SLIDE 1
Annual Trade Ally Meeting
2019
2
Welcome Trade Ally
Annual Trade Ally Meeting 2019 Welcome Trade Ally 2 Todays Agenda - - PowerPoint PPT Presentation
Annual Trade Ally Meeting 2019 Welcome Trade Ally 2 Todays Agenda - - PowerPoint PPT Presentation
Annual Trade Ally Meeting 2019 Welcome Trade Ally 2 Todays Agenda Welcome 2018 Partnership Success Guest speaker: Matt Gibbs 2019 Looking Forward Breakout Sessions Key Takeaways Evaluations 3 2018 Partnership Home
SLIDE 2
SLIDE 3
3
- Welcome
- 2018 Partnership Success
- Guest speaker: Matt Gibbs
- 2019 ‐ Looking Forward
- Breakout Sessions
- Key Takeaways
- Evaluations
Todays Agenda
SLIDE 4
4
2018 Partnership Home Runs
SLIDE 5
About About enough enough electricity electricity sa saved to to po power Gig Harbor fo for a ye year!
5
2018 Energy Savings
SLIDE 6
6
Time is Money
Suggestion: Join the Faster Approvals and Payments breakout session to learn more.
SLIDE 7
7
98%
Were satisfied
- r very
satisfied with their contractor
57%
Cited top reason for choosing their contractor: Tacoma Power’s Contractor List
96%
Would
recommend their contractor
Survey Says……
SLIDE 8
8
Customer Says…….
“Thank you so much for offering this program! Both the
contractors and Tacoma Power did a great job when dealing with my elderly parents. And most importantly my parents are now nice and warm in their comfy home. We are very grateful!”
SLIDE 9
9
Matt Gibbs Matt Gibbs
Change Creates Opportunity
SLIDE 10
10
Looking Forward 2019
SLIDE 11
- Outreach at the Local Level
- Low Income Community
- Custom Projects
- Improvements
Applications Website Notifications Electronic Signatures Rebate Summary Sheet New Program Brochure
11
Focus on Customer Experience
SLIDE 12
- Program/Incentive Changes
- Improving Relationships
- HVAC Bid Form
12
Focus on Trade Ally Experience
SLIDE 13
13
Trade Ally Portal
Suggestion: Join the Trade Ally Portal breakout session.
SLIDE 14
April Changes
Duct Seal incentive
- Manufactured Home
- Stick Built
14
2019 Updates
Suggestion: Join the All Things HVAC or the Weatherization World breakout sessions for more information.
SLIDE 15
15
Tax Increase
SLIDE 16
Marketing Focus – New for 2019
New Billboards
- 341,000 views per month
- 12 panels in service territory
New Places
- Tacoma Rainiers
- Movie theaters
16
SLIDE 17
17
Marketing Focus
Targeting:
- Heat pump water heater rebate
- Insulation and windows for income‐eligible customers
- Increase awareness of Tacoma Power’s 7‐year, zero interest loan
- Rental properties
Suggestion: Join the “Let’s Talk” breakout session to share ideas and discuss marketing opportunities.
SLIDE 18
18
Breakout Sessions
SLIDE 19
19
Regroup – Share Key Takeaways
SLIDE 20
20
Thank you from all of us!