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Annual results presentation 2015 1 February 2016 Disclaimer This document has been prepared by Bankia, S.A. (Bankia) and is presented exclusively for information purposes. It is not a prospectus and does not constitute an offer or


  1. Annual results presentation 2015 1 February 2016

  2. Disclaimer This document has been prepared by Bankia, S.A. (“Bankia”) and is presented exclusively for information purposes. It is not a prospectus and does not constitute an offer or recommendation to invest. This document does not constitute a commitment to subscribe, or an offer to finance, or an offer to sell, or a solicitation of offers to buy securities of Bankia, all of which are subject to internal approval by Bankia. Bankia does not guarantee the accuracy or completeness of the information contained in this document. The information contained herein has been obtained from sources that Bankia considers reliable, but Bankia does not represent or warrant that the information is complete or accurate, in particular with respect to data provided by third parties. This document may contain abridged or unaudited information and recipients are invited to consult the public documents and information submitted by Bankia to the financial market supervisory authorities. All opinions and estimates are given as of the date stated in the document and so may be subject to change. The value of any investment may fluctuate as a result of changes in the market. The information in this document is not intended to predict future results and no guarantee is given in that respect. This document includes or may include forward looking statements. While these statements represent Bankia’s judgement and future expectations concerning the development of our business and earnings, said development may be substantially affected in the future by certain risks, uncertainties and other relevant factors that may cause current expected developments and earnings to differ materially from our expectations. These factors include, but are not limited to i) general market , macro-economic, governmental and new regulations, ii) variation in local and international securities markets, currency exchange rates and interest rates as well as change to market and operational risk, iii) competitive pressures, iv) technological developments, v) legal and arbitration proceedings and vi) changes in the financial position or credit worthiness of our customers, obligors and counterparties. More information on the potential risks that could affect Bankia’s financial condition can be found in the Prospectus (“ Documento de Registro”) approved and registered in the Official Registry of the Comisión Nacional del Mercado de Valores (CNMV). Distribution of this document in other jurisdictions may be prohibited, and therefore recipients of this document or any persons who may eventually obtain a copy of it are responsible for being aware of and complying with said restrictions. This document does not reveal all the risks or other material factors relating to investments in the securities/ transactions of Bankia. Before entering into any transaction, potential investors must ensure that they fully understand the terms of the securities/ transactions and the risks inherent in them. This document is not a prospectus for the securities described in it. Potential investors should only subscribe for securities of Bankia on the basis of the information published in the appropriate Bankia prospectus, not on the basis of the information contained in this document. 2 of 32 / February 2016

  3. Contents 1. Full-year 2015  Commercial activity  Income statement  Asset quality  Liquidity and solvency 2. Completion of Strategic Plan 2012-2015 3 of 32 / February 2016

  4. Full-year 2015 2015: the year of consolidation of our franchise… 1 2 COMMERCIAL ACTIVITY INCOME STATEMENT + € 3.9bn customer funds vs. Dec 2014 2015 Efficiency ratio: 43.6% + 3.5% annual increase in lending to + 39.2% attributable profit vs. 2014 businesses and consumers 10.6% * ROE 2015 4 3 ASSET QUALITY LIQUIDITY AND SOLVENCY LtD close to 100% € 3.5bn reduction of NPLs vs. Dec14 166 bps of capital generation Coverage: 60.0% (vs. 57.6% Dec14) in the year … with the plan ´ s targets achieved * ROE without deducting in 2015 provisions arising from IPO contingency ( € 184 million) 4 of 32 / February 2016

  5. Full-year 2015 1. Commercial activity: customer funds Positive trend in customer funds management activity continues… CUSTOMER FUNDS PERFORMANCE MUTUAL FUNDS MARKET SHARE € bn 119.8 116.0 + 3.4% + 46 bps 5.44% 4.98% DEC 14 DEC 15 DEC 14 DEC 15 Source: Inverco (Mutual funds) 5 of 32 / February 2016

  6. Full-year 2015 1. Commercial activity: lending activity …with increased volumes in key business segments… TOTAL LOANS BUSINESSES + CONSUMER NEW LENDING 2014 vs.2015 (EX PORTFOLIO SALES) € 12.4 bn + 19.4% € 14.8 bn + 3.5% € 45.2bn € 46.8bn € 1.1 bn + 41.4% € 0.8 bn € 13.7 bn € 11.6 bn + 18.3% 2014 2015 Consumer Businesses DEC 14 DEC 15 Lending to businesses includes public sector. Does not include forbearance 6 of 32 / February 2016

