ANNUAL GENERAL MEETING 1 Guests Arrive Chair Welcome Overview of - - PowerPoint PPT Presentation

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ANNUAL GENERAL MEETING

AGENDA

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➢Guests Arrive ➢Chair Welcome ➢Overview of the past 12 months and forthcoming year ➢Adoption of Board of Directors and Accounts ➢Q & A and AOB ➢Networking and drinks

OBJECTIVES

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PROJECTS AND OVERVIEW

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Community Cleaning

The BID manages regular additional cleaning, above and beyond the statutory duties of local authorities, including deep cleaning of pavements within the BID area and removing chewing gum as well as graffiti removal.

Saving Business Money

The BID will be launching a new Savings and Advisory Service for BID members. This will be offered in partnership with Full Utilities.

Christmas Lights

Hampstead Village’s Christmas lighting is provided by the BID and each year we upgrade and expand the scheme to illuminate new areas.

Flower Baskets

The BID has installed 85 floral hanging baskets across the BID area each year to enhance the appearance of the village.

Christmas Festival

The BID puts on Hampstead’s Christmas Festival. This is an opportunity for residents and guests to come to together to celebrate the festive season.

Marketing

A wide range of marketing initiatives are used to promote Hampstead Village as a destination.

Communications

We like to connect with local businesses face-to-face, but we also use a range of media to keep BID members and associated parties as well as the press up to date with our activities.

Collaboration and Lobbying

We understand Hampstead is a thriving and bustling community for workers and managers. That is why the BID is always working with the various resident and cultural groups in order to provide a clear voice for Hampstead at all levels.

Summer Festival

The BID also supports the Hampstead Summer Festival in the village with sponsorship which is used to promote the village.

Village Ambassador

Hampstead Village BID recently commenced a three-month trial partnership with The Welcome People to appoint a Village Ambassador for Hampstead.

Waste and Recycling Sceme

First Mile, in partnership with Hampstead Village BID, will provide businesses in the BID area discounted general waste and recycling services.

Discounted Van Hire

Hampstead Village BID members who sign up and mention the BID will get a discount to use Zipcar services.

BUSINESS SUPPORT

£11,922

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Waste and Recycling Scheme

First Mile, in partnership with Hampstead Village BID, will provide businesses in the BID area 20% off their general waste and recycling services with an extra 33% off their cardboard recycling. This partnership will help lower congestion, improve air quality, improve recycling rates, and reduce the number

• f bags on our pavements.

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Pricing 2019/2020 & 2020/2021 Hampstead Village Price First Mile List Price Saving Medium Rubbish Sack £1.20 £1.50 20% Medium Mixed Recycling Sack £1.08 £1.35 20% Large Mixed Recycling Sack £1.38 £1.72 20% Cardboard Recycling Sticker £0.90 £1.35 33%

Discounted Van Hire

Hampstead Village BID members who sign up and mention the BID will get a discount to use Zipcar services. Join and get £30 driving credit as well as exclusive business benefits: 3,000 cars & vans across London parked near your home or office, on-demand access 24/7, save money with up to 29% off driving rates, add unlimited drivers to your account, fuel, insurance, Congestion Charge incl., and dedicated business support team.

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Discounted or Free Training

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Social Media First aid Manual Handling Fire Safety Fire Marshal Work at Height & Ladder Safety Asbestos Awareness Hazardous Substances (CoSHH awareness) Food Safety Level 2 Managing Health and Safety

Hampstead Village BID is providing a series of free and heavily subsidised training courses for employees of BID businesses to undertake.

Collaboration and Lobbying

We understand Hampstead is a thriving and bustling community for workers and managers. That is why the BID is always working with the various resident and cultural groups in order to provide a clear voice for Hampstead at all levels. This includes lobbying on behalf of businesses to Camden Council, City Hall, and central Government.

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Working Together for Hampstead

Savings and Advisory Service

The BID will be launching a new Savings and Advisory Service for BID members in partnership with Full Utilities. With Full Utilities expertise, the service provided across a whole range of core costs including electricity, gas, water, merchant card services and insurance policies. Many BID members may even be able to recoup the full cost of their BID levy by using this service. There is no fee or obligation to sign up – so why not see if we can help you to save money in your business? Download the Savings and Advisory Service Brochure to find out more or contact: marcos@hampsteadvillagelondon.com.

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MARKETING AND EVENTS

£84,551

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Communications

We like to connect with local businesses face-to-face, but we also use a range of media to keep BID members and associated parties as well as the press up to date with

• ur activities.

We send a monthly newsletter to our BID members and regular consumer newsletter to residents and visitors to Hampstead. To subscribe and keep updated on the latest BID projects, services and events, please enter your details in the signup form on our homepage or contact: marcos@hampsteadvillagelondon.com.

