by
other
issues.“


slide-9
SLIDE 9

Why
might
CPH
be
increasing?


  • Consumer
mentality:


 The
rising
cost
of
a


college
education
has
 also
fostered
a
 ‘consumer
attitude’
 among
some
students
 (and
parents)
who
feel
 they’re
‘paying
 customers’
who
should
 be
‘served
up’
their
 desired
grades
 (Delucchi
&
Korgen,
 2002;
Lampman
et
al.
 2009).


slide-10
SLIDE 10

Why
might
CPH
be
increasing?


  • A rise in ‘academic

self-entitlement’:

 ”…expectations of high

rewards for modest effort, expectations of special consideration and accommodation by teachers when it comes to grades, and impatience and anger when their expectations and perceived needs are not met” (Greenberger, Lessard,

Chen, & Farrugia, 2008, p. 1194).


slide-11
SLIDE 11

Academic
Entitlement


Greenberger,
Lessard,
Chen,
&
Farruggia
(2008)
 Survey
of
466
undergraduates
at
a
large,
public
university

 %
 Endorsing
 If
I
have
explained
to
my
professor
that
I
am
trying
hard,
I
think
he/she
 should
give
me
some
consideration
with
respect
to
my
grade
 66.2%
 If
I
have
completed
most
of
the
reading
for
a
class,
I
deserve
a
B
 40.7%
 If
I
have
attended
most
classes
for
a
course,
I
deserve
at
least
a
grade
of
B
 34.1%
 Professors
who
won’t
let
me
take
an
exam
at

a
different
time
because
of
 my
personal
plans
(vacation
or
other
important
trip)
are
too
strict
 29.9%
 Teachers
often
give
me
lower
grades
than
I
deserve
on
exams
 25.4%
 A
professor
should
be
willing
to
lend
me
his/her
notes
if
I
ask
for
them
 24.8%
 I
would
think
poorly
of
a
professor
who
didn’t
respond
the
same
day
to
an
 email
I
sent
 23.5%


Where does this academic entitlement come from?

slide-12
SLIDE 12

Grade
Inflation:
B
is
the
new
C


  • In
past
30
years:


 83%
increase
in
#
students
w/
A


average


 33%
now
are
“straight
A
students”
  1%
improvement
in
academic


performance
(NAEP
cited
in
Twenge
&


Campbell,2009)


  • Consequences?



 Expect
high
rewards
for
little
effort
  Have
little
experience
with
failure
or


critical
evaluation
of
skills
so
less


  • pportunity
to
build
resilience


 Quite
optimistic
about
future


slide-13
SLIDE 13

Isn’t
optimism
a
good
thing?


  • Twenge
&
Campbell
(2009):


 50%
of
HS
seniors
expect
to
earn
a


graduate
degree


 25%
expected
to
in
1976
  9%
actually
will



 75%
of
HS
seniors
anticipate
a


‘professional’
job
by
age
30



 20%
probably
will
get
there


  • That’s
unrealistic
optimism



 Sets
students
up
for
failure
  Leads
some
to
lash
out
at
those
who
block


their
goals
–
namely
teachers
or
professors


slide-14
SLIDE 14

Are
all
faculty
equally
at
risk?



  • Faculty
Status


 According
to
American
Association
of
University
Professors


(West
&
Curtis,
2006)
women
are
underrepresented
at
higher
 ranks:


 Only
1
in
4
full
professors
at
US
colleges
is
a
woman
  Women
are
less
likely
to
hold
full‐time
academic
positions
(despite
 receiving
½
of
all
graduate
degrees)
  Women
more
likely
to
be
in
temporary
(not
tenure‐track)
positions
  Less
than
1
in
3
tenured
faculty
are
women


  • Likely
that
women,

minorities,
and
faculty
w/
less


experience,
no
PhD,
lower
rank,
no
tenure
eligibility,
or
 adjunct
status
are
viewed
as
lower
in
status
(Lampman,
 2012).


slide-15
SLIDE 15

Prescriptive
gender
norms…
(see
Rudman
&
Glick,
2008)


Women
expected
to
be:
 Men
expected
to
be:


 Communal
(e.g.,


understanding,
 accommodating,
 friendly,
sensitive,
 compassionate,
 nurturing,
and
 forgiving)


 



  • Agentic
(e.g.,
assertive,


dominant,
and
 unwavering
in
their
 demands).