  7. Full-year 2015 2. Income Statement: BFA Group vs Bankia Group 2015 BFA GROUP € mn Net interest income 2,811 2,740 Dividends, fees and other revenues 994 1,066 Gross income 3,805 3,806 Operating expenses (1,665) (1,658) Pre-provision profit 2,140 2,148 (652) Provisions (724) 227 212 Results from sales and other profits 1,715 1,636 Profit before tax (423) (391) Taxes Profit after tax 1,292 1,245 Other non-recurring results, net 766* - (461) (184) Net impact of IPO provision 1,597 1,061 Reported profit after tax * Includes NTI from portfolio sales and non-recurring provisions in BFA 7 of 32 / February 2016

  8. Full-year 2015 2. Income Statement: Bankia Group 2015 vs 2014 Reported Ex Sareb effect* 2014 2015 Diff % 2014 2015 Diff % € mn 2,927 2,740 2,694 2,740 Net interest income (6.4%) 1.7% A 948 938 Fees and commissions (1.0%) 4,009 3,806 3,775 3,806 Gross income (5.1%) 0.8% (1,742) (1,658) B Operating expenses (4.8%) 2,267 2,148 2,033 2,148 Pre-provision profit (5.2%) 5.6% (1,420) (908) Provisions (36.0%) C 151 212 Results from sales and others 40.2% (251) (412) Taxes and minority interests 64.4% *Note: 2014 pro forma due to SAREB’s lower margin 747 1,040 D Profit attributable to Group 39.2% contribution in 2015 vs 2014, the impact of which is estimated at € 233 million 8 of 32 / February 2016

  9. Full-year 2015 2. Income Statement: net interest income Loan yield vs. cost of deposits (1) Quarterly performance ex CNB +1.5% 2.36% 2.18% 2.10% * 2.03% 2.03% 735 659 657 648 658 +1.41 +1.40 +1.44 +1.47 +1.56 0.95% 0.79% 0.66% 0.56% 0.47% 4Q2014 1Q2015 2Q2015 3Q2015 4Q2015 Loan yield Customer deposit cost Gross customer margin (1) The impact of City National Bank has been excluded from the series . * Excludes extraordinary gains of € 10m. 4Q 14 1Q 15 2Q 15 3Q 15 4Q 15  Gross customer margin increases a further 15  Excluding CNB’s contribution to interest bps in the year margin, net interest income in the last  Loan yield stabilises at 2.03%, while cost of quarter amounts to € 658 million, up 1.5% on deposits continues to decrease the previous quarter 9 of 32 / February 2016

  10. Full-year 2015 2. Income Statement: expenses and efficiency Thanks to our cost cutting …we have achieved the best capabilities… efficiency levels of the sector € m % Total operating expenses Efficiency ratio ex NTI and exch. diff. - 5.0% * 47.4% 61.8% 1,682 1,598 2014 2015 BANKIA GR. 2015 SECTOR AGGREGATE 2015 Sector efficiency ratio includes Bankinter, Santander España, Popular, Sabadell, Caixabank. * Including City National Bank's contribution, the decrease in expenses would be -4.8% Caixabank excludes extraordinary restruturing costs 10 of 32 / February 2016

  11. Full-year 2015 2. Income Statement: provisions and cost of risk 2015 cost of risk at record low levels: 43 bps € m 2014 2015 Accum. 2013 1,867 2,267 2,148 6,282 Pre-provision profit (3,337) Provisions (1,504) (1,109) (724) 2,944 363 1,157 1,424 Profit after provisions Provisions include provisions for loan losses and foreclosed assets. They do not include the provisions for the IPO contingency or for hybrid instruments - 17 bps 74 bps Recurrent cost of risk 60 bps 43 bps 2015 2013 2014 Cost of risk better than year-end target 11 of 32 / February 2016

  12. Full-year 2015 2. Income Statement: attributable profit + 39.2% increase in attributable profit …allowing us to outperform for the year… our ROE target € m % Bankia Group ROE Attributable profit performance 1,040 10.6% 10.0% 747 + 39.2% (1) Provision impact 1.6% 9.0% Target for 2015 2015 2014 2015 (1) ROE excluding the impact of the provision for the IPO contingency ROE calculated as attributable profit for the period divided by monthly average equity for the period. 2015 ROE above target level: 10.6% 12 of 32 / February 2016

  13. Full-year 2015 3. Asset quality: NPLs, NPL ratio and NPL coverage Reduction in NPLs and increase in coverage NPLs NPL ratio Coverage ratio € bn % % - € 3.5 bn +240 bps - 2.1 p.p. € 16.5 bn € 13.0 bn 57.6% 60.0% 12.9% 10.8% DEC 2014 DEC 2015 DEC 2014 DEC 2015 DEC 2014 DEC 2015 Net foreclosed assets ( € 2.7bn) are down € 188mn year-on-year 13 of 32 / February 2016

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