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Boo ook Acq cquis isitio ion in n the the (ne (new) era er - - PowerPoint PPT Presentation

Boo ook Acq cquis isitio ion in n the the (ne (new) era er a of of dig digit ital l ed educatio ion (Edit/crop photo to align within this space) 3 June 2020 Zoe Loveland, Sr Director Regional Marketing EMEAI Cherry Otto, Market


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(Edit/crop photo to align within this space)

Boo

  • ok Acq

cquis isitio ion in n the the (ne (new) er era a of

  • f dig

digit ital l ed educatio ion

3 June 2020

Zoe Loveland, Sr Director Regional Marketing EMEAI Cherry Otto, Market Development Manager EMEAI

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Agenda

Pre-COVID Books Acquisitions Market Research key findings overview

– Spend on Books – Library Budgets Trends for Books – Purchasing Decisions – Supplier Selection

Post-COVID Key trends and insights from the use of Ebook Central platform

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Introduction: What can we learn from the pre-COVID world?

Higher Education Book purchasing was in transition to e-first even before COVID-19 accelerated the need

3 ProQuest surveyed librarians in higher education institutions across the UK in February this year The results provide insight into a market that was increasingly transitioning to be ‘e-first’ to meet changing user needs and ability to provide wider access via the increasing variety of eBook models available This transition was being impacted (positively and negatively) by factors such as reading list preferences, print preferences for some courses, flat and decreasing budgets for books

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Poll Question 1

In the coming academic year, which of the following areas do you expect will see the largest relative increase in the need for library resources and support from library staff? A. Providing content, training, and other support for teaching. B. Helping faculty and others to further their research. C. Communicating new procedures and other changes to library users. D. Managing staff, revising processes and workflow, adjusting usage of offices, public spaces, and other building issues.

4

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UK Book Acquisition and Market Trends Survey

Responses from 65 universities in UK

19% 6% 44% 6% 8% 17%

Russell Group 1960s University Post-1992 Post-2000 Specialist Other

48% 19% 8% 8% 8% 6% 4%

SUPC NEYAL APUC LUPC NOWAL MUAL WHELF

Respondents by Consortium Membership Respondents by Institution Type

Research

  • bjectives

Understand the current UK books acquisition landscape and identify key trends impacting:

  • Budgets
  • Buying decisions
  • Supplier choice

5

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Current Spend on Books (pre-COVID)

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Ebook and Print Book spend is equally split in libraries in UK

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Print Books 49.3% Ebooks 50.7%

Range from: Average spend by institutions across survey responses

  • 20% print/80% electronic (5 respondents)
  • 80% print/20% electronic (3 respondents)
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The transition of budget to ebooks is happening in the majority of libraries

8

78%

  • f respondents reported that

expenditure on ebooks had increased and on print decreased

  • ver the past three years

Increases due to

  • EBA and DDA models being used more by libraries
  • Increase in user demand for ebooks
  • Introduction of institutional e-first policies

Types of institution with most increase in ebook spend

  • Russell Group Universities: more likely to be spending on EBA and ebook

publisher collections

  • Post 1992 Universities: buying title by title from aggregators
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Changing user needs have the greatest influence on electronic spend

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68% 53% 44% 37% 10% 2%

Changing user needs Institutional funding Student numbers Changing academic portfolio Political climate Other

Accessibility Increase in distance learning courses “ebooks are preferred because they are more accessible for visually impaired students”

Key Changing User Needs

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Budget Trends

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Budget Trends

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17% 29% 10% 19% 11% 14%

Less than £50k £50k-£250k £250k-£500k £500k-£1M £1M - £3M Prefer not to say

Annual Books Budgets Of Respondents

24%

Average spend of overall content budget on books

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68% of respondents have seen flat or decreasing books budgets for past 3 years

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Decreased 42% Increased 32% No Change 26%

Books budget being used to accommodate increased costs of journals “Reducing expenditure on books is generally easier than reducing subscription spend” “The whole resources budget is under pressure – print loans are falling year on year so the print budget will be going through the same process that the journals budget has been through – a smaller more tightly focused spend on print”

Reasons Stated For Decreases

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75% of respondents thought that further changes to the books budget over next 3 years was very/likely

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*Since the survey was completed, it has been announced that VAT was removed from ebooks on 1 May 2020.

Ebook bundles - There will be more emphasis on e-book deals rather than title-by-title acquisition; this changes the way purchasing decisions are made Etextbooks - An increase in etextbook provision will put pressure on the monograph budget VAT - If VAT is removed from electronic resources, the university may claw back some of the resources fund* Brexit - The political situation and associated recruitment issues (staff and students) are expected to bring profound change Distance learning - The introduction of more off-campus courses means less need for print books and more need for ebooks

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Purchasing Decisions

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Purchasing Decisions: Multi-user access and price are the highest valued attributes in ebooks

15 Which attributes do you rate as most important when selecting ebooks?

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80% of respondents are using resource list software to support purchase decisions

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Yes 80% No 20%

Is the resource list the primary vehicle for determining purchase decisions in your library?