May put women faculty at increased risk when they do not accommodate because they are violating gender norms.

slide-16
SLIDE 16

Random
Sample
of
US
Professors


(Lampman,
2012)



http://ope.ed.gov/accreditation


1,914
colleges/universities
offering
4‐ year
degree
(68%
private/32%
public)
 Stratified
random
sample
of
 100
(68private
and
32
public)


Randomly
select
8
from
 each
school;
send
online
 survey
to800


66%
response
 rate




n=524


slide-17
SLIDE 17

Reported
Student
Incivility‐Bullying
by
Gender


(Lampman,
2012)


74.1
 56.5
 57.2
 32.8
 35.2
 29.5
 40.9
 30.3
 28.1
 9.7
 7.3
 8.6
 7.5
 9.6
 9.6
 82.5
 64.3
 64.9
 47.1
 53.6
 51.5
 47.2
 41.8
 36.8
 17.8
 16.6
 15.1
 15.8
 12.5
 11.6


0
 10
 20
 30
 40
 50
 60
 70
 80
 90


Engaged
in
distracting
conversations
 Requested
you
make
exams/assign.
easier
 Showed
disdain/disapproval
during
class
 Continually
interrupted
you
during
class
 Created
tension
by
dominating
discussion
 Challenged
your
authority
 Demanded
make‐ups/extensions

 Derogatory
or
sarcastic
remark
 Inappropriate
or
hostile
course
evals
 Questioned
your
credentials
 Derog.
comment
on
race,
sex,
sex.
orient.

 Hostile
or
threatening
comment
in
class
 Yelled
or
screamed
at
you
 Accused
you
of
racism,
sexism,
or
 discrimination
in
response
to
undesired
grade
 Made
a
threat
or
intimidation


%
Men
 %
Women


% reporting at least once in past year:

Total
for
women

 (M=15.90)
sig.

 higher

than
 total
for
men

 (M=11.52),

 p<.001.


slide-18
SLIDE 18

Significant
Predictors
of
Incivility‐Bullying

 Bivariate
Correlations



(Lampman,
2012)



Get
more
 incivility
 &
bullying


Women
 faculty
 Younger

 faculty
 Minority
 faculty
 Faculty
 without
 tenure
 Faculty
 without
PhD
 Faculty
with
 lower
rank
 Faculty
with
 fewer
years
 teaching


slide-19
SLIDE 19

Significant
Predictors
of
Incivility‐Bullying

 Multiple
Regression
Analysis


(Lampman,
2012)



Get
more
 incivility
 &
bullying


Women
 faculty
 Younger

 faculty
 Minority
 faculty
 Faculty
 without
 PhD


slide-20
SLIDE 20

Serious
Student
Aggression


(Lampman,
2012)



Student
behavior
occurring
at
 least
once
in
past
year
 %

 Faculty
 Made
a
death
threat
to
you
or
a
 colleague
 1.4%
 Threatened
physical
harm
to
you
 0.4%
 Attacked
you
physically
 0.4%
 Damaged
your
personal
or
 university
property
 2.1%
 Attempted
to
bribe
you
for
a
better
 grade
 4.5%
 Stalked
or
followed
you
 1.2%
 Used
or
threatened
to
use
a
weapon
 against
you
 0.2%


  • About
650
faculty
members
at


UAF
in
2011:


 9

faculty
would
get
death
threats
  2‐3
threatened
with
physical
harm
  2‐3
would
be
attacked
  14
would
have
property
damaged
  29
would
be
offered
a
bribe
  8
would
be
stalked
  1
would
be
threatened
with


weapon
or
worse


slide-21
SLIDE 21

Sexual
Student
Behavior
Aimed
at
Faculty


(Lampman,
2012)



2.20%
 2.20%
 3.80%
 4.80%
 4.80%
 7.80%
 11.90%
 19.70%
 0.40%
 0.80%
 2.10%
 8.30%
 0.40%
 7.50%
 3.30%
 19.60%
 Asked
you

out
on
a
date
 Made
a
sexual
advance
or
proposition
directed
at
 you
 Spread
rumors
of
a
sexual
nature
about
you
 Ogled
or
looked
at
you
suggestively
 Misinterpreted
your
behavior
as
sexual
interest
 Made
a
sexual
comment
to
you
 Displayed
sexual
body
language
 Flirted
with
you


