Public Views and Experience of Policing and Criminal Justice in Essex
Q1 2019/20 Survey Results Presentation
Date: 28/08/2019 Contact: Claire Heath – Head of Continuous Improvement Unit: Strategic Change Directorate
and Criminal Justice in Essex Q1 2019/20 Survey Results Presentation - - PowerPoint PPT Presentation
Public Views and Experience of Policing and Criminal Justice in Essex Q1 2019/20 Survey Results Presentation Date: 28/08/2019 Contact: Claire Heath Head of Continuous Improvement Unit: Strategic Change Directorate Section One Executive
Date: 28/08/2019 Contact: Claire Heath – Head of Continuous Improvement Unit: Strategic Change Directorate
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same question. Around two thirds (66%) thought police in their local area in Essex were doing a good or excellent job versus half (47%)
police has decreased significantly (66% Jun 19 vs 69% Jun 18). SLIDE 6 & 7
Southend, Tendring and Thurrock).
ending Jun 19 vs 49% year ending Jun 18). SLIDE 10 & 11
and Southend Districts experiencing significant decreases).
(56%), with the results broadly stable for the last three quarters. SLIDE 8 & 9
National averages taken from Ipsos Mori Report on Public Views of Policing in England and Wales 2016/17 Statistically significant differences noted are at 95% confidence level
4
(37%) showing a significant increase from year ending June 18 (35%) – SLIDE 29 & 30
amount of people who think crime and ASB has become more of a problem
(72% year ending Jun 19 vs 82% year ending Jun 18) and the level is decreasing quarter on quarter. SLIDE 19 /20
80% year ending Jun 18). SLIDE 12 &13
Jun 18). SLIDE 17 & 18
significantly lower than the 12 months ending Jun 18 (42%). Slide 23 & 24
the level of local policing
has been added to measure public awareness of the new teams.
them feel safer.* SLIDE 21
6
Q13b Taking everything into account, how good a job do you think the police in this area are doing? FIRST ASKED IN Q3 2017/18 MSG average taken from Crime Survey for England and Wales (CSEW): March 2019
NET refers to the combined score for the two most positive answer options (Excellent/Good). Significance testing at 95% confidence level.
MSG Average Excellent/Good (NET) 68% 70% 69% 65% 67% 65% 65% 0% 20% 40% 60% 80% 100% Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Good/Excellent (NET)
10% 9% 4% 5% 18% 20% 60% 56% 9% 10% 12 months to end of Jun-18 12 months to end of Jun-19 An excellent job A good job A poor job A very poor job Don’t know
69% 66% % Good/Excellent (NET)
significantly lower than Q1 18/19
67% 65% 74% 64% 61% 65% 68% 57% 67% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Good/Excellent (NET) Gender Age Ethnicity Victim of crime 74% 73% 71% 71% 67% 64% 64% 64% 64% 61% 60% 60% 59% 57% Braintree Colchester Chelmsford Harlow Maldon Tendring Southend-On-Sea Thurrock Basildon Rochford Uttlesford Brentwood Castle Point Epping Forest
District Comparisons (last 12 months)
% Good/Excellent (NET)
7
Q13b Taking everything into account, how good a job do you think the police in this area are doing? FIRST ASKED IN Q3 17/18
area are doing a good or excellent job, compared to less than 6 out of 10 in Castle Point (59%) and Epping Forest (57%)
their area are doing a good or excellent job
12% 11% 6% 6% 8% 10% 17% 15% 40% 44% 16% 14% 12 months to end of Jun-18 12 months to end of Jun-19 Strongly agree Tend to agree Neither Tend to disagree Strongly disagree Don’t know
56% 58%
8 Q4 How much would you agree or disagree that Essex Police understand the issues that affect your community? MSG average taken from Crime Survey for England and Wales (CSEW): March 2019
NET refers to the combined score for the two most positive answer options (Strongly/Tend to Agree). Significance testing at 95% confidence level.
