Breach Notification Response Information Security and Privacy - - PowerPoint PPT Presentation

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Breach Notification Response Information Security and Privacy - - PowerPoint PPT Presentation

Breach Notification Response Information Security and Privacy Office January 2012 Agenda Your information has been breached Now what? Youve Got Mail Breach Notification Letters 46 states have breach notification laws 1 st


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Breach Notification Response

Information Security and Privacy Office January 2012

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Agenda

  • Your information has been breached –

Now what?

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You’ve Got Mail

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Breach Notification Letters

  • 46 states have breach notification laws

– 1st law: California SB 1386, effective July 1, 2003 – Ariz. Rev. Stat. § 44-7501

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Now What?

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What Was Breached? Name, Address, eMail

  • Be aware

– You may be a phishing target

  • Monitor your finances

– Bank statements – Credit card statements

  • Change your passwords

– Use different passwords for different accounts

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What Was Breached? Credit Card

  • Close accounts immediately

– Call card issuer

  • Be aware

– Look for small purchases ($1.00 or less)

  • Most card issuers use anti-fraud

systems to detect fraudulent use almost immediately

  • By calling immediately, you limit your liability for

fraudulent charges (to $50)

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What Was Breached? SSN

  • Be aware
  • Monitor your credit report

– Inquiries from companies you didn’t contact, accounts you didn’t

  • pen, debts your can’t explain
  • Consider placing an initial fraud alert on your credit

report

– Stays on credit report for 90 days – Requires businesses to verify your identity before issuing you credit

  • May cause delays if you’re trying to obtain credit
  • Most organizations will provide 1 year of credit

monitoring services

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Today’s Key Lesson

  • Be aware

– Privacy is sometimes a trade-off – But don’t blindly give it up

  • Be aware

– Understand how your info will be used and whether it’s shared

  • Be aware

– Protect devices, your accounts, and your information

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Questions? Contact ispo@phoenix.gov