%
of
faculty
reporting
behavior
at
least
once
in
past
year
 %
Women
 %
Men


Only
statistically

 significant

 predictors:

 being
younger

 and
less
 experienced/of
 lower
rank.


slide-22
SLIDE 22

Have
you
experienced
a
significant
incident
of
 student
incivility,
bullying,
aggression
or
 sexual
harassment?
(N=257e)
(Lampman,
Crew,
Lowery,
&


Mulder,
in
progress)


50.2
 63.3
 0
 10
 20
 30
 40
 50
 60
 70
 80
 90
 100
 %
of
Men
'Yes'
 %
of
Women
'Yes'


Significantly
more
women
than
men
said
yes,
p
<
.01


slide-23
SLIDE 23

Keyword
Analysis
of
Text


(Lampman,
in
press;
Lampman
et
al.,
2012)


  • Respondents
described
“most
severe
incident


during
their
career”
in
their
own
words


  • Categorized
each
response
using
SPSS
Text


Analytics
for
Surveys
using
keywords/phrases
as:


 Rude,
disruptive,
or
disrespectful
behaviors

(RDDB)
  Hostility,
anger,
or
aggression
(HAA)
  Challenging,
arguing,
refusing
behaviors
(CARB)
  Intimidation,
threats,
bullying,
and
accusations
(ITBA)
  Unwanted
sexual
attention
(USA)
  Sexual
harassment
(SH)


  • Note:
an
incident
could
receive
more
than
one
code


 



slide-24
SLIDE 24

Rude,
Disrespectful,
Disruptive
 Behaviors
(RDDB)
(Lampman
et
al.,
2012)


  • “Eye
rolling,
snide
remarks
loud


enough
for
her
peers
at
her
table
 to
hear
but
low
enough
that
I
 couldn't
hear,
"disgust"
as
a
facial
 expression,
said
"fuck"
loudly…”


  • “Very
sarcastic
and


condescending
in
class.”


  • “Two
students
routinely


conversed
together
during
class
in
 loud
voices,
disturbing
the
rest
of
 the
class.”


0
 10
 20
 30
 40
 50
 60
 Percent
of
 faculty
whose
 incident
 description
 contained
RDDB
 Men
 (40.4%)
 Women
 (44.4%)
 Total
 (42.6%)


slide-25
SLIDE 25

Hostility,
Anger,
Aggression
(HAA)


(Lampman
et
al.,
2012)


  • “Public
verbal
assault
(yelling,
spitting,


screaming,
etc)
‐‐
onlookers
called
 police.”



  • “Became
very
verbally
angry.

Seemed
to


lack
control
of
anger.

Physically
red,
 head
and
neck
veins
distended,
hands
 clenched.”



  • “Displayed
anger
and
seemed
nearly


violent
when
told
he
must
take
a
quiz
 despite
missing
the
previous
class
due
to
 a
sporting
event
(excused).”



0
 10
 20
 30
 40
 50
 60
 Percent
of
 faculty
whose
 incident
 description
 contained
HAA
 Men
 (34.6%)
 Women
 (39.8%)
 Total
 (37.6%)


slide-26
SLIDE 26

Challenging
Behaviors
(Lampman
et
al.,
2012)


  • “Student
argued
with
me
regarding
a


quiz
question.

I
explained
why
the
 student's
answer
was
wrong,
but
the
 student
wouldn't
drop
the
subject
and
 kept
arguing.”


  • “
This
was
an
extremely
outspoken


student
who
challenged
everything
 from
assignments
to
his
answers
on
 tests.

It
was
obvious
the
rest
of
the
 class
saw
him
outside
the
norm.
 Hostile
evaluation
and
questioning
of
 credentials”



  • “Explicitly
challenged
my
authority


and
ability
to
run
class.”



0
 10
 20
 30
 40
 50
 60
 Percent
of
 faculty
whose
 incident
 description
 contained
CB*
 Men
 (29.8%)
 Women
 (43.6%)
 Total
 (37.6%)


* p<.01; **p<.01; ***p<.001

slide-27
SLIDE 27

Intimidation,
Threats,
Bullying,
&
 Accusations
(ITBA)
(Lampman
et
al.,
2012)


  • “Threatening
legal
action
for
not


allowing
prohibited
make
up
 classes,
exams,
late
papers
etc.”