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Marketing

Our GOALS: to publish content that will increase the footfall within Hampstead Village; to reach the largest audience as possible to build area awareness; and to act as a platform and hub for all local happenings We’ve executed this by…

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Creating a strong online presence with a regular posting pattern and active community engagement

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Amending the overall aesthetic and positioning to better capture HV and the businesses within it

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Running highly engaging and unique content features (i.e. competitions, in the kitchen at The Duke, how to create an arrangement with S&G Flowers, property tour with Stella Lange etc.)

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Launching a series of ‘Area Guides’ to highlight some smaller/more hidden streets

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Launching a consumer-facing newsletter (a new platform/channel for HVBID)

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Trialing digital advertising to targeted audiences

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BY THE NUMBERS

KPIs since 13 March 2019; accurate as of 21 October 2019

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+1,823

+63% overall Instagram followers

+495

+396% overall Facebook followers

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Businesses featured

• ver 90 days

703,135

Reach over 6 months

1,200

• Avg. reach/

Tweet

Christmas Festival

The BID puts on Hampstead’s Christmas

• Festival. This is an opportunity for

residents and guests to come to together to celebrate the festive season. This will be the third year the BID has put

• n the festival and it promises to be even

better than previous years. The festival has garnered popularity not just in Hampstead but across London you can view previous articles in the Evening Standard and Ham & High.

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Hampstead Summer Festival

As well as delivering our own events, the BID supports the Hampstead Summer Festival in the village with sponsorship which is used to promote the village. The Summer Festival is an annual event which highlights the various business

• ffers, activities, and events over the

summer period.

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Hampstead Visitor Map

The Hampstead Visitor Map will be an

• pportunity for tourists and residents to

explore our vibrant village. The map will be a basis for future maps which will highlight the various shops, restaurants, and museums in the village. The map will be available online on our website (hampsteadvillagelondon.com), in participating businesses, and at the Hampstead tube station.

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PUBLIC REALM, ENVIRONMENT AND PARKING

£98,574

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Community Cleaning

The BID manages regular additional cleaning, above and beyond the statutory duties of local authorities, including deep cleaning of pavements within the BID area and removing chewing gum as well as graffiti removal.

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BY THE NUMBERS

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15,000

Pieces of gum removed 2018/2019

3,000 sq/m

pavement jet washed 2018/2019

90

Areas of graffiti removed in 2 months

208

Hours of cleaning 2018/2019

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Public Realm Improvements

The BID has also supported public realm enhancements such as the addition of the diagonal crossing at the junction of Heath Street and High Street. We also continue to comment and are consulted on any projects by Camden Council or TfL

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Floral Displays

The BID provides over 85 floral hanging baskets across the BID area each year to enhance the appearance of the village. The floral baskets are put up in May and stay up until late September. The BID is looking to also install winter baskets to ensure our village is looking great all year round.

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Village Ambassador

The Village Ambassador will be a friendly face for all those who visit Hampstead Village. Ambassadors have extensive experience

• f customer service and hospitality in
• ther London areas will be a

knowledgeable and friendly on-street presence in the Village, able to assist visitors who are looking for a business or specific area and will also be able to recommend new and exciting places to explore.

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BY THE NUMBERS

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+870 visitors welcomed

BY THE NUMBERS

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+400 reported rubbish to Camden

BY THE NUMBERS

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+90 reported graffiti or environmental problems

Christmas Lights

Hampstead Village’s Christmas lighting is provided by the BID and each year we upgrade and expand the scheme to illuminate new areas. We cover all installation and maintenance costs to ensure that the village looks magical during the festive season.

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AGENDA

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➢ Guests Arrive ➢ Chair Welcome ➢ Overview of the past 12 months and forthcoming year ➢ Adoption of Board of Directors and Accounts ➢ Q & A and AOB ➢ Networking and drinks

ACCOUNTS

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ELECTION OF DIRECTORS

 Philip Matthews (Co-Chair)

The Hampstead Butcher & Providore (Retail – Food & Drink)

 Els Bauer (Co-Chair)

Stella Lange (Services – Estate Agent)

 Andrew Lavery

Streathers (Services – Legal)

 Tilak Patel

Lords of Notting Hill (Retail – Homeware)

 Justin Kowbel

Borough Kitchen (Retail – Kitchenware)

 Jeremy Karpel

TK International (Services – Estate Agent)

 Gregory Perkins

Perkins Cleaners (Retail – Dry Cleaners)

 Romy Miller

Gail’s (Restaurants and Cafes)

 Karen Howell

Mad Lillies (Services – Salons & Beauty)

 Nick Mollura

Villa Bianca Group (Restaurants and Cafes)

 Fred Kindall

Fred’s Gym (Clubs and Gym Premises)

 Laura Medlock

French and Corry (Services)

 VACANT

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GET IN TOUCH

If you have any questions or suggestions about any of the projects the Hampstead Village BID is undertaking do not hesitate to get in touch! The BID is active on social media to promote our members within the BID area and you can follow us and engage with us

• n Facebook, Instagram, LinkedIn and Twitter.

Marcos Gold BID Manager marcos@hampsteadvillagelondon.com www.hampsteadvillagelondon.com

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