MSG Average Agree (NET) 54% 56% 53% 54% 60% 57% 59% 60% 58% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Strongly/Tend to Agree (NET)
% Agree (Net)
61% 56% 63% 60% 54% 59% 54% 52% 59% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Strongly/Tend to Agree (NET) 64% 63% 62% 61% 61% 60% 59% 59% 58% 58% 58% 51% 50% 48% Braintree Colchester Castle Point Harlow Thurrock Maldon Chelmsford Southend-On-Sea Rochford Basildon Tendring Uttlesford Brentwood Epping Forest
District Comparisons (last 12 months)
% Strongly/Tend to Agree (NET)
9
Q4 How much would you agree or disagree that Essex Police understand the issues that affect your community?
their community (63%)
agree EP understand issues affecting their community, compared to only around half in Uttlesford (51%), Brentwood (50%) and Epping Forest (48%)
Gender Age Ethnicity Victim of crime
10 Q5 How much would you agree or disagree that Essex Police are dealing with crime and anti-social behaviour that matter in your area? MSG average taken from Crime Survey for England and Wales (CSEW): 12 Months March 2019 National average taken from BMG Report on Public Views of Policing in England and Wales 2018
MSG Average Agree (NET)
National Average Agree (NET) 51% 49% 46% 49% 51% 45% 47% 45% 45% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Strongly/Tend to Agree (NET)
NET refers to the combined score for the two most positive answer options (Strongly/Tend to Agree). Significance testing at 95% confidence level.
Rollin
8% 7% 11% 11% 16% 21% 15% 16% 37% 37% 12% 9% 12 months to end of Jun-18 12 months to end of Jun-19 Strongly agree Tend to agree Neither Tend to disagree Strongly disagree Don’t know
% Agree (Net) 49% 46%
significantly lower than Q1 18/19
46% 45% 55% 43% 41% 45% 52% 38% 47% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Strongly/Tend to Agree (NET) 55% 55% 50% 50% 47% 47% 45% 44% 42% 41% 38% 38% 38% 38% Colchester Braintree Chelmsford Harlow Maldon Tendring Southend-On-Sea Thurrock Rochford Basildon Brentwood Castle Point Uttlesford Epping Forest
District Comparisons (last 12 months)
% Strongly/Tend to Agree (NET)
11
Q5 How much would you agree or disagree that Essex Police are dealing with crime and anti-social behaviour that matter in your area?
EP are dealing with crime and ASB in their area
dealing with crime and ASB, compared with less than 4 out of 10 in Brentwood, Castle Point, Uttlesford and Epping Forest (38%)
Gender Age Ethnicity Victim of crime
15% 18% 5% 7% 80% 75% 12 months to end of Jun-18 12 months to end of Jun-19 Yes No Don't know
12 Q7 If you were to make a complaint to Essex Police about an
80% 80% 78% 78% 82% 77% 78% 74% 70% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Strongly/Tend to Agree (NET)
significantly lower than all previous Quarters
75% 75% 73% 75% 76% 76% 64% 68% 76% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Yes 83% 82% 81% 80% 79% 78% 76% 75% 73% 73% 71% 69% 67% 67% Braintree Maldon Uttlesford Rochford Colchester Chelmsford Tendring Castle Point Harlow Southend-On-Sea Thurrock Brentwood Epping Forest Basildon
District Comparisons (last 12 months)
% Yes
13
compared with 67% of those in Basildon and Epping Forest
Q7 If you were to make a complaint to Essex Police about an
Gender Age Ethnicity Victim of crime
14
Q8 To what extent do you agree or disagree that Essex Police and the organisations they work with are: NB: Don’t Know excluded from the analysis
NET refers to the combined score for the two most positive answer
5% 5% 5% 7% 8% 9% 8% 9% 12% 14% 14% 16% 24% 28% 29% 34% 58% 64% 65% 61% 57% 48% 54% 49% 25% 18% 15% 16% 10% 15% 9% 8% Responding to emergencies Protecting children and vulnerable people Supporting victims and witnesses Tackling serious organised crime Bringing offenders to justice Policing the roads Dealing with ASB Preventing crime
Annual Trend: Rolling 12 months
Strongly disagree Disagree Agree Strongly agree
% Agree (Net) Year Ending
Jun 2019 Jun 2018 83% ↓ 85% 82% ↓ 86% 81% ↓ 85% 77% ↓ 85% 68% ↓ 74% 63% ↓ 66% 63% ↓ 68% 57% ↓ 64% ↑ significant increase ↔ no change ↓ significant decrease
15 Q9 Thinking about the police in your local area, which of these phrases best describes the way you would speak about them to other people? National average taken from BMG Report on Public Views of Policing in England and Wales 2018
National Average Speak highly
34% 32% 31% 33% 35% 30% 33% 31% 33% 40% 39% 40% 39% 39% 43% 40% 40% 39% 5% 5% 6% 5% 4% 7% 8% 7% 6% 21% 24% 23% 22% 22% 20% 20% 21% 22% 0% 10% 20% 30% 40% 50% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Speak highly Mixed views Critical No views
23% 21% 5% 7% 39% 41% 33% 32% 12 months to end of Jun-18 12 months to end of Jun-19 Speak highly Mixed views Critical No views
31% 33% 33% 32% 31% 32% 34% 32% 32% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Speak highly 37% 36% 36% 36% 35% 32% 31% 31% 30% 30% 29% 28% 28% 26% Braintree Harlow Basildon Chelmsford Colchester Tendring Southend-On-Sea Maldon Thurrock Rochford Brentwood Uttlesford Castle Point Epping Forest
District Comparisons (last 12 months)
% Speak highly
16 Q9 Thinking about the police in your local area, which of these phrases best describes the way you would speak about them to other people?
