Beyond Removing Impediments: Scrum Master as Team Coach Image by - - PowerPoint PPT Presentation

Beyond Removing Impediments:

Scrum Master as Team Coach

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› Agile Coach and Consultant › Certified Professional Co-Active Coach › Help people discover and develop their agile

instincts

› DFW Scrum user group leader and Dallas

Agile Leadership Network member

› Glasses wearer

Allison Pollard

Today’s presentation

› What does “Scrum Master as Team Coach” mean? › What is a high performing team? › What tools can you use to coach a team to become high performing?

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The Scrum Master role

› VERY different from being a Project Manager › Responsible for ensuring Scrum is understood and followed › Servant leader

The Scrum Master acts as the team’s coach!

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Building a high performing team

› Self-organizing › Cross-functional › Accountable as a team › Striving for AWESOME

The Scrum Master reinforces the “team” mentality

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focus

The High Performance Tree

commitment respect

Committed to team success Self-organizing Owns its decisions & commitments T rust motivates them Constructive disagreement Believe they can solve any problem Consensus-driven Empowered T eam that can do anything Room for team & individual growth G e t a s t

• n

i s h i n g r e s u l t s Get the right business value Get business value faster

Activity:

› Think about your current team › Draw more roots to the values that are present in your team › Color in the fruits for the benefits that are present in your team

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› Project kick-offs

› Review the values, characteristics

and benefits

› Define working agreements

› Retrospectives

› Have the team evaluate the

strength of the values, benefits in the team

How to use the tree with your team

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Coaching skill: asking questions

› Not about eliciting more information for the Scrum Master › Provoke the team to think, feel, or react differently about

the issue at hand

The Scrum Master’s job is to stay curious

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What makes a question Powerful?

› Open-ended › Move the team forward to what it desires rather than ask for justification › Not leading to a particular answer › Reflect active listening

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Activity:

› Form pairs and decide who will be the Coach first and who will be the

Client

› The Client will talk about his/her team › The Coach can only ask powerful questions

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What did you learn?

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Scrum Master as Team Coach

1.

Use metaphors to describe abstract concepts and feelings

2.

Use powerful questions to invite discovery, clarity, and action

Practice these tools with your team to coach them to high performance

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Resources

› Coaching Agile Teams by Lyssa Adkins › Images from Pictofigo, www.pictofigo.com

Contact

allison.pollard@improving.com @allison_pollard www.allisonpollard.com

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