Architecture is politics: The power and the perils of systems - - PowerPoint PPT Presentation

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Architecture is politics: The power and the perils of systems - - PowerPoint PPT Presentation

Apr 22, 2023 261 likes •921 views

Architecture is politics: The power and the perils of systems design Andreas Orphanides NCSU Libraries Design ethics: a thing Andreas Orphanides NCSU Libraries Three lessons / uncomfortable truths Lesson 1 Lesson 1 System design

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Architecture is politics:

The power and the perils

  • f systems design

Andreas Orphanides NCSU Libraries

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Design ethics: a thing

Andreas Orphanides NCSU Libraries

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Three lessons / uncomfortable truths

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Lesson 1

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Lesson 1

System design influences user behavior.

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Yeah, and?

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Yeah, and?

A door that never opens is called a wall.

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Persuasive design

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"disciplinary architecture"

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"dark patterns"

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"Lowest": £1799

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"Lowest": £1799 £1113

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We can use our powers for good.

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Uncomfortable truth 1

System design influences user behavior.

(whether you want it to or not)

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Ethical principles for persuasive design

  • Implement constraints and affordances

to the user's benefit.

  • Design affordances the user will

recognize.

  • Disguise constraints with care.
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Lesson 2

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Lesson 2

System design reflects the designer's values and the cultural context.

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Architecture is politics:

Your design choices reflect your values.

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Your design choices reflect your values.

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Politics is architecture:

Context exerts influence on design.

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"The Scunthorpe Problem"

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Uncomfortable truth 2

System design reflects the designer's values and the cultural context.

(whether you want it to or not)

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Ethical principles for political design

  • Seek out and recognize your biases.
  • Diversify your design practices.
  • Understand your culture and its mores.
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Lesson 3

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to review...

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Uncomfortable truth 1

System design influences user behavior.

(whether you want it to or not)

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Uncomfortable truth 2

System design reflects the designer's values and the cultural context.

(whether you want it to or not)

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Lesson 3

The system's interests will come into conflict with the user's interests.

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80/20 rule

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Uncomfortable truth 3

The system's interests will come into conflict with the user's interests.

(whether you want them to or not)

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Ethical principles for compassionate design

  • Recognize and acknowledge your

compromises.

  • Know your users.
  • Design with empathy.
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Thanks!

Andreas Orphanides NCSU Libraries akorphan@ncsu.edu

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Sources

Lesson 1 images

  • Angry wall: Nils Norman via Slate
  • Anti-homeless spikes: GetWestLondon
  • AVG: Dark Patterns
  • BA: Dark Patterns
  • "Interlock": Dan Lockton
  • Shark teeth road: hawaiihighways.com
  • Summon spinner: Serials Solutions
  • NCSU Libraries: North Carolina State University
  • Flat website: Tom's of Maine (h/t Hoa Loranger)
  • Flag for sale: Best Made Co.
  • Refworks: ProQuest

Lesson 2 images

  • Overpass: NYSDOT
  • Rich door, poor door: New York Post
  • Marriage certificate: KSL Broadcasting
  • Lame wheelchair ramp: Southeastern Ornamental Iron
  • Cool wheelchair ramp: Think Inclusive
  • WWF website: World Wildlife Fund
  • Fence: author
  • Scunthorpe problem: Wikimedia
  • Metro: WMATA

Lesson 3 images

  • Advertising chart: New York Times
  • "Who's traveling?": Greg Tarnoff
  • Mobile internet chart: Pew Research
  • Chucklings and mother: author

References and inspiration

  • Dark Patterns
  • John Gall, The systems bible
  • Mitch Kapor, Architecture is politics (and politics is

architecture)

  • Dan Lockton, Design with intent toolkit
  • Hoa Loranger, Beyond blue links: making clickable

elements recognizable

  • Greg Tarnoff, Designing with empathy
  • Langdon Winner, Do artifacts have politics?