their local police
Gender Age Ethnicity Victim of crime
17 Q10 If you were to report a crime or incident in the future, how confident are you that you would receive a good service from Essex Police?
NET refers to the combined score for the two most positive answer options (Very/Fairly Confident). Significance testing at 95% confidence level.
74% 74% 70% 72% 77% 71% 72% 67% 67% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Very/Fairly Confident (NET)
4% 5% 6% 7% 17% 19% 52% 51% 21% 19% 12 months to end of Jun-18 12 months to end of Jun-19 Very confident Fairly confident Not very confident Not at all confident Don’t know
73% 69% % Confident (Net)
significantly lower Q4 17/18 – Q4 18/19
69% 70% 77% 67% 65% 69% 72% 57% 71% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Very/Fairly Confident (NET) 78% 75% 73% 73% 73% 70% 69% 69% 65% 65% 65% 64% 63% 60% Braintree Colchester Maldon Harlow Chelmsford Basildon Southend-On-Sea Thurrock Castle Point Tendring Brentwood Uttlesford Rochford Epping Forest
District Comparisons (last 12 months)
% Very/Fairly Confident (NET)
18
Q10 If you were to report a crime or incident in the future, how confident are you that you would receive a good service from Essex Police?
Gender Age Ethnicity Victim of crime
good service from EP if they were to report a crime
three-quarters of those living in Braintree (78%) would feel confident compared with just 6 out of 10 in Epping Forest (60%)
19 Q15 Please say how much you agree or disagree with the following statement: I am confident that the police use their stop and search power fairly and respectfully NB: Don’t Know excluded from the analysis
NET refers to the combined score for the two most positive answer options (Strongly/Tend to Agree). Significance testing at 95% confidence level.
significantly lower than Q1 17/18 – Q2 18/19
85% 85% 80% 80% 82% 79% 70% 71% 69% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Strongly/Tend to Agree (NET)
2% 3% 4% 4% 12% 21% 47% 41% 35% 31% 12 months to end of Jun-18 12 months to end of Jun-19 Strongly agree Tend to agree Neither Tend to disagree Strongly disagree
% Agree (Net) 82% 72%
70% 74% 68% 71% 76% 72% 68% 71% 72% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Strongly/Tend to Agree (NET) 78% 76% 76% 76% 75% 75% 74% 73% 72% 71% 69% 68% 66% 60% Uttlesford Harlow Castle Point Maldon Chelmsford Braintree Tendring Colchester Southend-On-Sea Basildon Thurrock Rochford Brentwood Epping Forest
District Comparisons (last 12 months)
% Strongly/Tend to Agree (NET)
20 Q15 Please say how much you agree or disagree with the following statement: I am confident that the police use their stop and search power fairly and respectfully NB: Don’t Know excluded from the analysis
search power fairly & respectfully (76%)
Gender Age Ethnicity Victim of crime
21
56% 40% 4% Yes No Don't know/ not sure
NQ2 Are you aware that Police Officers in your area use body worn video cameras? First Asked Q1 19/20 N=1,853 NQ4 To what extent do you agree or disagree that the use of Body Worn Video Cameras by Essex Police Officers makes you feel safer. First Asked Q1 19/20 N=1,853
51% 27% 12% 5% 2% 3% Strongly agree Tend to agree Neither Tend to disagree Strongly disagree Don’t know/not sure
23 Q1 How satisfied are you with the level of policing in your local area? By 'local area' we mean the area within about 15 minutes walking distance of your home. National average taken from BMG Report on Public Views of Policing in England and Wales 2018
NET refers to the combined score for the two most positive answer options (Very Satisfied/ Satisfied). Significance testing at 95% confidence level.
