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ASSESSMENT OF COMMUNITY- BASED SERVICE NEEDS OF ELDERLY IRAQI AND BHUTANESE REFUGEES LIVING IN PHILADELPHIA Nicole Matteucci Capstone Project Thomas Jefferson University April 1, 2015 Assessment of community-based service needs of elderly


  1. ASSESSMENT OF COMMUNITY- BASED SERVICE NEEDS OF ELDERLY IRAQI AND BHUTANESE REFUGEES LIVING IN PHILADELPHIA Nicole Matteucci Capstone Project Thomas Jefferson University April 1, 2015

  2. Assessment of community-based service needs of elderly refugees  Introduction & Definition of the Problem  Methods  Results  Data Analysis  Discussion  Recommendations  Limitations

  3. What is a refugee?

  4. Background: Iraqi Refugees  US has accepted about 73,000 Iraqi refugees  Political Instability  Economic Stagnation  Violence

  5. Background: Bhutanese Refugees

  6. Elderly Refugees  UNHCR’s statement on geriatric refugees:  “It is commonly assumed that older people are more likely to choose to stay in their place of origin, or, more tragically still, to perish in flight or to pine away and die in exile. In fact, older refugees make up some 8.5 percent of the overall population of concern to UNHCR, and reach up to more than 30 percent for some caseloads” (2000).

  7. Pennsylvania  Refugees in PA: 3,033  510 Iraqi  987 Bhutanese  Refugee Resettlement Program  Case management  Education  Employment  Financial services

  8. Philadelphia  Refugees in Philly: 774  241 Iraqi  176 Bhutanese  Local Organizations

  9. Research Questions What are the major sources of stress for Iraqi and Bhutanese elderly refugees? What types of services and programs do they want and believe will help them to address their needs?

  10. Methods  Exploratory study  Target population: convenience sample of 6 Iraqi and 6 Bhutanese refugees  Inclusion criteria: 60 and above & resettled in Philadelphia from either Iraq or Nepal within 3 years  Recruitment: First 2 weeks of January

  11. Semi-structured Interview 1) Participant 1) Health & Background Functional Information Status 5) Knowledge 3) Social Roles 4) Sources of of & Access to & Activities Stress Programs

  12. January 2015 Data collection took place in participants’ homes in South & Northeast Philadelphia.

  13. Data Analysis  A priori themes (reflected in interview domains)  Data organized in an excel sheet  Opened ended responses were categorized by the five domains & analyzed for cross-cutting themes

  14. Demographics of Participants

  15. Health & Function

  16. Thematic Analysis  Health & Functional Status  Difficulty managing conditions, health literacy, navigating health insurance  Social Roles & Activities  Decreased social engagement, poor mobility, lack of activity  Sources of Stress  Language barriers, concern for family members, environment, financial uncertainty  Knowledge of & Access to Programming  Language barriers, frustration with PCA

  17. Cross-Cutting Thematic Analysis Mobility Health Physical Capability Language Managing Conditions Navigation Health Literacy Challenges Health Insurance Navigation Chronic Dependency Social Disintegration Isolation, lack of Elder and Caregiver engagement Stress

  18. Language  “They don’t speak, read, or write English. Medical Case This negatively affects every aspect of life, Manager, NSC from their ability to schedule sick visits, to taking public transportation, speaking with physicians, understanding printed health information, retrieving and taking their medication, reading recipes and cooking, and participating in classes or social activities with other seniors.”

  19. Health  Managing Chronic Conditions  Health Literacy  Navigating Health Insurance  “I would feel good if I knew how insurance worked, then I wouldn’t have to worry. But the past insurance, the Keystone one, covers a lot, but now the insurance I have doesn’t cover a lot.”

