BEST PEOPLE DEVELOPMENT INITIATIVE Ange Bateman Contract - PowerPoint PPT Presentation

CIPS Supply Management Awards 2013 BEST PEOPLE DEVELOPMENT INITIATIVE Ange Bateman Contract Development Manager Sheffield City Council 1

World Class Contract Management Capability  A practical Toolkit  Underpinned by an ‘Intelligent Client’ Approach  Supported by training and support 2

Aims and Objectives  To develop a robust Contract Management resource  To maximise Benefits Realisation through proactive management  To effectively manage risks  To achieve financial benefits 3

Planning and Execution  Initial concept of the Intelligent Client approach developed in 2008  Detailed Contract Management Processes Developed and documented  Approach implementation into Major Strategic Contracts  Subsequent roll-out to other contracts managed by Sheffield City Council 4

Innovation and Creativity  Development of a management framework – The Intelligent Client Model  A practical Toolkit incorporating best practice contract management principles  26 Commercial Processes  Provision of workflows, guidance, and templates  A unified approach to contract management across all contracts 5

Organisational Benefits  Contract Managers empowered to deliver tangible benefits to the Council  Consistent approach to the management of all Strategic Contracts  Improved realisation of Benefits aligned to organisational goals Effective management of risks – retained, transferred and  shared  Delivery of financial savings – additional 8% on top of procurement savings  Improved strategic relationships  Ongoing learning 6

Contract Management Toolkit: The Component Parts  Identifies up to 26 key processes to effectively CONTRACT PROCESS contract manage a contract MANAGEMENT Change  Contract categorisation dictates degree of process Payment application Project Management  Organised as per Intelligent Client Model roles Risk Management allocated to Contract Management Function and Resource Planning Service Area Client Function. All with Contract Milestone Timelines Management Function Accountability. Service Planning Business Continuity PERFORMANCE STRATEGIC RELATIONSHIP Financial Updates & Modelling MANAGEMENT MANAGMENT Financial Strategy Governance Contract Health Checking Performance Management Relationship Management Asset Management Benefits Management Stakeholder & Exit Service Review Communications Management Step-in Audit Notice / Termination Benchmarking / Market Testing 7 Transition / Mobilisation Dispute Resolution Procedure

Best Practice  Who says it’s Best Practice:  LGA  Chartered Institute of Purchasing & Supply (CIPS)  Internal Audit  DEFRA  Over 150 Sheffield City Council Contract Management Practitioners  The vast majority of who have seen it 8

The Future • The launching of a Contract Managers’ Forum • Contract Management Reviews • Sharing Best Practice with other Local Authorities • Private Sector interest • Consultation with CIPFA (Chartered Institute of Public Finance and Accountancy) to develop pilot Contract Management aspect of Value for Money Benchmarking 9