National Average Satisfied (NET) 45% 45% 37% 42% 46% 36% 38% 39% 39% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Satisfied (Net)
Rollin
2% 2% 9% 10% 26% 28% 21% 21% 36% 31% 7% 7% 12 months to end of Jun-18 12 months to end of Jun-19 Very satisfied Satisfied Neither Dissatisfied Very dissatisfied Don't know
% Satisfied (Net) 42% 38%
significantly lower than Q1 18/19
40% 36% 50% 36% 31% 36% 56% 32% 39% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Strongly/Tend to Agree (NET) 47% 47% 44% 41% 40% 40% 34% 34% 34% 33% 33% 31% 31% 30% Chelmsford Colchester Harlow Basildon Thurrock Braintree Southend-On-Sea Tendring Rochford Maldon Uttlesford Brentwood Castle Point Epping Forest
District Comparisons (last 12 months)
% Satisfied (Net)
24 Q1 How satisfied are you with the level of policing in your local area? By 'local area' we mean the area within about 15 minutes walking distance of your home. National average taken from Ipsos Mori Report on Public Views of Policing in England and Wales 2017/18
satisfied with the level of policing in their local area
those living in Chelmsford (47%) and Colchester (47%) are satisfied compared with less than a third in Brentwood (31%), Castle Point (31%) and Epping Forest (30%)
NET refers to the combined score for the two most positive answer
Gender Age Ethnicity Victim of crime
25 Q2 How important, if at all, do you think it is to have a regular uniformed police presence in the area where you live? National average taken from BMG Report on Public Views of Policing in England and Wales 2018
NET refers to the combined score for the two most positive answer options (Very/Fairly Important). Significance testing at 95% confidence level.
National Average Important (NET) 67% 68% 65% 62% 58% 64% 68% 63% 60% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Very Important
7% 7% 28% 29% 63% 64% 12 months to end of Jun-18 12 months to end of Jun-19 Very important Fairly important Not very important Not at all important Don't know
National Average Very Important
91% 92% % Important (Net)
60% 67% 51% 67% 70% 64% 65% 76% 62% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Very Important 79% 70% 70% 69% 69% 68% 62% 62% 59% 58% 58% 55% 52% 49% Basildon Castle Point Harlow Epping Forest Thurrock Southend-On-Sea Brentwood Tendring Rochford Chelmsford Braintree Colchester Uttlesford Maldon
District Comparisons (last 12 months)
% Very Important
26 Q2 How important, if at all, do you think it is to have a regular uniformed police presence in the area where you live? National average taken from Ipsos Mori Report on Public Views of Policing in England and Wales 2017/18
important (51%)
presence is very important, compared with less than half in Maldon (49%)
Gender Age Ethnicity Victim of crime
27 Q3 Compared to the last 12 months has there been a change in the level of policing in this area? National average taken from BMG Report on Public Views of Policing in England and Wales 2018
National Average Service provided by local police has got worse 4% 6% 6% 6% 4% 7% 6% 6% 7% 26% 25% 26% 25% 24% 28% 29% 27% 23% 65% 65% 65% 64% 66% 60% 58% 61% 62% 5% 4% 3% 4% 6% 5% 7% 7% 8% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Don't know Decrease About the same Increase
6% 6% 25% 26% 65% 60% 4% 7% 12 months to end of Jun-18 12 months to end of Jun-19 Increase About the same Decrease Don't know
29 Q19 Compared with 12 months ago, do you think crime and anti-social behaviour have become more of a problem in your area less of a problem, or has it not changed? National average taken from BMG Report on Public Views of Policing in England and Wales 2018
Significance testing at 95% confidence level
significantly better than all previous Quarters
National Average More of a problem 39% 40% 34% 32% 35% 38% 40% 41% 27% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% More of a problem
5% 8% 35% 37% 55% 50% 6% 5% 12 months to end of Jun-18 12 months to end of Jun-19 Less of a problem No change More of a problem Don't know
31% 42% 29% 39% 40% 37% 28% 51% 35% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% More of a problem 45% 43% 43% 43% 43% 41% 38% 37% 36% 32% 30% 29% 27% 24% Harlow Castle Point Southend-On-Sea Epping Forest Basildon Thurrock Brentwood Tendring Rochford Uttlesford Chelmsford Braintree Colchester Maldon
District Comparisons (last 12 months)
% More of a problem
30 Q19 Compared with 12 months ago, do you think crime and anti-social behaviour have become more of a problem in your area less of a problem, or has it not changed?