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70% of respondents are using commercial suppliers resource list software

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0% 10% 20% 30% 40% 50% 60% 70% 80% Commercial Suppliers University's Own System None

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Resource lists are gradually taking on more types of content

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45% 16% 15% 15% 16%

More types of content included Getting longer Getting shorter Different types of content dominate Other

Content on resource lists is changing

Lecturers are adding more content types Software introduction has led to an increasing number of resource lists Addition of VLE content Materials which are more inclusive (gender/race/inclusive theories) Materials which are accessible for students with disabilities More ‘just-in-time’ reading lists e.g. for weekly assignments

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Supplier Choice

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Library suppliers and aggregators are the main source of both print books and ebooks

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92% 80% 23% 6% 2% 94% 8% 59% 0% 2% Library suppliers/ aggregators Online retailers Direct from publishers Direct from authors (OERS) Other

Print Books Ebooks

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Libraries typically resort to more than one ebook business model

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82% 52% 32% 53% 52% 50% 58% 53% 44% 6% 5%

Title-by-title Collection subscription E-textbooks Collection subscription Collection purchase Title-by-title DDA Open Access EBA Crowdfunding Other Library suppliers / aggregators Direct from publishers Publishers + aggregators Other

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Russell Group and 1960s universities bought using more buying models and suppliers

0% 20% 40% 60% 80% 100% Title-by-title Collection subscription E-textbooks Collection subscription Collection purchase Title-by-title DDA Open Access EBA Crowdfunding Other Library suppliers / aggregators Direct from publishers Aggregators & publishers Other

Russell Group

0% 20% 40% 60% 80% 100% Title-by-title Collection subscription E-textbooks Collection subscription Collection purchase Title-by-title DDA Open Access EBA Crowdfunding Other Library suppliers / aggregators Direct from publishers Aggregators & publishers Other

Post-1992

0% 20% 40% 60% 80% 100% Title-by-title Collection subscription E-textbooks Collection subscription Collection purchase Title-by-title DDA Open Access EBA Crowdfunding Other Library suppliers / aggregators Direct from publishers Aggregators & publishers Other

1960s University

0% 20% 40% 60% 80% 100% Title-by-title Collection subscription E-textbooks Collection subscription Collection purchase Title-by-title DDA Open Access EBA Crowdfunding Other Library suppliers / aggregators Direct from publishers Aggregators & publishers Other

Post-2000

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More content purchased direct from publishers More title by title purchases from aggregators and library suppliers

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UK librarians weigh up many pros and cons across ebook models 1/2

“At the moment there is no perfect model. They are all useful”

23 Preferred Model Advantages of Preferred Model Disadvantages of Preferred Model

Title-by-title

  • Meets resource list demands
  • Aids budget control
  • If aggregator-supplied:

– Not lots of contracts – Can check for availability against print – Ease of both acquisition and payment

  • Some material not used when librarian chooses
  • DRM is more restrictive, “but functionality

largely OK”

  • Not all the titles wanted available

Aggregator subscription collections

  • Simple, straightforward
  • Meets specific requirements within a range of

subjects

  • Can’t always get wanted titles
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UK librarians weigh up many pros and cons across ebook models 2/2

“At the moment there is no perfect model. They are all useful”

24 Preferred Model Advantages of Preferred Model Disadvantages of Preferred Model

EBA

  • Good when plenty of content is opened up
  • Users get access to all resources (when there are

sufficient funds)

  • Avoids buying unwanted titles
  • Expensive
  • Users get used to seeing all the content: it’s

harder to withdraw content once users have already seen it

  • Not sustainable over a longer period of time

DDA

  • Access is guaranteed and browsing is free
  • Helps budget go further when “heavily-profiled”
  • Breadth of collection
  • Student-driven
  • Some titles only used once
  • Often includes DRM

Unlimited multiple user access, DRM-free specified

  • 80% of the budget spent on resource lists but can

still only fulfil requirements using this model

  • Students don’t like multiple platforms
  • Publishers’ platforms less reliable than

aggregators’ platforms

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In the coming academic year, what will be your top purchasing priority?

  • A. Ebook bundles
  • B. Reading list titles in e-format
  • C. Subscriptions
  • D. Etextbooks
  • E. Faculty requests
  • F. Other

Attendee Poll 2

25

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Summary of Key Findings

26 Spend on Books Budgets Purchasing Decisions Supplier Selection

  • Equal split between eBook

and print spend, currently

  • Strong trend to shift the

library budget towards eBooks

  • This trend is driven mainly

by changing user needs such as more students switching to distance learning

  • The shift towards eBooks is

forecast to increase further

  • ver the next three years
  • The most valued attributes

in eBooks are multi-user access and price

  • 24% of the overall content

budget is spent on books

  • 68% of libraries have seen

flat or decreased budget for books over 3 years

  • University libraries across

the UK are heavily relying

  • n resource lists to make

purchase decisions

  • The resource lists

themselves are evolving as they gradually take on more types of content

  • Library suppliers and

aggregators are the main source of both print books and eBooks

  • When it comes to eBooks,

most libraries adopt more than one business model for their acquisition

  • The white paper outlines

the pros and cons across eBook models according to librarians

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New Horizons?

