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Background to the Concordat 2014 to date To improve Mental Health Crisis Care All age project Multi-partner agency Includes Voluntary sector Includes Service User voice Work so far in 16\17 MH Conveyancing Pathway Mapping


  1. Background to the Concordat • 2014 to date • To improve Mental Health Crisis Care • All age project • Multi-partner agency • Includes Voluntary sector • Includes Service User voice

  2. Work so far in 16\17 MH Conveyancing Pathway Mapping S136\Street Triage Implications of proposal development Policing & Crime Bill • commissioned a • undertaken a • Joint proposal with • reduction of time private provider to mapping workshop TEWV and police to an individual can be focus solely on as a partnership introduce MH held on a s136 from attending mental which has professionals in the 72 hours to 24 health crisis highlighted a Force Control room • Reduction in the incidents number areas and also mobile use of police cells which need work with police officers as a place of safety on and we have for adults developed a refreshed 2 year action plan for the Concordat.

  3. Work Plan for 17\18 Familiar Faces\High Develop a Single point S136\Street Triage Implications of Policing Intensity users of access for Crisis Implementation & Crime Bill • Identification of • Signposting, support, • Implement the model • reduction of time an common users of a information, onward introduce MH individual can be held range of services referral professionals in the on a s136 from 72 (Physical & MH Force Control room hours to 24 clinical services, and also mobile with • Reduction in the use Police, social police officers of police cells as a services) place of safety for • Identify how these adults can be identified and what needs to be done to support them

  4. Draft County Durham Strategic Plan for County Durham and Darlington Crisis Care Concordat Local Policy National Challenges Vision How Objectives Key Areas of Focus 2016/17 Context Policy Context ce. Services will be delivered outside a hospital setting as The County Durham and Darlington Mental health Crisis Care Concordat have developed an action plan which will see the improvement of all age The County Durham Joint Health and Wellbeing Strategy - This and includes a significant focus on improving emotional health and will commission services which support people to sets out the way in which every child can have the best start in life 1. Crisis care for those under 18 has been under resourced and under valued for See Group Action Plan many years. The Concordat is required to improve crisis care for under 18s and will do this by increasing the service hours and availability. This is done by the Children and Young People’s mental Health and Emotional Wellbeing group Increasing CAMHS Crisis demand -wide, whole family approach. 1. Timely conveyancing will enable patients in crisis (children and adults) to be resilience. conveyed to hospital in a timely manner. A service will be developed which will Pilot service is operational. Ongoing work needed to analyse outcomes and assess need Conveyancing attend within two hours of being called. for longer term service. Commissionin g landscape much as is possible. We will focus on prevention, resilience and recovery through an inclusive, community We want all adults to thrive mentally and emotionally. Everyone will have access to early help in supporting their needs. We 1. The current arrangement for s136 suites (where the police take people who recover from episodes of illness well, in a way which will sustain their wellness in the long term and develop their resilien have been found in a public place suffering from what appears to be a mental Piloting street triage and Force Control room support to Durham Police. Need to focus disorder for assessment) is not sustainable. The Concordat will improve the on analysis of pilot and future services going forward. Section 136 crisis response services from 2014 to 2020. service and deliver the CCG requirement to reduce the use of police cells as suites places of safety for adults and eliminate it for children by 2017. 1. To link with the work undertaken by public health to develop a single point of Parity of access for all patients, a clinical point of access is required for the SPA to refer esteem The County Durham and Darlington Crisis Care concordat sets out a local Durham and Darlington CCGs, Durham Constabulary and Providers from all patients who need clinical interventions. The CCC will facilitate this . response to the challenge se in No Health without Mental Health in 2014 to . improve mental health crisis care. It is a partnership response with active Develop model to enable professionals and patients to refer patients quickly and easily participation from both Durham and Darlington Local Authorites, all three to the right care and support. Single Point of Access 2. Analyse current pathway including statutory crisis service to identify gaps and develop plan to address those gaps within the current cost envelope. Analyse expected need in the population, collate data on current service provision, identify gaps and develop a plan to address these gaps. Frequent users/Familiar Faces Crisis pathway Financial 3. Identify individuals who use emergency services frequently and assess challenges areas. whether we can provide a more appropriate response to their needs. Workshop to discuss needs of familiar faces across partner agencies. Identify how these needs could be addressed and develop plan to deliver improved service. Familiar Faces Workforce

  5. Other actions • Support suicide prevention work – We need to make sure that this will deliver what every provider needs and what patients need and it will also need to be done within existing budgets. Because of the work that has been done over the past year by the Local Authority Public Health team, we are hopeful that this can become a reality quite quickly. Public Health have been looking at all the preventative services they provide and have come to a similar conclusion to us; that access to services needs to be simplified. Working together, we are hopeful to be able to deliver this quickly. • Personal Health Budgets – Personal Health Budgets (individual payments for Local Authorities) we think would work really well to support individuals in retaining good mental health. Everyones mental health support needs are very individualised and if more people could purchase their own support, we could (potentially) reduce the need for crisis care significantly because people become more resilient. Personal Health Budgets for mental health services are quite a new idea (CCGs had to include some mental health options in their local offers published in March 2016) so hard evidence is limited. However, qualitative data and patient feedback suggests that it is very effective. It is an area we certainly need to develop and learn.

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