ASB has become more of a problem
Gender Age Ethnicity Victim of crime
32 Q20 How interested, if at all, are you in knowing what the police are doing in your local area?
Significance testing at 95% confidence level
significantly lower than Q1 17/18 – Q2 18/19
85% 86% 85% 85% 85% 87% 80% 82% 81% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Very/Fairly Interested
3% 5% 11% 12% 52% 49% 33% 33% 12 months to end of Jun-18 12 months to end of Jun-19 Very interested Fairly interested Not very interested Not at all interested Don't know
National average taken from BMG Report on Public Views of Policing in England and Wales 2018
National Average
85% 82% % Interested (Net)
81% 83% 76% 85% 85% 83% 72% 85% 82% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Interested 85% 85% 85% 85% 84% 84% 83% 83% 83% 83% 80% 79% 79% 77% Uttlesford Castle Point Rochford Braintree Thurrock Maldon Colchester Southend-On-Sea Brentwood Tendring Epping Forest Harlow Chelmsford Basildon
District Comparisons (last 12 months)
% Interested
33
the police are doing in their local area
Gender Age Ethnicity Victim of crime
Q20 How interested, if at all, are you in knowing what the police are doing in your local area?
40% 36% 38% 38% 38% 38% 34% 35% 38% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Informed 43% 42% 41% 39% 38% 38% 38% 38% 37% 36% 36% 36% 34% 26% Uttlesford Tendring Colchester Braintree Thurrock Chelmsford Southend-On-Sea Maldon Castle Point Rochford Basildon Harlow Epping Forest Brentwood
District Comparisons (last 12 months)
% Informed
34
(41%) feel informed about what police are doing in their area compared with just a quarter in Brentwood (26%)
Gender Age Ethnicity Victim of crime
Q21 Overall, how well informed do you feel about what the police in your local area are doing?
35 Q26 Before this interview were you aware of the role of the Essex Police & Crime Commissioner?
42% 38% 41% 39% 38% 34% 39% 35% 33% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20
% Aware
significantly lower than Q1 18/19
Rollin
39% 35% 12 months to end of Jun-18 12 months to end of Jun-19
% Aware
38% 32% 25% 35% 43% 36% 28% 40% 35% Male Female 16 to 34 35 to 54 55+ White BAME Yes No
Demographic Analysis (last 12 months)
% Aware 48% 47% 40% 39% 38% 37% 36% 35% 35% 34% 32% 29% 27% 26% Maldon Uttlesford Chelmsford Rochford Tendring Colchester Southend-On-Sea Braintree Brentwood Epping Forest Castle Point Basildon Harlow Thurrock
District Comparisons (last 12 months)
% Aware
36
compared to less than 3 out of 10 in Basildon (29%), Harlow (27%) and Thurrock (26%)
Gender Age Ethnicity Victim of crime
Q26 Before this interview were you aware of the role of the Essex Police & Crime Commissioner?
38
10% 10% 10% 10% 9% 8% 8% 7% 5% 5% 5% 5% 4% 4% Colchester Basildon Southend-On-Sea Chelmsford Thurrock Braintree Tendring Epping Forest Castle Point Harlow Rochford Uttlesford Brentwood Maldon Weighted Proportions
28% 33%
16-34 35-54
38%
55+
White BAME
Yes
Gender Disability Age District Ethnic Group
Results have been weighted to accurately represent the population size of each District
39
Districts
helps engage young people. In Q1 19/20 70% of interviews took place face-to-face and 30% over the phone
and highlight significant changes in public perceptions over time
add greater confidence to the results
and those with need for improvement