  • “I
received
a
death
threat.”

  • “Threatened
physical
harm.“

  • “Student
accused
me
of
racism


after
I
caught
him
in
plagiarism
for
 the
second
time,
threatened
to
 call
in
authorities
but
did
not
 follow
through.”



  • “Attempting
to
bully
me
into


changing
grade.”


0
 10
 20
 30
 40
 50
 60
 Percent
of
 faculty
whose
 incident
 description
 contained
ITB*
 Men
 (29.8%)
 Women
 (42.9%)
 Total
 (37.1%)


* p<.01; **p<.01; ***p<.001

slide-28
SLIDE 28

Unwanted
Sexual
Attention
(USA)


(Lampman
et
al.,
2012)


  • “I
have
been
asked
out
on
a


date,
or
told
I
looked
 ‘hot’…”


  • “Student
flirted
excessively


with
me.”


  • “A
student
"crush"
that


included
a
letter
of
 proposition
and
flirtatious
 behavior.”



0
 5
 10
 15
 20
 25
 Percent
of
 faculty
whose
 incident
 description
 contained
USA
 Men
 (14.4%)
 Women
 (9.0%)
 Total
 (11.4%)


slide-29
SLIDE 29

Sexual
Harassment
(Lampman
et
al.,
2012)


  • “She
suggested
that
she


would
do
ANYTHING
for
a
 grade...”


  • “Disseminated
some
material


with
her
friends
indicating
 that
she
found
me
sexually
 attractive,
fantasizing
about
 sexual
activity
with
me,
and
 indicating
that
was
 something
she
would
like
to
 see
happen.”


  • “Suggestion
of
sexual
favors


in
return
for
a
good
grade.”



0
 5
 10
 15
 20
 25
 Percent
of
 faculty
whose
 incident
 description
 contained
 SH***
 Men
 (11.5%)
 Women
 (1.5%)
 Total
 (5.9%)


* p<.01; **p<.01; ***p<.001

slide-30
SLIDE 30

Negative
Consequences
of
CPH
(Lampman
et
al.,
2012)


2%
 1%
 7%
 18%
 13%
 9%
 15%
 12%
 21%
 16%
 25%
 29%
 19%
 24%
 36%
 32%
 48%
 3%
 9%
 11%
 16%
 18%
 19%
 21%
 26%
 33%
 33%
 34%
 36%
 36%
 42%
 51%
 53%
 68%


0%
 20%
 40%
 60%
 Went
to
see
mental
health
prof.
 Treated
for
stress‐related
illness
 Canceled
class
because
distraught
 Felt
embarrassed
to
talk
to
colleagues
 Became
depressed
 Suffered
from
stress‐related
illness
 Personal
life
suffered
 Felt
like
quitting
job
 Physically
afraid
of
student
 Didn't
want
to
go
to
work
 Productivity
suffered
 Difficulty
concentrating
at
work
 Afraid
to
be
alone
in
classroom

 Difficulty
sleeping
 Significantly
anxious
 Avoided
eye
contact
w/
student
 Avoid
student
outside
of
class
 %
Women

 %
Men
 Mean
#
conseq.
 for
women

 (M=3.26)
sig.

 higher

than
 for
men

 (M=5.06),

 p<.001.


slide-31
SLIDE 31

How
do
Faculty
Respond
to
Most
Serious
 Incident
of
CPH?
(Lampman,
in
press)


1.7
 8.5
 29.1
 25.6
 44.4
 41.9
 7.3
 15.9
 28.1
 36
 71.7
 76.3
 Changed/dropped
assign*
 Reported
it
to
University
police
 Reported
it
to
Dean
of
Students
 Reported
it
to
Dean
of
College
 Reported
it
to
Chair*
 Sought
social
support***
 Percent
of
Women
 Percent
of
Men


* p<.01; **p<.01; ***p<.001

slide-32
SLIDE 32

How
do
Faculty
Respond
to
Most
 Serious
Incident
of
CPH?
(Lampman,
in
press)