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Market trends post-COVID

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Moving lectures to online only - Foreign enrolment uncertainty

– “Loss of £1.5BN from non European Union international students” (UCU and LSE Study April 2020) – “Demand for study abroad remains steady…but most will adjust their plans to begin their university programs in 2021” (QS Survey May 2020)

Library budget uncertainty; prioritisation of eresources for course content

– Converting physical collections to digital

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Key trends and insights from the use of Ebook Central post-COVID

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5-Jan 12-Jan 19-Jan 26-Jan 2-Feb 9-Feb 16-Feb 23-Feb 1-Mar 8-Mar 15-Mar 22-Mar 29-Mar 5-Apr 12-Apr 19-Apr 26-Apr 3-May Perpetual Licenses 2020 Subscription 2020 5-Jan 12-Jan 19-Jan 26-Jan 2-Feb 9-Feb 16-Feb 23-Feb 1-Mar 8-Mar 15-Mar 22-Mar 29-Mar 5-Apr 12-Apr 19-Apr 26-Apr 3-May Perpetual Licenses 2020 Subscription 2020 5-Jan 12-Jan 19-Jan 26-Jan 2-Feb 9-Feb 16-Feb 23-Feb 1-Mar 8-Mar 15-Mar 22-Mar 29-Mar 5-Apr 12-Apr 19-Apr 26-Apr 3-May Perpetual Licenses 2020 Subscription 2020

Global Ebook Usage Trends

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Start of Year Online-Only

Online Transition

Start of Year

  • Usage was slowly climbing,

following much of the same trajectory as in years past

Online Transition

  • Around March 1st, many

universities worldwide began to shift learning to online-only

  • Usage dipped in mid-March as

efforts coalesced around

  • nline-only educations

Online-Only Begins

  • Late March, online-only was

the norm & usage exploded across our ebook products

Total Usage

5-Jan 12-Jan 19-Jan 26-Jan 2-Feb 9-Feb 16-Feb 23-Feb 1-Mar 8-Mar 15-Mar 22-Mar 29-Mar 5-Apr 12-Apr 19-Apr 26-Apr 3-May Perpetual Licenses 2019 Perpetual Licenses 2020 Subscription 2019 Subscription 2020

Summary

Note: Usage is pages copied, printed and viewed plus chapter and full-title downloads

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UKI Ebook Usage Trends

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Start of Year Online-Only

Online Transition

Start of Year

  • Usage was fairly steady in the

start of the year following much of the same trajectory as in years past

Online Transition

  • Early March, UKI universities

began to shift learning to

  • nline-only
  • Usage dropped in mid-March

as users in the UKI region found a new distance learning routine

Online-Only Begins

  • Late March, users became

comfortable with distance learning, thus, usage increased across our ebook products

Total Usage

Summary

Note: Usage is pages copied, printed and viewed plus chapter and full-title downloads

5-Jan 12-Jan 19-Jan 26-Jan 2-Feb 9-Feb 16-Feb 23-Feb 1-Mar 8-Mar 15-Mar 22-Mar 29-Mar 5-Apr 12-Apr 19-Apr 26-Apr 3-May Perpetual Licenses 2019 Perpetual Licenses 2020 Subscription 2019 Subscription 2020

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UKI Rapid Growth in User Engagement

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How are Patrons Using the Books?

Full Title Downloads

+40%

Chapter Downloads

+37%

Pages Printed

10%

Downloads

  • Usage is growing more for downloads, versus online usage – driven by volume

in Chapter downloads

Online Usage

  • Pages copied grew more over pages viewed

– Pages viewed typically has largest volume, so the continued growth is no surprise here – Pages copied grew tremendously, which means, users are grabbing the text they need for reference later

  • Pages printed has shown a slight increase

– The slight increase is due to the lack of printing capabilities available at home (or the inability to print multiple pages)

While overall usage is growing, how patrons are consuming content is changing

  • Vs. 2019

Change in # Sessions +21% Change in # Unique Users +13% Change in # Searches +6%

276K 1.1M

Pages Viewed

+28%

92M

Pages Copied

+37%

1.6M 25M

Comparison: Mar-May 2020 vs. Mar-May 2019

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While patrons’ usage behavior is shifting to favor downloads and pages copied, the most used subjects and titles remain the same

Do these trends align with what you’re seeing at your library?

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Usage of ebooks has increased considerably in recent months and year over year Ebooks offer a bridge across learning environments, meeting your patrons’ distance learning needs during this pandemic

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And thank You! We are here to support you

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ProQuest Assistance Hub Support, LibGuides, Training and more https://www.proquest.com/company/ProQuestAssistanceHub.html customersupport@proquest.com Ebook Central Marketing Toolkit go.proquest.com/EbookCentral_OnlineMarketingToolkit Need help to support faculty or convert reading list content to e? Please reach out to your ProQuest Books Specialist Need help to promote e-resources to your students? Please reach out to your Marketing Specialist: Nevena.Zorova@proquest.com

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Special Thank You

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@UKLibrariesNAG