  20. Mobility  Physical Limitations  Trauma of Migration  Effects of Aging  Navigation Challenges  Public Transportation  Fear of Getting Lost  Change in Environment

  21. “It’s difficult to navigate the city in general, especially for the elderly. For the Bhutanese, back home they were able to walk around, and here it’s a lot harder because the built environment is challenging and the weather is much different.” Director of JCRH

  22. Overarching Theme: Chronic Dependency - Fewer opportunities for integration - Less exposure to new society - Single caretaker - Responsibility for parent = Interpreting, accompanying parents to appointments, managing health problems, etc. - Maintaining household, raising children, college courses, multiple jobs

  23. Overarching theme: Social Disintegration - Different lifestyle in US vs country of origin - Lack of knowledge of services - Outreach challenges - Need for cultural competence training - Lack of funding

  24. Health Language Mobility Chronic Dependency & Social Disintegration Now what?

  25. Recommendations: Activities  A Place for Programming  Northeast and/or South Philadelphia  Games & Gardening  Opportunity to connect with peers  Respite for caregivers  Exposure to neighborhood

  26. Recommendations: Classes  Specialized Instruction  ESL  Health Literacy/Insurance Navigation  Public Transportation

  27. Recommendations: Health  Community Health Workers  Home/follow up visits  Prevention strategies  Partnership with OT/PT Programs

  28. Immediate Next Steps  Asset Mapping  Partnerships  Aging Services Network  Social Service Organizations  OT/PT Programs  Education/training  Future Research  Caregiver Focus Groups  Resource Guide

  29. Limitations  Small sample size  Cultural barriers  Limited Funding  Used for interpreting informed consent  English speaking family members instead of certified interpreters

  30. धनॎयवाद & اركش (Thank you)

  31. References BBC News. (2014). Bhutan Profile. Retrieved on November 15, 2014 from:  http://www.bbc.com/news/world-south-asia-12641778 Bernard, H. & G. Ryan. (2010). Finding Themes. In H. Bernard (Ed.), Analyzing  qualitative data: systematic approaches. (pp. 53-73). SAGE Publications, Inc. Centers for Disease Control and Prevention. (2014). Population Movements: To  Nepal. Retrieved on November 15, 2014 from: http://www.cdc.gov/immigrantrefugeehealth/profiles/bhutanese/population- movements/ Chase, L. (2011). Psychosocial resilience among resettled Bhutanese refugees in the  US. Retrieved on June 11, 2014 from: http://www.fmreview.org/young-and-out-of- place/chase.html Chenoweth, J. & Burdick, L. (2001) The path to integration: Meeting the special  needs of refugee elders in resettlement. Refuge: Canada’s Periodical on Refugees, 20 (1), 20-29. Cultural Orientation Resource Center. (2007). Bhutanese Refugees in Nepal.  Retrieved on May 1, 2014 from: www.culturalorientation.net DiCicco-Bloom, B. & Crabtree, B. (2006). The qualitative research interview. Medical  Education, 40 314-312. doi:10.1111/j.1365-2929.2006.02418.x

  32. References Ghareeb, E., Ranard, D., & Tutunji, J. (2008). Refugees from Iraq: Their history, cultures, and  background experiences. Retrieved on May 1, 2014 from: http://www.culturalorientation.net Grognet, A. (1997). Elderly refugees and language learning. Retrieved on February 22, 2015  from: http://files.eric.ed.gov/fulltext/ED416721.pdf Gurung, N. (2013). Refugee resettlement referral from Nepal reaches six-figure mark. Retrieved  on November 20, 2014 from: http://www.unhcr.org/517a77df9.html Hatzidimitriadou, E. (2010). Migration and Aging: Settlement experiences and emerging care  needs of older refugees in developed countries. Hellenic Journal of Psychology, 7 , 1-10. Human Rights Education Associates. (2014). Refugees and Displaced Persons. Retrieved on  September 27, 2014 from: http://www.hrea.org/index.php?base_id=153 Office of Refugee Resettlement. (2015). Health Insurance. Retrieved on February 22, 2015  from: http://www.acf.hhs.gov/programs/orr/health Pennsylvania Refugee Resettlement Program. (2014). About the Program. Retrieved on  February 4, 2015 from: http://www.refugeesinpa.org/aboutus/abouttheprogram/services/index.htm Pumariega, Rothe, & Pumariega. (2005). Mental health of immigrants and refugees.  Community Mental Health Journal, 41 (5), 581-597.

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