Board Leadership and Performance in a Crisis April 2020 Alex - - PowerPoint PPT Presentation

Private and Confidential

Board Leadership and Performance in a Crisis

April 2020 Alex Madronal

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Amid COVID-19’s rapid spread across the globe, boards are moving fast to

• versee the deployment or refreshment of crisis management protocols

The pandemic’s impact will be felt differently by every company, region and

• sector. Boards will have to adapt depending on their unique circumstances

and will continue to be agile in their response Irrespective of industry, a crisis of this magnitude acts as a true pressure test for boards, uncovering new fault lines that directors must navigate and requiring a new modus operandi of communication and executive team interaction We spoke with almost 20 seasoned directors and active and retired CEOs to glean their lessons for boards on navigating the uncertainty and adapting to new challenges

Covid-19: A Test of Board Leadership

Source: Board Leadership and Performance in a Crisis: Communicate Often, Elevate the Narrative, and Don’t Declare Victory Too Soon; RRA Analysis

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Recommendations for improving Board Leadership and Performance in a Crisis

Elevate Communication and Engagement while Minimizing Distractions Don’t Lose Sight

• f the Long

Term Or Indulge Wishful Thinking Do Not Neglect Culture, Behaviors, and Leadership

Source: Board Leadership and Performance in a Crisis: Communicate Often, Elevate the Narrative, and Don’t Declare Victory Too Soon; RRA Analysis

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Elevating Communication and Engagement While Minimizing Distractions

Establish Clear Communication Channels Curb and Channel Your Enthusiasm Step Up, Don’t Overstep

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Source: Board Leadership and Performance in a Crisis: Communicate Often, Elevate the Narrative, and Don’t Declare Victory Too Soon; RRA Analysis

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Don’t Lose Sight of the Long-Term or Indulge in Wishful Thinking

Plan for Permanent Changes Challenge the Optimism

• f your Worst-Case

Scenario Challenge Premature Declarations

• f Victory

Elevate the Post-Recovery Narrative

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Source: Board Leadership and Performance in a Crisis: Communicate Often, Elevate the Narrative, and Don’t Declare Victory Too Soon; RRA Analysis

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Do Not Neglect Culture, Behaviors, and Leadership

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Closely Manage and Monitor Board Culture and Behaviors Live Your Values and Set the Tone Remember the “Soft Stuff” Matters More in Hard Environments Take Note of What this Moment Reveals About Leadership Teams and Succession Pipelines

Source: Board Leadership and Performance in a Crisis: Communicate Often, Elevate the Narrative, and Don’t Declare Victory Too Soon; RRA Analysis