August Luncheon August 9, 2017 UPCOMING EVENTS South Sound Summer - - PowerPoint PPT Presentation

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August Luncheon August 9, 2017 UPCOMING EVENTS South Sound Summer - - PowerPoint PPT Presentation

August Luncheon August 9, 2017 UPCOMING EVENTS South Sound Summer Social: PEAKS & PINTS Date: August 17th, 2017 Time: 5:30 to 7:30 pm @ Peaks & Pints., Proctor Tickets Available Now Lunch: LEADING STRATEGY THROUGH INSIGHTS Date:


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August Luncheon August 9, 2017

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UPCOMING EVENTS

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South Sound Summer Social: PEAKS & PINTS

Date: August 17th, 2017 Time: 5:30 to 7:30 pm @ Peaks & Pints., Proctor Tickets Available Now

Lunch: LEADING STRATEGY THROUGH INSIGHTS

Date: September 13th, 2017 Time: 12:00 to 1:30 pm @ Washington Athletic Club, Seattle Tickets Available Now

Lunch: NW MARKETING w/ FILSON & ALASKA AIRLINES

Date: October 11th, 2017 Time: 12:00 to 1:30 p.m. @ Lake Union Café, Seattle Tickets Available Soon

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Thank you to our Sponsors

| 3 Learn More At: http://www.psama.org/sponsors

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PSAMA

AMERICAN MARKETING ASSOCIATION | PUGET SOUND

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Today’s panel talks… Content Marketing

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Brad Cochrane

  • Public Speaker, Consultant, &

Author

  • Story First Marketing
  • TEDx Speaker Coach
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Shannon Riggs

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CONTENT MARKETING

Building Your Strategy

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First, why all the fuss about content marketing anyway?

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Content is at the center

Your content is what all your other marketing activities revolve around

Content

Credit: Gini Dietrich, Spin Sucks

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Consumers crave content and information relevant to their lives.

70% of consumers want to learn about products through content rather than through traditional advertising – MDG Advertising Average consumer spends 60 hours per week consuming content across devices - Nielsen

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They seek it out from multiple sources.

More than half of all Americans report using between three and five methods of discovery to find out about the news – American Press Institute

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They don’t care if it’s paid or editorial.

Viewers spend nearly the same amount of time reading editorial content as native ads – ShareThrough

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But as they are increasingly inundated with content, consumers are increasingly skeptical and more difficult to engage.

As consumers become more digitally empowered, brand messages lose their impact – and likelihood

  • f conversion, on average, decreases - McKinsey
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How do you get started?

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Establish Your Goals:

Why are you creating content?

Awareness/Vi sibility

Reputation Management

Behavior Change Thought Leadership Trial/ Purchase Loyalty

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Who are you trying to reach?

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What is your audience willing to engage with?

Build a strategy based on insights

▪ Stakeholder Interviews ▪ Keyword Research ▪ Social Listening ▪ Conversation Channels ▪ Influencer Identification ▪ Competitor Analysis ▪ Personas

Mapping & Engagement (Conversation Maps) Analysis, Reporting (Metrics) Target Audiences (Digital Demand Mapping)

▪ Create Messages and Stories to Tell ▪ Editorial Calendar Design ▪ Content Curation & Development ▪ Enterprise Listening ▪ Employee/Member Activation ▪ Craft Measurement Strategy ▪ Digital Performance Scorecards ▪ Present Reports ▪ Deliver Insights

REFINE

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Week of: January 16, 2017 Theme: Mind, Body and Soul

Topic/Campaign Type Original Publish Point Promotion/ Distribution Target Date Bag Spill/Workout Essentials Shared Content Partner Instagram Instagram, Twitter, Facebook 1/20/17 Smart Snacking Article Steaz Blog Instagram, Twitter, Facebook 1/22/17

How are you going to meet their information demand?

Build conversation maps and content based on insights

Mapping & Engagement (Conversation Maps)

▪ Messaging/Stories ▪ Channel/Format Mix ▪ Editorial Calendar ▪ Content Audit, Curation & Development ▪ Employee/Member Activation

EMBRACE

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How will you measure success?

Develop success metrics tied to your objectives

Analysis, Reporting (Metrics)

▪ Craft Measurement Strategy ▪ Digital Performance Scorecards ▪ Present Reports ▪ Deliver Insights

COUNT

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Bringing a content strategy to life

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Travel Portland

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Regions Bank

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THANK YOU

Shannon.Riggs@FinnPartners.com www.linkedin.com/in/shannonriggs/

www.lanepr.com

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Scott Fasser

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PSAMA – August 9, 2017

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BQ #1 – WHY CREATE CONTENT?

To BE the Authority!

Creates Trust Builds Brand Improves SEO, PR, Social Ups Conversion Rate

Content is a means to an end…

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BQ #2 – WHICH CONTENT WORKS BEST? Well, it depends…

Define the business outcome of content program

  • Acquiring traffic to site or mobile app?
  • Selling page views and ad impressions?
  • Generate a lead or selling stuff or creating ad views?
  • Create PR impressions or brand awareness?
  • Go viral? Influence influencers?

Your measurement plan must align with your business objectives

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Are We Creating the Right Amount of Content at a Reasonable Cost for Positive ROI? Content Creation & ROI Metrics How Often Does Content Consumption Result in Generating a Lead? Lead Generation Metrics How many people viewed, downloaded, watched or listened? Did We Actually Make Any Money Based on Our Content? How Well is Our Content Resonating with Audience? Is Our Content Good?

BQ #3- WHAT SHOULD I MEASURE?

Sales Metrics Content Sharing Metrics Content Consumption Metrics

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BQ #3a - FAVORITE CONTENT METRICS

  • # of Pages Generating at Least One Visit by

Source (organic search, referrals, social, direct)

  • Total Shares/Re-Tweets/Likes
  • Web Traffic from Dark Posts
  • Average Finish Rate
  • Conversion Rate Assists
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BQ #4 – HOW DO I OPTIMIZE?

Pro Tips

  • Have Leadership
  • Play Long Game
  • Many Hands
  • Reward Success
  • Tag Content
  • One Theme –

Many Formats

Content Planning Creation Syndicate + Promote Measure Review, Reward, Repeat

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Content Marketing Works Best When You Are ALL IN!

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Thank you!

@scottfasser

scott.fasser@serumagency.com