  • Fewer
than
1
in
3
report
to
DOS


 Faculty
may
not
know
the
correct
way
to
report
  May
fear
it
will
affect
chances
for

retention,
tenure
,
promotion


 But
when
they
do
report,
fairly
satisfied
with
outcome


  • Reporting
to
Chair
or
College
Dean
may
backfire


 They
are
faculty
supervisors;
can’t
discipline
students
  They
may
ask
you
to
change
a
grade
to
make
it
go
away


  • Women
more
likely
to
take
action
than
men


 Experience
harsher
incidents
  More
open
to
sharing
vulnerability
with
colleagues


  • Women
much
more
likely
to
change/drop
assignments


 What
needs
to
change
is
student’s
behavior
  Women
shouldn’t
feel
pressured
to
‘water
down’
or
drop


assignments

because
they
lead
to
problems


slide-33
SLIDE 33

Recommendations
for
Faculty


  • Code
of
Conduct


(Morris,
2008)


 Best
if
students
have
hand
in


developing
it


 Establish
‘ground
rules’
for
class


 What
constitutes
civil
conduct
in
 class
and
in
electronic
 communications
with
faculty
 and
peers?
  What
actions,
words,
and
 requests
are
unacceptable?


slide-34
SLIDE 34

Recommendations
for
Faculty 



  • Class
Policies


 Have
clear
policies
(and
enforce
them):

  late
work
  missed
exams
  use
of
technology
in
classroom
  plagiarism
  grading
policies
  Avoid
making
special
accommodations:
  “All
students
in
the
class
were
informed
that


these
were
the
policies
at
the
beginning
of
 the
class
and
in
the
syllabus,
and
it
would
be
 unfair
to
everyone
else
to
give
one
person
an
 exception.”
(Lampman,
2012)


 Invoking
norm
of
‘fairness’
increases
 likelihood
that
students
will
comply
with
it
 (Bicchieri
&
Chavez,
2009)


slide-35
SLIDE 35

Recommendations
for
Faculty


  • Technology
and
Social


Networking


 Set
limits
and
expectations
for
access

  Students
can
contact
faculty
24/7

  State
how
long

they
can
expect
to
wait
  Maintain
clear
boundaries
with
students
  Not
a
good
idea
to
‘friend’
students
  Avoid
using
cell
or
home
phone
to
 communicate
with
students
  Conduct
electronic
‘check‐up’

  Google
yourself
  Report
anything
damaging;
have
it
removed
  Also
report
it
to
the
University


slide-36
SLIDE 36

Recommendations
for
Faculty


  • Responding
to
CPH


 When
instances
arise,
even
if
slight,


deal
with
them
right
away
(Schultz,
 2008)


 Calling
attention
to
a
student’s
 disruptive
behavior
is
usually
enough
 to
keep
it
from
happening
again
  Letting
incivility
go
may
be
seen
as
 tacit
approval
of
the
behavior
:


 They’re
likely
to
do
it
again
or
cross
a
 further
line
in
the
future


 Incivility
is
a
stepping
stone
on
the
 continuum
of
aggression


 Encourage
face‐to‐face
meetings


rather
than
email,
preferably
with
 another
person
present


slide-37
SLIDE 37

What
helps?


  • At
UAA,

CAFÉ
has
workshops


several
times
a
semester
to
help
 faculty
learn
to
deal
with
CPH


  • Psychology
Undergrad
faculty
have


‘mentoring
moments’
in
our
weekly
 meetings
to
gather
advice
and
 support
from
colleagues
about
 difficult
students


  • Our
Dean
of
Students
Office
is


incredibly
supportive
and
effective
 in
managing
CPH


 But
they
can’t
help
you
if
you
don’t
ask


for
it.


slide-38
SLIDE 38

References


  • Aronowitz,
S.
(2011).
Survey
shows
college
students
are
overwhelmed
and


underprepared.
Retrieved
from
http://campustechnology.com/articles/2011/02/16/ survey‐shows‐college‐students‐overwhelmed‐underprepared.aspx


  • Bicchieri,
C.
&
Chavez,
A.
(2009).
Behaving
as
expected:
Public
information
and
fairness


norms,
Journal
of
Behavioral
Decision
Making.
doi:
10.1002/bdm.648


  • Benson,
K.
A.
(1984).
Comments
on
Crocker’s
‘An
Analysis
of
University
Definitions
of


Sexual
Harassment,
Signs,
9,
516‐519.
doi:
10.1086/494083


  • Chamberlin,
J.
(2010,
October).
Study
reveals
startling
abuse
of
teachers
by
students,


even
parents.
Monitor
on
Psychology,
41(9),
13.


  • Delucchi,
M.
&
Korgen,
K.
(2002).
We’re
the
customer
–
we
pay
the
tuition:
Student


consumerism
among
undergraduate
sociology
majors.
Teaching
of
Sociology,
30,
 100‐107.

doi:
10.2307/3211524


  • Greenberger,
E.,
Lessard,
J.
Chen,
C.
&
Farrugia,
S.P.
(2008).
Self‐entitled
college


students:

Contributions
of
personality,
parenting,
and
motivational
factors.
Journal
of
 Youth
and
Adolescence,
37,
1193‐1204.
doi:
10.1007/s10964‐008‐9284‐9.


  • Josephson
Institute

(2010).
Study
of
more
than
43,000
shows
high
school
experience
is


more
glum
than
glee.
Retrieved
from
http://charactercounts.org/programs/reportcard/ 2010/installment01_report‐card_bullying‐youth‐violence.html


slide-39
SLIDE 39

References


  • Lampman,
C.
(2008).
Contrapower
harassment
on
campus:
Incidence,
consequences,


and
implications.
In
K.
Landis
(Ed.)
Start
Talking:
A
Handbook
for
Engaging
Difficult
 Dialogues
in
Higher
Education.
Published
by
the
University
of
Alaska
Anchorage
and
 Alaska
Pacific
University.


  • Lampman,
C.
(2012).Women
faculty
at
risk:
U.S.
Professors
Report
on
their
Experiences


with
Student
Incivility,
Bullying,
Aggression,
and
Sexual
Attention.
NASPA
Journal
About
 Women
in
Higher
Education,
5(2).


  • Lampman,
C.
(in
press).
Taking
Action:
Gender
Differences
in
Faculty
Responses
to


Student
Incivility,
Bullying,
Sexual
Harassment
and
Aggression.
Book
chapter
to
 appear
in
Stepnick,
Andi
and
De
Welde,
Kris:
Disrupting
the
Culture
of
Silence:
 Women
Navigating
Hostility
and
Making
Change
in
the
Academy.
Vanderbilt
 University
Press.


  • Lampman,
C.,
Crew,
E.C.,
Lowery,
S.D.,
&
Mulder,
M.
(2012,
April).
U.S.
professors


describe
their
most
serious
experience
with
academic
contrapower
harassment.
 Paper
to
be
presented
at
the
Western
Psychological
Association
Meeting,
 SanFrancisco,
CA.


  • Lampman,
C.,
Phelps,
A.,
Bancroft,
S.,
&
Beneke,
M.
(2009).
Contrapower
Harassment
in


Academia:
A
Survey
of
Faculty
Experience
with
Student
Incivility,
Bullying,
and
Sexual
 Attention.
Sex
Roles,
60(5‐6),
331‐346.
doi:
10.1007/s11199‐008‐9560‐x


slide-40
SLIDE 40

References


  • Morris,
K.
(2008).
Codes
of
conduct.
In
K.
Landis
(Ed.)
Start
Talking:
A
Handbook
for


Engaging
Difficult
Dialogues
in
Higher
Education.
Published
by
the
University
of
Alaska
 Anchorage
and
Alaska
Pacific
University.


  • Rudman,
L.
A.
&
Glick,
P.
(2008).
The
social
psychology
of
gender:
How
power
and
intimacy


shape
gender
relations.
New
York:
The
Guilford
Press.


  • Schulz,
B.
(2008).
Recognizing
and
responding
to
disruptive
students.
In
K.
Landis
(Ed.)


Start
Talking:
A
Handbook
for
Engaging
Difficult
Dialogues
in
Higher
Education.
Published
 by
the
University
of
Alaska
Anchorage
and
Alaska
Pacific
University.


  • Twenge,
J.
M.
&
Campbell,
K.W.
(2009).
The
Narcissism
Epidemic:
Living
in
the
Age
of


Entitlement.
Free
Press
(a
division
of
Simon
&
Schuster).


  • West,
M.S.
&
Curtis,
J.W.
(2006).
AAUP
Faculty
Gender
Equity
Indicators
2006.
The


American
Association
of
University
Professors,
Washington
D.C.


  •